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  • All HBS Web  (10,549)
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  • 02 Mar 2009
  • Research & Ideas

When Goal Setting Goes Bad

in many cases goals do more harm than good. Worse, they can cause real damage to organizations and individuals using them. "We argue that the beneficial effects of goal setting have been overstated and that systematic harm caused by goal... View Details
Keywords: by Sean Silverthorne
  • November 2016 (Revised December 2016)
  • Module Note

Strategy Execution Module 14: Managing Strategic Risk

By: Robert Simons
This module reading provides an overview of the business conduct boundaries, strategic boundaries, and internal control systems used to manage risk. Boundary systems—linked to clear, enforceable sanctions—are essential whenever demanding performance goals are set and... View Details
Keywords: Management Control Systems; Implementing Strategy; Strategy Execution; Boundary Systems; Innovation; Internal Controls; Fraud; Human Behavior; Staff Experts; Strategy; Risk Management; Behavior; Governance Controls; Management Practices and Processes; Boundaries; Employees; Business Strategy; Innovation and Invention
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Simons, Robert. "Strategy Execution Module 14: Managing Strategic Risk." Harvard Business School Module Note 117-114, November 2016. (Revised December 2016.)
  • 16 Nov 2021
  • HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

eliminate one-quarter of its 162,500-member workforce by the mid-2000s. Yet the company continued to struggle. In 2002, turnaround expert Thierry Breton took over as CEO, restructuring the company’s debt, reducing operating costs, and... View Details
Keywords: by Michael Blanding
  • 14 Feb 2011
  • Research & Ideas

Clay Christensen’s Milkshake Marketing

Updated to clarify a failure rate figure included in an earlier version. When planning new products, companies often start by segmenting their markets and positioning their merchandise accordingly. This segmentation involves either... View Details
Keywords: by Carmen Nobel; Retail; Service; Consumer Products; Food & Beverage
  • 19 Nov 2010
  • Research & Ideas

The Landscape of Integrated Reporting: An E-Book

334-page e-book, The Landscape of Integrated Reporting, can be downloaded in .pdf format from the link at the bottom of the story. Selected remarks to the group made by HBS Dean Nitin Nohria are reprinted... View Details
Keywords: by Nitin Nohria; Accounting
  • 03 Mar 2023
  • Research & Ideas

When Showing Know-How Backfires for Women Managers

slicing meat, baking bread—they show that they’re willing to roll up their sleeves, but this behavior could be costly to their businesses’ bottom lines. By looking at the everyday activities of women managers, Feldberg’s research offers... View Details
Keywords: by Kara Baskin; Retail; Consumer Products
  • 23 Jul 2001
  • Research & Ideas

Sam Walton: Great From the Start

fully the power of the idea. Once seizing on it, never wavering from it became the centerpiece of Wal-Mart's greatness. Sam Walton That was still a long time in the future. Butler Brothers was not thrilled by Walton's freelancing ways,... View Details
Keywords: by Richard S. Tedlow; Retail
  • 30 Sep 2002
  • Research & Ideas

Your Crisis Response Plan: The Ten Effective Elements

response team of perhaps five or six people who function as the leader's staff in the parallel crisis-management organization. 5. Preset activation protocols. Preset signals for activating and coordinating the various response modules in... View Details
Keywords: by Michael Watkins
  • 14 Nov 2019
  • Working Paper Summaries

Design Rules, Volume 2: How Technology Shapes Organizations series

Keywords: by Carliss Y. Baldwin
  • 24 Jun 2002
  • Research & Ideas

Four Keys of Enduring Success: How High Achievers Win

Think of Rupert Murdoch, Al "Chainsaw" Dunlop, and Madonna. They're talented. They're shrewd. Now, are they successful? Or, as HBS professor Howard H. Stevenson framed the question at a recent presentation for alumni, would you... View Details
Keywords: by Martha Lagace
  • 19 Nov 2010
  • Working Paper Summaries

Do Bonuses Enhance Sales Productivity? A Dynamic Structural Analysis of Bonus-Based Compensation Plans

Keywords: by Doug J. Chung, Thomas Steenburgh & K. Sudhir
  • 16 Sep 2002
  • Research & Ideas

The Irrational Quest for Charismatic CEOs

The cult of the CEO is complex and persistent—and usually not good for business, says HBS professor Rakesh Khurana. Khurana recently fielded questions from HBS Working Knowledge senior editor Martha Lagace... View Details
Keywords: by Martha Lagace
  • 13 Jun 2011
  • HBS Case

Mobile Banking for the Unbanked

their handsets. The GSM Association predicts that by 2012, nearly 300 million of the previously "unbanked" will be using some form of mobile banking. “The mistake a lot of us make is to look at the folks at the base of the... View Details
Keywords: by Carmen Nobel; Banking; Communications; Telecommunications
  • 16 May 2012
  • Research & Ideas

Can Decades of Military Overspending be Fixed?

of a total federal R&D budget of $8.7 billion, or 64.4 percent. By 2007, the defense R&D budget had risen to $69.3 billion, accounting for 50 percent of the total federal R&D budget of $137.2 billion. In pursuit of its mission... View Details
Keywords: by J. Ronald Fox; Service
  • 15 Aug 2023
  • HBS Case

(Virtual) Reality Check: How Long Before We Live in the 'Metaverse'?

The recent rollout of ChatGPT by OpenAI has set the world abuzz about the potential of artificial intelligence. But whatever happened to the last tech phenomenon, the “metaverse”? The once-heavily hyped future of immersive 3D technology... View Details
Keywords: by Jay Fitzgerald; Technology; Computer; Information Technology
  • 09 Apr 2007
  • Research & Ideas

Industry Self-Regulation: What’s Working (and What’s Not)?

adoption, participants are no better than others. Little evidence suggests that adopting such programs leads participants to improve faster, says Toffel. Government-initiated programs, however, show more mixed results. Toffel met with HBS... View Details
Keywords: by Martha Lagace
  • 31 May 2023
  • HBS Case

From Prison Cell to Nike’s C-Suite: The Journey of Larry Miller

Gerdeman of HBS Working Knowledge. Inspired by the case "Larry Miller." Made possible by a Harvard Library Advancing Open Knowledge Grant and support from Baker Library at HBS.... View Details
Keywords: by Jamal Meneide; Entertainment & Recreation; Consumer Products
  • 11 Aug 2022
  • Research & Ideas

When Parents Tell Kids to ‘Work Hard,’ Do They Send the Wrong Message?

which is an idea that is consistent with some of her ongoing research with HBS doctoral student Elizabeth Johnson. Studying luck, ability, or effort—with aliens To test the effects of these messages, the researchers considered three... View Details
Keywords: by Michael Blanding; Education
  • 20 Oct 2003
  • Research & Ideas

Gaps in the Historical Record: Development of the Electronics Industry

In a recently published book on current international research in business history, edited by Harvard Business School professor Geoffrey Jones, HBS professor emeritus Alfred D. Chandler Jr. contributed an... View Details
Keywords: by Alfred D. Chandler Jr.; Consumer Products
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

going in the future? A: This fairly technical chapter, mainly written for scholars and specialists, is Jim's current take on the field increasingly referred to as "negotiation analysis" that was pioneered by View Details
Keywords: by Martha Lagace
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