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Show Results For
- All HBS Web
(265)
- News (87)
- Research (156)
- Multimedia (5)
- Faculty Publications (43)
- 10 Apr 2012
- First Look
First Look: April 10
Corstjens and Rajiv Lal Publication:Harvard Business Review 90, no. 4 (April 2012) Abstract Most companies assume that the easiest way to grow is by investing overseas and that the developing world offers the best opportunities for... View Details
Keywords: Carmen Nobel
- Web
The Case Method Classroom | Baker Library | Bloomberg Center | Harvard Business School
method teaching, Aldrich Hall represented the School’s continued commitment to this pedagogy. Led by Dean Donald K. David, HBS faculty helped design the classroom layout, and a full-size classroom prototype... View Details
- April 2019
- Case
Afterpay U.S.: The Omnichannel Dilemma
By: Antonio Moreno, Donald Ngwe and George Gonzalez
In 2018, Nick Molnar, the founder of the Australia-based online payment service Afterpay began its expansion to the U.S. market. The service had gained a loyal following in Australia by enabling customers to pay for online purchases through four interest-free... View Details
Keywords: Omnichannel Retail; Multi-sided Platforms; Value Creation; Business Model Innovation; Fintech; Digital Marketing; Disruptive Innovation; Business Startups; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Change Management; Customer Value and Value Chain; Customer Relationship Management; Customer Satisfaction; Financing and Loans; Microfinance; Global Strategy; Marketing Channels; Brands and Branding; Marketing Strategy; Market Entry and Exit; Digital Platforms; Product Development; Supply Chain Management; Business and Stakeholder Relations; Networks; Network Effects; Internet and the Web; Financial Services Industry; Retail Industry; Technology Industry; United States; Australia
Moreno, Antonio, Donald Ngwe, and George Gonzalez. "Afterpay U.S.: The Omnichannel Dilemma." Harvard Business School Case 519-086, April 2019.
- 01 Oct 1997
- News
High Fives
have encouraged our clients to take substantial portions of their U.S. equity portfolios and buy international stocks.” Views on investing in emerging markets: “Those markets are enticing but can be unbelievably volatile. We think the lowest-risk way to participate in... View Details
- March 2019
- Case
HOPI: Turkey's Shopping Companion
By: Sunil Gupta, Donald Ngwe and Gamze Yucaoglu
The case opens in 2017 as Onur Erbay, CEO of HOPI, a multi-vendor loyalty platform, is contemplating a critical decision. The case chronicles the origins of Boyner Group, the parent company of HOPI and a major retailer in Turkey, and development of retail and customer... View Details
Keywords: Loyalty Programs; Multi-vendor Platform; Retail; Big Data; Customer Relationship Management; Mobile and Wireless Technology; Business Model; Analytics and Data Science; Competitive Strategy; Decision Making; Applications and Software; Digital Platforms; Technology Industry; Retail Industry; Turkey
Gupta, Sunil, Donald Ngwe, and Gamze Yucaoglu. "HOPI: Turkey's Shopping Companion." Harvard Business School Case 519-057, March 2019.
- 2018
- Working Paper
Shipping Fees and Product Assortment in Online Retail
By: Chaoqun Chen and Donald Ngwe
Shipping fees are an important aspect of online retail for both consumers and sellers. A common fee structure is contingent free shipping, in which consumers are granted free shipping for basket sizes above a minimum value and are charged a flat fee for orders below... View Details
Keywords: Shpping Fee; E-commerce; Multi-category Demand; Search Costs; Shipping Membership; Spending; Consumer Behavior; Retail Industry
Chen, Chaoqun, and Donald Ngwe. "Shipping Fees and Product Assortment in Online Retail." Harvard Business School Working Paper, No. 19-034, September 2018.
- 02 Apr 2019
- First Look
New Research and Ideas, April 2, 2019
status-quo-preserving story that prevails despite countervailing evidence. We then advance systems-psychodynamic theory to show how organizations use this narrative and attendant policies and practices as an unconscious “social defense” to help employees fend off... View Details
Keywords: Dina Gerdeman
- 15 Jan 2019
- First Look
New Research and Ideas, January 15, 2019
their advice because such dismissal threatens advisors’ sense of self-worth, leading them to judge seekers more harshly. Moreover, these effects are compounded by advisor expertise: expert advisors are more likely to punish seekers who... View Details
Keywords: Dina Gerdeman
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
which is hard to explain by the traditional leverage tradeoff with financial distress that emphasizes downside risk. The results are robust to a variety of specification choices and control variables. Publisher's link:... View Details
Keywords: Dina Gerdeman
- November 1994 (Revised March 1996)
- Case
Pepsi's Regeneration, 1990-1993
By: David A. Garvin and Donald N. Sull
Craig Weatherup, the president and CEO of Pepsi Cola, leads a change process that completely transforms his company. It includes a new vision, operating philosophy, strategy, and organizational structure. He also introduces process improvement techniques and builds new... View Details
Keywords: Transformation; Leading Change; Growth and Development Strategy; Management Systems; Standards; Organizational Structure; Outcome or Result; Performance Improvement; Problems and Challenges; Food and Beverage Industry
Garvin, David A., and Donald N. Sull. "Pepsi's Regeneration, 1990-1993." Harvard Business School Case 395-048, November 1994. (Revised March 1996.)
- 01 Jun 2015
- News
Ink
hold. Wrong measure. That’s all about inputs. What really matters is the output, and one output in particular: how well managers throughout the organization understand what the strategy is and what it means for them.” —MIT Sloan senior lecturer View Details
- 01 Dec 2009
- News
Alumni Books
for bold moves, such as game-changing acquisitions. The Upside of Turbulence: Seizing Opportunity in an Uncertain World by Donald Sull (MBA ’92, DBA ’96) (HarperBusiness) Based... View Details
- 03 Jan 2017
- First Look
January 3, 2017
response to policies that maintain low interest rates, money funds change their product offerings by investing in riskier asset classes, are more likely to exit the market, and reduce the fees they charge their investors. The consequence... View Details
Keywords: Carmen Nobel
- 01 Jun 2012
- News
From Fellowship Recipient to ‘The Most Influential Business Thinker On Earth’
his acceptance letter, Christensen recalls his moment of disbelief—immediately followed by financial anxiety. “I was newly married, we had no money, and a baby on the way. And when I found out that HBS was going to help me, I was so... View Details
Keywords: awards
- 13 Dec 2017
- News
Skydeck Live: What Really Motivates American Voters?
that. I think people had issues with her transparency or whatever. But there were a significant number of people who had a huge distaste for Donald Trump, but who really believed that Hillary Clinton was the last person in the world you'd... View Details
- 04 Sep 2019
- News
The School that Donham Built
its second decade. Mission and Method Donham (left) in 1944 with successor Donald K. David, who served as HBS’s third dean from 1942 to 1955. Donham (left) in 1944 with successor Donald K. David, who served... View Details
Keywords: Deborah Blagg
- 15 Oct 2019
- News
Examining Climate Change From a Business Perspective
Assistant Professor Vincent Pons discussed the case he wrote, “Climate Change: Paris, and the Road Ahead,” with students in a Business, Government, and the International Economy class in spring 2019. (photo by Kavita Pillay) Assistant... View Details
- 01 Mar 2015
- News
3-Minute Briefing: Angela Ruggiero (MBA 2014)
The first time I stepped on the ice, I was seven years old. When I saw my younger brother, Billy, in his goalie gear I thought it looked really fun and cool and asked if I could try. It was terrifying. I was crying. But by the end of that... View Details
- Blog
Tech Power at HBS: Faculty Boost Technology Ecosystem
list, now in its second year, naturally includes tech CEOs, venture capitalists, and entrepreneurs, but goes beyond technologists to explore the broader ecosystem of tech industries in New England and the people who have "kept the region's technology industry vibrant... View Details
- Web
Impact & Testimonials | Information Technology
I’ve experienced in other remote settings. And the attention to detail the HBS Live Online Classrooms team brings to each session elevates the experience even further. It’s been a game-changer for us. Youngme Moon ; Donald K. David... View Details