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Publications

Publications

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Filter Results: (349) Arrow Down Arrow Up

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  • All HBS Web  (349)
    • News  (84)
    • Research  (229)
    • Events  (1)
  • Faculty Publications  (159)

Show Results For

  • All HBS Web  (349)
    • News  (84)
    • Research  (229)
    • Events  (1)
  • Faculty Publications  (159)
← Page 10 of 349 Results →
  • 10 Oct 2007
  • First Look

First Look: First Look: October 10

defeated by a less reformist coalition. Stock prices of government-controlled companies that had been slated for definite privatization by the BJP dropped by 3.5 percent... View Details
Keywords: Martha Lagace
  • 2008
  • Working Paper

The Future of Social Enterprise

By: V. Kasturi Rangan, Herman B. Leonard and Susan McDonald

The Future of Social Enterprise considers the confluence of forces that is shaping the field of social enterprise, changing the way that funders, practitioners, scholars, and organizations measure performance. We trace a growing pool of potential funding sources to... View Details

Keywords: Social Entrepreneurship; Investment; Philanthropy and Charitable Giving; Performance Effectiveness; Social Enterprise; Consolidation; Value
Citation
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Rangan, V. Kasturi, Herman B. Leonard, and Susan McDonald. "The Future of Social Enterprise." Harvard Business School Working Paper, No. 08-103, June 2008.
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

experiments offer evidence that debates about the relative costs and benefits of self-deception are informed by adopting a temporal view that assesses the cumulative impact of self-deception over time. Download the paper:... View Details
Keywords: Sean Silverthorne
  • Research Summary

Moving Beyond Direct-to-Consumer

By: Leonard A. Schlesinger

Changing consumer behaviors have redefined what it means to be direct to consumer ("DTC"). What once began online a decade ago as a distribution and disintermediation strategy has since evolved into a multifaceted approach for the modern-day brand.

The... View Details

  • 01 Dec 2004
  • News

Ideas: Books

global alliances and networks, and internationalization. Deep Smarts by Dorothy Leonard and Walter Swap (Harvard Business School Press) Each time an employee leaves a firm, an... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 02 Aug 2011
  • First Look

First Look: August 2

workday events can make or break employees' inner work lives. But it's forward momentum in meaningful work—progress that creates the best inner work lives. Through rigorous analysis of nearly 12,000 diary entries provided by 238 employees... View Details
Keywords: Sean Silverthorne
  • 20 Mar 2007
  • First Look

First Look: March 20, 2007

Arena, edited by Deborah E. Gibbons Author:Herman B. Leonard Publication:IAP - Information Age Publishing, Inc., forthcoming Abstract What accounts for whether governments will be able to provide effective... View Details
Keywords: Martha Lagace
  • September 1995 (Revised March 2023)
  • Background Note

Process Fundamentals

By: Ann E. Gray and James Leonard
This note provides an introduction for a course or module covering the basic elements of production or service operations and how processes are managed. Begins by discussing the activities that take place in a "process." Analysis tools such as the process flow diagram... View Details
Keywords: Service Operations; Operations; Management; Business Processes; Analysis
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Gray, Ann E., and James Leonard. "Process Fundamentals." Harvard Business School Background Note 696-023, September 1995. (Revised March 2023.)
  • 14 Jun 2016
  • First Look

June 14, 2016

patent applications in 1976 to 16% in 2008. This is partly driven by the increase in the prevalence of information and communication technology; however, even for patents unrelated to information and communication technology, we see a... View Details
Keywords: Sean Silverthorne
  • July 2011
  • Supplement

Assistant Professor Gyan Gupta and the Wet Noodle Class (B)

By: Dorothy Leonard
Professor Gupta has imposed two new policies on his class, midway through the term: 1) No use of Internet to locate additional information on the company in the case; 2) an increase in the percentage of grades attributed to class participation. He meets with rebellion... View Details
Keywords: Teaching; Learning; Internet and the Web; Governing Rules, Regulations, and Reforms; Change; Education Industry
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Leonard, Dorothy. "Assistant Professor Gyan Gupta and the Wet Noodle Class (B)." Harvard Business School Supplement 912-406, July 2011.
  • 04 Nov 2015
  • News

Why Organizations Need to Make Learning Hard

  • 08 Apr 2015
  • News

How to Build Expertise in a New Field

  • January 2020 (Revised March 2020)
  • Case

LOLA: Do You Know What's in Your Tampon?

By: Leonard A. Schlesinger and Aldo Sesia
LOLA is a direct-to-consumer (DTC) business launched in 2015. What started as a company to provide women with organic and transparent material-labeled tampons via a subscription model, had, by 2019 evolved to include additional menstrual and sexual wellness products.... View Details
Keywords: Direct-to-consumer; Channels; Disruption; Business Model; Brands and Branding; Internet and the Web; Strategy; Retail Industry; United States; Canada
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Schlesinger, Leonard A., and Aldo Sesia. "LOLA: Do You Know What's in Your Tampon?" Harvard Business School Case 320-015, January 2020. (Revised March 2020.)
  • 01 Apr 2001
  • News

K.O. Chia: The Voice of Experience

the telecom services company’s Asia-Pacific operations from scratch. After six years running nonstop at full speed, he took a break to figure out “what I needed to do for the rest of my life.” When he was approached by Walden, he decided... View Details
Keywords: Alejandro Reyes; Hewlitt-Packard; Apple; Finance; Telecommunications; Information
  • October 2020 (Revised November 2020)
  • Case

Wilderness Safaris: Impact Investing and Ecotourism Conservation in Africa

By: James E. Austin, Megan Epler Wood and Herman B. "Dutch" Leonard
In 2018 the majority ownership of publicly owned Wilderness Safaris, the leading high-end ecotourism company in Africa with safari operations in eight countries, was acquired by The Rise Fund, one of the world’s largest private social impact investing funds, and by FS... View Details
Keywords: Investing; Investing For Impact; Ecotourism; COVID-19; Equity Financing; Strategy Formulation; Profitability; Environmental And Social Sustainability; Sustainability; Conservation Planning; Corporate Social Responsibility; Investment; Social Enterprise; Social Entrepreneurship; Environmental Sustainability; Strategy; Financing and Loans; Corporate Social Responsibility and Impact; Health Pandemics; Tourism Industry; Africa; Rwanda; Angola
Citation
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Austin, James E., Megan Epler Wood, and Herman B. "Dutch" Leonard. "Wilderness Safaris: Impact Investing and Ecotourism Conservation in Africa." Harvard Business School Case 321-020, October 2020. (Revised November 2020.)
  • 01 Feb 1999
  • News

Short Takes

intuition - developed through years of experience in their areas of expertise, although none of them could likely explain where their information has come from. "By its very nature, the tacit dimensions of knowledge are very difficult to articulate," said HBS professor... View Details
Keywords: Judith A. Ross
  • 29 Mar 2013
  • News

Rehiring Retirees as Consultants Is Bad Business

  • 2010
  • Chapter

Understanding and Coping with the Increasing Risk of System-Level Accidents

By: Dutch Leonard and Arnold M. Howitt
The world has seen a number of recent events in which major systems came to a standstill, not from one cause alone but from the interaction of a combination of causes. System-level accidents occur when anomalies or errors in different parts of an interconnected system... View Details
Keywords: Economics; Globalization; Risk Management; Boundaries; System Shocks
Citation
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Leonard, Dutch, and Arnold M. Howitt. "Understanding and Coping with the Increasing Risk of System-Level Accidents." In Integrative Risk Management: Advanced Disaster Recovery, edited by Simon Woodward. Zurich, Switzerland: Swiss Re, Centre for Global Dialogue, 2010.
  • 2001
  • Chapter

Tacit Knowledge, Unarticulated Needs, and Empathic Design in New Product Development

By: Dorothy A. Leonard
Keywords: Product Development; Product Design; Knowledge; Human Needs; Demand and Consumers
Citation
Related
Leonard, Dorothy A. "Tacit Knowledge, Unarticulated Needs, and Empathic Design in New Product Development." Chap. 9 in Knowledge Management Classic and Contemporary Works, edited by Mark T. Maybury, Daryl Morey, and Bhavani M. Thuraisingham, 223–237. Boston: MIT Press, 2001.
  • July 2003
  • Supplement

Knowledge Management at JPL

By: Dorothy A. Leonard
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Leonard, Dorothy A. "Knowledge Management at JPL." Harvard Business School Video Supplement 604-801, July 2003.
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