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- All HBS Web
(5,000)
- People (6)
- News (1,415)
- Research (2,438)
- Events (14)
- Multimedia (29)
- Faculty Publications (399)
- 26 Jan 2015
- Research & Ideas
National Health Costs Could Decrease if Managers Reduce Work Stress
research that shows workplace stress is very bad for health, and we have this other information that says our health costs are way above that of other countries," says Joel Goh, Harvard Business School assistant professor of business... View Details
- 06 Jul 2020
- Research & Ideas
The Right Way to Manage Customer Churn for Maximum Profit
bucket and in a little over three years all your current customers might be gone,” says Gupta, the Edward W. Carter Professor of Business Administration at Harvard Business School. For that reason, many companies have a program to... View Details
- Awards
Best Business Books 2010: Management
Rethinking the MBA: Business Education at a Crossroads (Datar, Garvin, Cullen, Harvard Business Press, 2010) was selected by Strategy + Business as one of the Best Business Books of 2010. View Details
- 02 Jun 2003
- Research & Ideas
Stuck in Gear: Why Managers Don’t Act
succeeded in the past," he writes in Revival of the Fittest. When Firestone was faltering in the tire industry after the introduction of radial technology, for instance, Firestone management responded View Details
Keywords: by Martha Lagace
- 31 May 2017
- Sharpening Your Skills
10 Harvard Business School Research Stories That Will Make Your Mouth Water
Starbucks Reinvented Nancy Koehn's case study on the rebirth of Starbucks under Howard Schultz "distills 20 years of [her] thinking about the most important lessons of strategy, leadership, and managing in turbulence." How... View Details
- 07 Mar 2005
- What Do You Think?
Should Business Management Be Regarded as a Profession?
soon, Cesar Franco commented, "Certification is a great idea...Some senior managers make millions, so let them justify their pay by being certified to do their job." Others suggested that the point... View Details
Keywords: by James Heskett
- November 2007
- Article
Solve the Succession Crisis by Growing Inside-Outside Leaders
By: Joseph L. Bower
This article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. In his interviews and data analysis, Harvard Business School professor Bower found... View Details
Keywords: Talent and Talent Management; Leadership Development; Management Practices and Processes; Management Succession; Planning
Bower, Joseph L. "Solve the Succession Crisis by Growing Inside-Outside Leaders." Harvard Business Review 85, no. 11 (November 2007).
- Web
Employment | Harvard Business School
offers training for individual contributors and managers alike. Additionally, with generous tuition reimbursement programs at the University and local level, the cost of most undergraduate and graduate programs is covered View Details
- March 2000
- Supplement
Charles Schwab Corporation, The: A Presentation by David Pottruck Co-CEO
By: F. Warren McFarlan and Melissa Dailey
David Pottruck, Co-CEO of Charles Schwab Corp., discusses the company's information technology and competitive strategy with an Executive Education (Program for Management Development) class at Harvard Business School, October 22, 1999. View Details
McFarlan, F. Warren, and Melissa Dailey. "Charles Schwab Corporation, The: A Presentation by David Pottruck Co-CEO." Harvard Business School Video Supplement 300-507, March 2000.
- 07 Jul 2008
- Research & Ideas
Innovation Corrupted: How Managers Can Avoid Another Enron
interest approved by the board. The idea was to use these mind-numbingly complex entities to manage reported earnings, minimize reported debt, and maintain the company's all-important credit rating and... View Details
- 24 Nov 2008
- Research & Ideas
Harvard Business School Discusses Future of the MBA
For the school that so boldly launched the MBA 100 years ago and went on to become the bluest of blue-chip brands in business education, it seemed only fitting that Harvard Business School should mark its centennial year View Details
- Web
Courses by Title - Course Catalog
Elective Curriculum: Course Descriptions Last Updated: 14 Apr 2025 By Course Title View by Unit | View by Course Title | View by Faculty | Print... View Details
Certificate in School Management and Leadership
Certificate in School Management and Leadership is an innovative collaboration between the Harvard Graduate School of Education and Harvard Business School, powered by HBS Online. CSML is designed to provide preK-12 school leaders at all stages of their careers with... View Details
- Web
Courses by Faculty Unit - Course Catalog
Elective Curriculum: Course Descriptions Last Updated: 14 Apr 2025 By Unit View by Unit | View by Course Title | View by Faculty | Print View... View Details
- 2013
- Tool
Harvard Business Review's Go to Market Tools: Customer Lifetime Value
By: Thomas Steenburgh and Jill Avery
How much are your customers worth? Has your marketing budget been slashed? Need to figure out the best place to invest your time and effort to reach your growth target? HBR's Go to Market Tool helps calculate your customer's lifetime value, allowing you to prioritize... View Details
Keywords: Quantitative Analysis; Tools; Customer Lifetime Value; Customer Defection; CRM; Customer Relationship Management; Marketing; Marketing Strategy; Customer Focus and Relationships
Steenburgh, Thomas, and Jill Avery. Harvard Business Review's Go to Market Tools: Customer Lifetime Value. Tool. Harvard Business Review Press, 2013. Electronic.
- 24 May 2013
- News
P&G Looks for Steve Jobs-Like Sequel by Recalling ex-CEO
- 25 Dec 2014
- News
Management in a Digital Economy
- Web
Social Enterprise | Harvard Business School
and paths for social entrepreneurship. Alumni Engagement Connect to a powerful global network of social impact leaders through events, interest groups, and local alumni clubs. For Organizations Build your organization’s social impact by... View Details
- 22 Jun 2015
- News