Publications

Teaching Note for (9-190-137) and (9-190-138). View Details

Keywords: Manufacturing Industry; Consumer Products Industry

March 2009
Case

Bausch & Lomb, Inc.: Pressure to Perform (A)

This case breaks the existing (and still available) Bausch & Lomb, Inc.: Pressure to Perform case into an (A) and a (B) case. The (A) case describes the revenue recognition concerns as of early-1994 and the organizational context within which the decisions were made. View Details

Keywords: Business Earnings; Revenue; Accounting; Management Practices and Processes; Situation or Environment; Earnings Management; Medical Devices and Supplies Industry; United States

Educators

March 1990 (Revised March 1992)
Supplement

Mary Kay Cosmetics: Sales Force Incentives (B)

Details the changes made to the VIP automobile plan. View Details

Keywords: Motivation and Incentives; Salesforce Management; Beauty and Cosmetics Industry

November 1989 (Revised June 1991)
Background Note

Facts and Figures on Defense Procurement: The Department of Defense and Defense Procurement, An Overview

Provides statistics and other factual information on the Department of Defense procurement process, DOD expenditures, market share segmentation, the variety of contract types, and the role of the Defense Contract Audit Agency. View Details

Keywords: National Security

October 1989 (Revised February 1992)
Teaching Note

General Electric: Compliance Systems, Teaching Note

Teaching Note for (1-189-081). View Details

Keywords: System; Governance Compliance

March 1992
Article

The Strategy of Control: How Accounting Information Helps to Formulate and Implement Business Strategy

Keywords: Accounting; Business Strategy

January 1989 (Revised June 1993)
Case

General Electric: Compliance Systems

After General Electric (GE) is indicted in 1985 for defrauding the Department of Defense, Chairman John F. Welch takes dramatic steps to prevent a recurrence. This case documents the new systems and procedures that are put in place to ensure that all GE employees are... View Details

Keywords: Policy; Contracts; Business or Company Management; Communication; Business History; Behavior; Boundaries; Management Style; Cost Management; Electronics Industry

2003
Class Lecture

Return on Management

Keywords: Management Practices and Processes; Management Analysis, Tools, and Techniques

04 Dec 2012
First Look

First Look: December 4

buyers. After five weeks of research, the team concludes that the opportunity warrants further exploration. The question is, what should they do next? Purchase this case:http://hbr.org/search/813062-PDF-ENG Harvard Business School: Investing in Innovation View Details

Keywords: Carmen Nobel

12 Apr 2016
First Look

April 12, 2016

differences disappear when callers mention a benchmark price for the repair. Finally, we find that repair shops are more likely to offer a price concession if asked to do so by a woman than a man. Publisher's link:... View Details

Keywords: Sean Silverthorne

10 May 2011
First Look

First Look: May 10

history, and the lessons learned to date. It discusses the current challenges faced by policy makers wanting to further improve the program. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/811100-PDF-ENG Continental Media Group:... View Details

Keywords: Sean Silverthorne

10 Jan 2012
First Look

First Look: January 10

within markets: When sentiment is high, future returns are low on relatively difficult to arbitrage and difficult to value stocks. Private capital flows appear to be one mechanism by which sentiment spreads across markets and forms global... View Details

Keywords: Sean Silverthorne

30 Jun 2009
First Look

First Look: June 30

Working PapersWellsprings of Creation: How Perturbation Sustains Exploration in Mature Organizations (revised) Authors:David James Brunner, Bradley R. Staats, Michael L. Tushman, and David M. Upton Abstract Organizations struggle to... View Details

Keywords: Martha Lagace

02 Aug 2011
First Look

First Look: August 2

workday events can make or break employees' inner work lives. But it's forward momentum in meaningful work—progress that creates the best inner work lives. Through rigorous analysis of nearly 12,000 diary entries provided by 238 employees... View Details

Keywords: Sean Silverthorne

13 Mar 2007
First Look

First Look: March 13, 2007

paradox by considering the enabling role of actors' social position. Adopting a relational view of human agency, I model the impact of their social position on the likelihood that actors will initiate changes that diverge from the... View Details

Keywords: Martha Lagace

April 2019
Supplement

Creating a Vibrant, High-Energy Culture

April 2019
Supplement

C3: Driven to Succeed

This video series, which is intended to be used with C3: Driven to Succeed (119-004), shows founder and CEO Tom Siebel addressing a class of MBA students. In eight short video clips, he discusses how he selects customers and employees, creates a high-energy culture,... View Details

Keywords: Management Style; Customers; Employees; Selection and Staffing; Organizational Culture; Performance; Success

January 1991 (Revised June 1999)
Teaching Note

MCI Communications: Planning for the 1990s TN

Teaching Note for (9-190-136). View Details

Keywords: Planning; Telecommunications Industry

November 1998 (Revised December 1998)
Background Note

Templates for Profit Planning

A one-page visual to support the key variables to be considered in building a profit plan. View Details

Keywords: Profit; Planning

August 1996 (Revised December 1999)
Case

J Boats, Inc.