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- 20 Aug 2018
- Research & Ideas
Bargain Hunters Beware: A Store's 'Original Price' Might Not Be After All
marketing chicanery almost by accident. He was working on a related project involving a major US-based clothing and accessories brand (he can’t say which), when he noticed something odd happening at their outlet stores. “They never even... View Details
- 22 Oct 2012
- Research & Ideas
Not Your Father’s State-Run Capitalism
state-owned enterprises (SOEs) such as those in the Soviet Union and China, which were tightly controlled by government, packed with party apparatchiks, and stifled honest competition by introducing all... View Details
Keywords: by Michael Blanding
- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
relationship with money. The company, Turkasset, has been successful with its heterodox techniques, giving it a competitive advantage over rival debt collection firms. What’s more, it has also provided a boon for companies who held the debt in the first place, View Details
- 17 Feb 2014
- Research & Ideas
Companies Detangle from Legacy Pensions
depleted many pension plans by dramatically reducing the value of investments, even while companies were still responsible for paying predetermined benefits. Increasing the pressure are two other factors. Life expectancy has increased,... View Details
- 30 Jan 2017
- Research & Ideas
Vanguard, Trian And The Problem With 'Passive' Index Funds
On August 31, 2016, many investors celebrated the 40th birthday of one of the world’s most successful financial instruments: the mutual index fund, created by Vanguard founder John C. Bogle. Index funds, which automatically track an index... View Details
- 17 Oct 2018
- Research & Ideas
Pro Basketball Coaches Display Racial Bias When Selecting Lineups
that coaches demonstrate less racial preference when their team is on a losing streak or in playoff games. More than any other American sport, basketball is dominated by African American players. Three-quarters of athletes running up and... View Details
- Article
Handshaking Promotes Deal-Making by Signaling Cooperative Intent
By: Juliana Schroeder, Jane L. Risen, Francesca Gino and Michael I. Norton
We examine how a simple handshake—a gesture that often occurs at the outset of social interactions—can influence deal-making. Because handshakes are social rituals, they are imbued with meaning beyond their physical features. We propose that during mixed-motive... View Details
Keywords: Handshake; Cooperation; Affiliation; Competition; Negotiation; Nonverbal Communication; Negotiation Participants; Behavior; Communication Intention and Meaning; Negotiation Deal
Schroeder, Juliana, Jane L. Risen, Francesca Gino, and Michael I. Norton. "Handshaking Promotes Deal-Making by Signaling Cooperative Intent." Journal of Personality and Social Psychology 116, no. 5 (May 2019): 743–768.
- 01 Dec 2014
- Research & Ideas
The Big Influence of Small Countries in the United Nations Secretariat
Who really runs the world? We're not talking in a power-brokers-conspiring-in-the-back-room sort of way. Rather, by looking at the institutions that countries themselves have set up to organize the world's affairs, can we determine who is... View Details
Keywords: by Michael Blanding
- 11 Jun 2018
- Research & Ideas
Why South Korea's Samsung Built the Only Outdoor Skating Rink in Texas
featuring music by the local symphony as 250,000 Christmas lights lit up the county courthouse. Then revelers could head to the Samsung Ice Skating Rink, the only outdoor venue of its kind in all of Texas—which also happened to be located... View Details
- 19 Oct 2016
- Book
Three Critical Mistakes Digital Businesses Make With Content
- 04 May 2011
- Research & Ideas
Is Web Surfing Distracting Your Workers?
according to new research. The researchers found that the students facing temptation were more apt to make mistakes and were less productive By banning web surfing, employers are essentially asking their workers to resist temptation until... View Details
Keywords: by Michael Blanding
- 22 Aug 2012
- Research & Ideas
Advertising: It’s Not ‘Mad Men’ Anymore
the twentieth century, companies relied on a "full-service" agency for most or all of their advertising service needs, including both creative development and media planning and buying. Agencies were compensated primarily by commissions... View Details
- 12 Jan 2015
- Research & Ideas
Regulators Ease Up on Companies Generating Political Benefits
doing something—usually donating money—to set it in motion. “My results suggest the more you treat the uninsured and the more you provide medical education the less likely you will be subject to these enforcement actions” But what if companies were given preferential... View Details
Keywords: by Michael Blanding
- 07 Dec 2016
- HBS Case
Why Millennials Flock to Fintech for Personal Investing
Traditional financial advisors cater to baby boomers with substantial savings, requiring minimum amounts for investment upwards of $100,000 to access their services. By contrast, industry-leading Wealthfront and similar firms such as... View Details
- 17 Aug 2015
- Research & Ideas
Who is Boss in the Sharing Economy?
types of decisions that affect the joint payoffs of the firm and the professionals: nontransferable and transferable. Nontransferable decisions are always completely controlled by the professionals (e.g., how friendly to be to customers)... View Details
- 16 Aug 2017
- Research & Ideas
Researchers Use Google Street View to See the Future of Cities
extra boost in development. A new tool by Harvard and MIT researchers promises to do just that, with the help of machine learning and the biggest library of urban images on the Internet: Google Street View. View Details
- 01 Apr 2014
- Research & Ideas
When Do Alliances Make Sense?
treasure trove that could help businesses plan their alliance strategy. “If an alliance is so much better, why isn't everything done by alliance?” Firms often ask this question when considering a large project. It can be advantageous to... View Details
- 16 Jun 2014
- Research & Ideas
The Unfulfilled Promise of Educational Technology
customize classes so that students received the lessons they needed without reviewing material they already knew? That is the idea behind School of One, an approach to learning piloted by New York City Department of Education, which... View Details
- 21 Nov 2016
- Research & Ideas
It Matters That Your CEO Doesn't Know Much About Sales
increase is largely driven by more functional specialists like CIOs or CMOs, not general managers.” “There ultimately is no such thing as effective selling that is not tied to the company’s strategic objectives” The reason for that is... View Details
Keywords: by Michael Blanding
- 12 Aug 2013
- Research & Ideas
‘Hybrid’ Organizations a Difficult Bet for Entrepreneurs
eyeglasses that can be calibrated by the user to circumvent the need for an optometrist. The second, VisionSpring, follows a different approach, working to build a network of entrepreneurs who sell eyeglasses in their communities. Rather... View Details
Keywords: by Michael Blanding