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- February 2000
- Article
Protection of the Health Care Consumer: The 'Truth' Agency
- January–February 2000
- Article
Consumer-Driven Changes in Health Care in the United States
Herzlinger, Regina E. "Consumer-Driven Changes in Health Care in the United States." Endocrine Practice 6, no. 1 (January–February 2000): 103–109.
- October 1999
- Article
Finding 'Truth' in Managed Care
Herzlinger, Regina E. "Finding 'Truth' in Managed Care." Journal of Health Politics, Policy and Law 24, no. 5 (October 1999).
- October–November 1999
- Article
Why Market-Driven Health Care Will Replace Managed Care
- 1999
- Chapter
Culture Is the Key
Keywords: Organizational Culture
Herzlinger, Regina E. "Culture Is the Key." In Leading Beyond the Walls, edited by F. Hesselbein, M. Goldsmith, and I. Somerville. San Francisco, CA: Jossey-Bass, 1999.
- Article
Full Disclosure: A Strategy for Performance
Herzlinger, Regina E. "Full Disclosure: A Strategy for Performance." Leader to Leader, no. 3 (Winter 1997): 39–45.
- 1998
- Chapter
Effective Oversight: A Guide for Nonprofit Directors
Herzlinger, Regina E. "Effective Oversight: A Guide for Nonprofit Directors." In Fachzeitschrift fur Nonprofit Management, edited by Michael Muller and Franziska Hiltpold. Fribourg: Verbandsmanagement Institut, 1998.
- summer 1998
- Article
The Managerial Revolution in the U.S. Health Care Sector: Lessons from the U.S. Economy
Herzlinger, Regina E. "The Managerial Revolution in the U.S. Health Care Sector: Lessons from the U.S. Economy." Health Care Management Review 23, no. 3 (summer 1998): 19–29.
- December 1997
- Article
Shopping for Your Doctor
- July 1997
- Article
Market-Driven Health Care: What It Means to You
- July 1997
- Article
What Doctors Can Learn from the Business World
- 1997
- Chapter
Effective Oversight: A Guide for Nonprofit Directors
Herzlinger, Regina E. "Effective Oversight: A Guide for Nonprofit Directors." In Nonprofit Governance: The Executive's Guide, edited by V. Futter and G. Overton, 13–24. Chicago: American Bar Association, 1997.
- May 1997
- Teaching Note
Measuring the Financial Performance of Nonprofit Organizations: Solutions Manual
Teaching Note for (1-197-111). View Details
- Article
Full Disclosure: A Strategy for Performance
Herzlinger, Regina E. "Full Disclosure: A Strategy for Performance." Leader to Leader, no. 3 (Winter 1997).
- July 1996 (Revised August 2024)
- Case
Innovative Opportunities to Manage Health Care Delivery
By: Regina E. Herzlinger and D. Scott Lurding
The purpose of this case is:
To familiarize the students with the changing landscape of health care delivery, through chains of retail medical centers and those offering value-based care (VBC).
To discuss fundamental managerial decisions about their... View Details
To discuss fundamental managerial decisions about their... View Details
Herzlinger, Regina E., and D. Scott Lurding. "Innovative Opportunities to Manage Health Care Delivery." Harvard Business School Case 197-011, July 1996. (Revised August 2024.)
- July 1996
- Teaching Note
Empire Blue Cross and Blue Shield (A)-(H) TN
By: Regina E. Herzlinger and Ramona Hilgenkamp
Teaching Note for (9-195-216--223). View Details
Keywords: Insurance Industry
- July 1996 (Revised February 2011)
- Teaching Note
Identify the Nonprofit (TN)
By: Regina E. Herzlinger and Ramona Hilgenkamp
Teaching Note for (9-195-215). View Details
Keywords: Nonprofit Organizations