Publications

Publications

Filter Results: (268) Arrow Down

Show Results For

← Page 10 of 268 Results →
  • Article

Celebrating the Work of Keith Murnighan

By: Donald E. Conlon, Max Bazerman, Deepak Malhotra and Madan M. Pillutla
In this tribute, four scholars highlight research published during the career of 2015 International Association for Conflict Management Lifetime Achievement Award Winner Keith Murnighan. In the four sections of the paper, each scholar highlights one of Keith’s... View Details
Keywords: Conflict Management
Related
  • 10 Apr 2012
  • First Look

First Look: April 10

Corstjens and Rajiv Lal Publication:Harvard Business Review 90, no. 4 (April 2012) Abstract Most companies assume that the easiest way to grow is by investing overseas and that the developing world offers the best opportunities for... View Details
Keywords: Carmen Nobel
  • 04 Apr 2017
  • First Look

First Look at New Research, April 4

investors provide a little funding and limited governance to an increased number of startups that they are more likely to abandon, but where initial experiments significantly inform beliefs about the future potential of the venture. This adaptation and related entry... View Details
Keywords: Sean Silverthorne
  • Person Page

Read excerpts from DENIAL

By: Richard S. Tedlow

The Edifice Complex: Denial at Sears

Book Excerpt: Denial at Sears (BusinessWeek.com, February 26, 2010)

 

From Denial: Why Business... View Details

  • 01 Oct 1997
  • News

High Fives

have encouraged our clients to take substantial portions of their U.S. equity portfolios and buy international stocks.” Views on investing in emerging markets: “Those markets are enticing but can be unbelievably volatile. We think the lowest-risk way to participate in... View Details
  • April 2019
  • Case

Afterpay U.S.: The Omnichannel Dilemma

By: Antonio Moreno, Donald Ngwe and George Gonzalez
In 2018, Nick Molnar, the founder of the Australia-based online payment service Afterpay began its expansion to the U.S. market. The service had gained a loyal following in Australia by enabling customers to pay for online purchases through four interest-free... View Details
Keywords: Omnichannel Retail; Multi-sided Platforms; Value Creation; Business Model Innovation; Fintech; Digital Marketing; Disruptive Innovation; Business Startups; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Change Management; Customer Value and Value Chain; Customer Relationship Management; Customer Satisfaction; Financing and Loans; Microfinance; Global Strategy; Marketing Channels; Brands and Branding; Marketing Strategy; Market Entry and Exit; Digital Platforms; Product Development; Supply Chain Management; Business and Stakeholder Relations; Networks; Network Effects; Internet and the Web; Financial Services Industry; Retail Industry; Technology Industry; United States; Australia
Related
  • March 2019
  • Case

HOPI: Turkey's Shopping Companion

By: Sunil Gupta, Donald Ngwe and Gamze Yucaoglu
The case opens in 2017 as Onur Erbay, CEO of HOPI, a multi-vendor loyalty platform, is contemplating a critical decision. The case chronicles the origins of Boyner Group, the parent company of HOPI and a major retailer in Turkey, and development of retail and customer... View Details
Keywords: Loyalty Programs; Multi-vendor Platform; Retail; Big Data; Customer Relationship Management; Mobile and Wireless Technology; Business Model; Analytics and Data Science; Competitive Strategy; Decision Making; Applications and Software; Digital Platforms; Technology Industry; Retail Industry; Turkey
Related
  • 02 Apr 2019
  • First Look

New Research and Ideas, April 2, 2019

status-quo-preserving story that prevails despite countervailing evidence. We then advance systems-psychodynamic theory to show how organizations use this narrative and attendant policies and practices as an unconscious “social defense” to help employees fend off... View Details
Keywords: Dina Gerdeman
  • 2018
  • Working Paper

Shipping Fees and Product Assortment in Online Retail

By: Chaoqun Chen and Donald Ngwe
Shipping fees are an important aspect of online retail for both consumers and sellers. A common fee structure is contingent free shipping, in which consumers are granted free shipping for basket sizes above a minimum value and are charged a flat fee for orders below... View Details
Keywords: Shpping Fee; E-commerce; Multi-category Demand; Search Costs; Shipping Membership; Spending; Consumer Behavior; Retail Industry
Related
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

which is hard to explain by the traditional leverage tradeoff with financial distress that emphasizes downside risk. The results are robust to a variety of specification choices and control variables. Publisher's link:... View Details
Keywords: Dina Gerdeman
  • November 1994 (Revised March 1996)
  • Case

Pepsi's Regeneration, 1990-1993

By: David A. Garvin and Donald N. Sull
Craig Weatherup, the president and CEO of Pepsi Cola, leads a change process that completely transforms his company. It includes a new vision, operating philosophy, strategy, and organizational structure. He also introduces process improvement techniques and builds new... View Details
Keywords: Transformation; Leading Change; Growth and Development Strategy; Management Systems; Standards; Organizational Structure; Outcome or Result; Performance Improvement; Problems and Challenges; Food and Beverage Industry
Related
  • 15 Jan 2019
  • First Look

New Research and Ideas, January 15, 2019

their advice because such dismissal threatens advisors’ sense of self-worth, leading them to judge seekers more harshly. Moreover, these effects are compounded by advisor expertise: expert advisors are more likely to punish seekers who... View Details
Keywords: Dina Gerdeman
  • 01 Jun 2015
  • News

Ink

hold. Wrong measure. That’s all about inputs. What really matters is the output, and one output in particular: how well managers throughout the organization understand what the strategy is and what it means for them.” —MIT Sloan senior lecturer View Details
Keywords: Sean Silverthorne; Apple; Microsoft; Computer and Electronic Product Manufacturing; Manufacturing; Computer Systems Design and Related Services; Professional Services
  • 01 Dec 2009
  • News

Alumni Books

for bold moves, such as game-changing acquisitions. The Upside of Turbulence: Seizing Opportunity in an Uncertain World by Donald Sull (MBA ’92, DBA ’96) (HarperBusiness) Based... View Details
  • 03 Jan 2017
  • First Look

January 3, 2017

response to policies that maintain low interest rates, money funds change their product offerings by investing in riskier asset classes, are more likely to exit the market, and reduce the fees they charge their investors. The consequence... View Details
Keywords: Carmen Nobel
  • Web

Digital Archival Resources - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School

Bulletin Site Credits Manufacturing Course Student Reports, 1927-1968 This collection includes reports submitted by students in the Manufacturing course taught by Professor Georges F. Doriot from 1927-1968.... View Details
  • Web

Digital Archival Resources - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School

Bulletin Site Credits Manufacturing Course Student Reports, 1927-1968 This collection includes reports submitted by students in the Manufacturing course taught by Professor Georges F. Doriot from 1927-1968.... View Details
  • 01 Dec 2003
  • News

Thought Leader

September 18, 2003) also emerged from HBS? Donald Davidson (MBA ’42), a professor at the University of California, Berkeley and a former president of the American Philosophical Association, died last August at the age of 86. Davidson... View Details
  • Web

Impact & Testimonials | Information Technology

I’ve experienced in other remote settings. And the attention to detail the HBS Live Online Classrooms team brings to each session elevates the experience even further. It’s been a game-changer for us. Youngme Moon ; Donald K. David... View Details
  • 01 Mar 2012
  • News

Great Expectations

courses. As we continue to incorporate the field method into our programs, expectations within the School and beyond are high. The stakes are high, too. By developing new ways of teaching and learning, we hope to raise the bar for... View Details
Keywords: Youngme Moon; Colleges, Universities, and Professional Schools; Educational Services