Publications

Explains the exercise and role of the team leader for the Energy Necklace Sculpture Challenge. View Details

Keywords: Leadership Style; Managerial Roles; Management Teams

August 2011
Case

Denise Frazer and Paolo Canto: A Case Vignette on Feedback - Paolo Canto's Perspective

Denise Frazer and Paolo Canto, two HBS students, have decided to give each other feedback on their class participation. While Paolo believes that he has been sensitive to Denise in providing feedback, he does not feel that Denise is reciprocating. Her feedback seems to... View Details

Keywords: Interpersonal Communication; Perspective; Outcome or Result; Performance Evaluation

Educators

Article

How to Bounce Back from Adversity

By: Joshua D. Margolis and Paul G. Stoltz

The article focuses on how companies can be managed to overcome adversity with resilience. The characteristics of resilient managers who provide leadership for their teams and can build resilience in their employees are discussed. The manager's ability to shift... View Details

Keywords: Competency and Skills; Leadership; Crisis Management; Managerial Roles; Behavior; Cognition and Thinking

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January–February 2020
Article

Give Your Colleague the Rating He Deserves—or the One He Wants?

By: Anthony J. Mayo, Joshua D. Margolis and Amy Gallo

The article presents a case study on business friendship and its possible effect on employee ratings. It mentions a hypothetical case where one member of a team didn't meet his deadlines on the development of a new product, the use of a peer-to-peer employee rating... View Details

Keywords: Groups and Teams; Relationships; Performance Evaluation; Decision Making

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June 2018 (Revised February 2019)
Case

Babcom: Opening Doors

By: Ryan W. Buell, Joshua D. Margolis and Margot Eiran

Keywords: Leadership; Service Operations; Customer Service; Talent Management; Human Resources; Growth; Middle East

Educators

October 2011 (Revised October 2018)
Exercise

Finalizing a Deal between Riva Corporation and Charlton Corporation: The Charlton Team Perspective

By: Andy Zelleke, Joshua D. Margolis and Anthony J. Mayo

Keywords: Negotiation Deal

October 2011 (Revised October 2018)
Exercise

Finalizing a Deal between Riva Corporation and Charlton Corporation: The Riva Team Perspective

By: Andy Zelleke, Joshua D. Margolis and Anthony J. Mayo

Keywords: Negotiation Deal

Article

Does 'Could' Lead to Good? On the Road to Moral Insight

By: Ting Zhang, Francesca Gino and Joshua D. Margolis

Dilemmas featuring competing moral imperatives are prevalent in organizations and are difficult to resolve. Whereas prior research has focused on how individuals adjudicate among these moral imperatives, we study the factors that influence when individuals find... View Details

Keywords: Moral Insight; Ethical Dilemma; Could Mindset; Divergent Thinking; Moral Sensibility; Creativity; Decision Choices and Conditions

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December 2016
Supplement

Ron Johnson: A Career in Retail

By: Ryan Raffaelli, Joshua D. Margolis and Das Narayandas

This is a video supplement, to be used when teaching the Ron Johnson case. See abstract:

In April 2013, Ron Johnson (HBS '84) stepped down after just 18 months as CEO of J.C. Penney. In his brief tenure, Johnson, an acclaimed retailer respected for his... View Details

Keywords: Leadership; Leadership Development; Legal Industry; Procurement; Professional Service Firms; Pricing; Competition; Organizational Behavior; Change Management; Innovation Leadership; Situation or Environment; Failure; Management Teams; Brands and Branding; Retail Industry; United States

October 2011
Module Note

Orientation to Rapid Leadership Exercises

Keywords: Leadership

September 2011
Module Note

Orientation to Leadership Intelligence Days, 2011

Julie Bornstein, senior vice president of Sephora Direct, is seeking to double her budget for social media and other digital marketing initiatives for 2011. A number of digital efforts implemented in the past two years seem to be bearing fruit and there is a desire to... View Details

Keywords: Budgets and Budgeting; Borrowing and Debt; Investment Return; Resource Allocation; Marketing Communications; Marketing Strategy; Consumer Behavior; Online Technology; Beauty and Cosmetics Industry

August 2004
Teaching Note

Your Own Case Study (TN)

By: Joshua D. Margolis and Sarah Marie Kauss

Teaching Note to (9-405-037). View Details

Keywords: Learning; Problems and Challenges; Programs

November 1991
Supplement

Micom Caribe (C)

By: David M. Upton and Joshua D. Margolis

Updates the (A) and (B) cases. View Details

Keywords: Manufacturing Industry

April 1994 (Revised April 1995)
Teaching Note

Excerpts from Blind Ambition TN

By: Linda A. Hill and Joshua D. Margolis

Teaching Note for Reprint (1-480-025). View Details

June 1995 (Revised May 1996)
Teaching Note

Levi Strauss & Co.: Global Sourcing Series TN

By: Lynn S. Paine and Joshua D. Margolis

Teaching Note for (9-395-127) and (9-395-128). View Details

Keywords: Apparel and Accessories Industry; China