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Publications
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- Faculty Publications (355)
- July 1996 (Revised August 2024)
- Case
Innovative Opportunities to Manage Health Care Delivery
By: Regina E. Herzlinger and D. Scott Lurding
The purpose of this case is:
To familiarize the students with the changing landscape of health care delivery, through chains of retail medical centers and those offering value-based care (VBC).
To discuss fundamental managerial decisions about their... View Details
To discuss fundamental managerial decisions about their... View Details
- July 1996
- Teaching Note
Empire Blue Cross and Blue Shield (A)-(H) TN
By: Regina E. Herzlinger and Ramona Hilgenkamp
Teaching Note for (9-195-216--223). View Details
Keywords: Insurance Industry
- July 1996 (Revised February 2011)
- Teaching Note
Identify the Nonprofit (TN)
By: Regina E. Herzlinger and Ramona Hilgenkamp
Teaching Note for (9-195-215). View Details
Keywords: Nonprofit Organizations
- March–April 1996
- Article
Can Public Trust in Nonprofits and Governments Be Restored?
- October 1995
- Case
Ending the Fishing Expedition: The Use of Real-Time MRI in Surgery
By: Regina E. Herzlinger and Ann Winslow
- August 1995 (Revised January 2024)
- Supplement
Health Stop (B): Starting Up
Describes the long waiting time experienced by customers in Health Stops and asks students to specify the changes in its business model which could help solve the problem. View Details
- April 1995 (Revised December 2006)
- Case
Identify the Nonprofit
By: Regina E. Herzlinger and Ramona Hilgenkamp
This case presents financial statements and selected ratios for seven unidentified nonprofit organizations and asks that each set of financial information be matched with one of the following nonprofit entities: a public television station, a suburban hospital, a... View Details
- April 1995 (Revised August 1995)
- Case
Empire Blue Cross and Blue Shield (A)
By: Regina E. Herzlinger and Ramona Hilgenkamp
Mounting financial losses and increasing public scrutiny present many challenges to the board of directors of a large nonprofit health insurer. This case series presents chronologically the increasing problems of the company. View Details
- April 1995 (Revised August 1995)
- Supplement
Empire Blue Cross and Blue Shield (B)
By: Regina E. Herzlinger and Ramona Hilgenkamp
Supplements the (A) case. View Details
- April 1995 (Revised August 1995)
- Supplement
Empire Blue Cross and Blue Shield (C)
By: Regina E. Herzlinger and Ramona Hilgenkamp
Supplements the (A) case. View Details
- April 1995 (Revised August 1995)
- Supplement
Empire Blue Cross and Blue Shield (D)
By: Regina E. Herzlinger and Ramona Hilgenkamp
Supplements the (A) case. View Details
- April 1995 (Revised August 1995)
- Supplement
Empire Blue Cross and Blue Shield (E)
By: Regina E. Herzlinger and Ramona Hilgenkamp
Supplements the (A) case. View Details
- April 1995 (Revised August 1995)
- Supplement
Empire Blue Cross and Blue Shield (F)
By: Regina E. Herzlinger and Ramona Hilgenkamp
Supplements the (A) case. View Details
- April 1995 (Revised August 1995)
- Supplement
Empire Blue Cross and Blue Shield (G)
By: Regina E. Herzlinger and Ramona Hilgenkamp
Supplements the (A) case. View Details
- April 1995 (Revised August 1995)
- Supplement
Empire Blue Cross and Blue Shield (H)
By: Regina E. Herzlinger and Ramona Hilgenkamp
Supplements the (A) case. Contains a denouement. View Details
- February 1995
- Background Note
Health Information Industry Note
By: Regina E. Herzlinger and VJ Pappas
- July–August 1994
- Article
Effective Oversight: A Guide for Nonprofit Directors
- May 1994 (Revised February 2021)
- Background Note
Note on Reimbursement of Health Care Providers: Case-Based and Capitation Payment
By: Regina E. Herzlinger and Tom Nagle
Explains how managed care organizations use capitation as a payment method for providers. View Details