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Publications

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  • 02 Jun 2016
  • News

Some Airbnb Users Claim Hosts Rejected Them Over Race

  • 2017
  • Working Paper

Nowcasting the Local Economy: Using Yelp Data to Measure Economic Activity

By: Edward L. Glaeser, Hyunjin Kim and Michael Luca
Can new data sources from online platforms help to measure local economic activity? Government datasets from agencies such as the U.S. Census Bureau provide the standard measures of economic activity at the local level. However, these statistics typically appear only... View Details
Keywords: Economy; Analytics and Data Science; Local Range; Social and Collaborative Networks
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  • Web

Latin America - Global

Catena, a graduate of Harvard University. Laura serves as the managing director of Bodega Catena Zapata, a world-renowned family-owned winery started by her great-grandfather. She also owns Luca Wines,... View Details
  • Web

Podcast - Business & Environment

imagery, AI, and systems design to enable more targeted insurance underwriting and disaster preparedness. She also explains how Bellwether is creating geospatial AI infrastructure View Details
  • 16 Feb 2015
  • News

Yelp suggests its open data project could help end food poisoning

  • Web

Entrepreneurial Management - Faculty & Research

Olivia S. Kim , Jonathan A. Parker and Antoinette Schoar Using financial account data linking small businesses to their owner households, we examine how business owners’ consumption responded to changes in... View Details
  • March 2020 (Revised August 2022)
  • Case

Racial Discrimination on Airbnb (A)

By: Michael Luca, Scott Stern, Devin Cook and Hyunjin Kim
Facing mounting criticism and evidence of widespread racial discrimination on the platform, apartment rental platform Airbnb needed to decide a path forward. For years, Airbnb had given hosts extensive discretion about whether to reject a guest after seeing little more... View Details
Keywords: Platform Design; Digital Platforms; Design; Prejudice and Bias; Trust; Problems and Challenges
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  • 17 Dec 2015
  • News

New Research: Big Data Offers New Possibilities for City Planners

  • 28 Jun 2011
  • First Look

First Look: June 28

behavior-including charging large purchases with no clear business purpose to Cardio-Metric and presenting unrealistic financial projections to investors-but the CEO dismissed Kim's concerns and ordered him... View Details
Keywords: Sean Silverthorne
  • 01 May 2015
  • News

Startup’s goal: Stop food safety violations before they happen

  • September 2018
  • Article

Aggregation of Consumer Ratings: An Application to Yelp.com

By: Weijia Dai, Ginger Jin, Jungmin Lee and Michael Luca
Because consumer reviews leverage the wisdom of the crowd, the way in which they are aggregated is a central decision faced by platforms. We explore this "rating aggregation problem" and offer a structural approach to solving it, allowing for (1) reviewers to vary in... View Details
Keywords: User Generated Content; Crowdsourcing; Yelp; Social and Collaborative Networks; Information; Internet and the Web; Learning; Mathematical Methods; E-commerce
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  • Web

HBR Classics - Alumni

A. Heifetz and Marty Linsky Cracking the Code of Change , Michael Beer and Nitin Nohria Leading Change - Why Transformation Efforts Fail , John P. Kotter Tipping Point... View Details
  • Web

HBS - The year in Review

learners they serve while further strengthening their individual positions and managing their growth and long-term success. FY22 was marked by a return to in-person learning.... View Details
  • Web

Skydeck - Alumni

Platzer (MBA 2002) on the process of finding your purpose In Harmony Born in Korea, Michael Kim (MBA 1990) spent his formative years in the US. As his novel Offerings heads for the big screen, Asia’s... View Details
  • 04 Sep 2019
  • News

After mass shootings, GOP-led legislatures double efforts to loosen gun restrictions, data show

  • May 2020
  • Article

Digitizing Disclosure: The Case of Restaurant Hygiene Scores

By: Weijia (Daisy) Dai and Michael Luca
Collaborating with Yelp and the city of San Francisco, we revisit a canonical example of quality disclosure by evaluating and helping to redesign the posting of restaurant hygiene scores on Yelp.com. We implement a two-stage intervention that separately identifies... View Details
Keywords: Corporate Disclosure; Consumer Behavior; Knowledge Dissemination; Food and Beverage Industry
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  • April 2009 (Revised May 2010)
  • Case

Partners In Health: HIV Care in Rwanda

By: Michael E. Porter, Scott S. Lee, Joseph Rhatigan and Jim Yong Kim
In 2005, Partners in Health (PIH) was invited by the Rwandan Ministry of Health to assume responsibility for the management of public health care in two rural districts in Eastern Rwanda and create an HIV treatment program at these sites. PIH successfully implemented a... View Details
Keywords: Developing Countries and Economies; Health Care and Treatment; Health Testing and Trials; Medical Specialties; Service Delivery; Nonprofit Organizations; Expansion; Health Industry; Rwanda
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  • Web

Faculty & Researchers - Managing the Future of Work

Program Director and Senior Researcher for the U.S. Competitiveness Project, co-chaired by Professor Michael E. Porter and Professor Jan W.... View Details
  • Web

Impact Stories - Impact Stories

Impact Stories Impact Stories 08 Jul 2025 Recruiting Make Work from Home Work For You (And Your Team) Preparing for a Career in Consumer Health Elena Avramov Play How the nudge movement can improve healthy behavior John Beshears Beyond Medical Devices: Filling in the... View Details
  • 03 Jun 2016
  • News

Airbnb says it plans to take action to crack down on racial discrimination on its site