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Publications

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  • All HBS Web  (280)
    • News  (3)
    • Research  (263)
  • Faculty Publications  (5)

Show Results For

  • All HBS Web  (280)
    • News  (3)
    • Research  (263)
  • Faculty Publications  (5)
← Page 10 of 280 Results →
  • 23 Jan 2024
  • Book

More Than Memes: NFTs Could Be the Next Gen Deed for a Digital World

the deed is just the document granting that ownership/title. We’ll often use the term “deed” slightly casually to cover both meanings in this text, because NFTs correspond more closely to deeds, but often meld both concepts. And just like... View Details
Keywords: by Dina Gerdeman; Information Technology; Technology; Financial Services
  • 13 Oct 2011
  • Lessons from the Classroom

Building a Business in the Context of a Life

write down is not what will happen," Kraus says. "But by writing it down, you start with the imagination of what you want it to be, and then you recast it. A plan provides meaning View Details
Keywords: by Dina Gerdeman; Education
  • 30 Jul 2014
  • Lessons from the Classroom

Teaching The Deal

is and also the fact that other people might have another mindset." Students also learn not to get snowed by certain tactics that are used by the other party. For... View Details
Keywords: by Dina Gerdeman; Education
  • 08 Mar 2012
  • Research & Ideas

Unplugged: What Happened to the Smart Grid?

efficiency, remote troubleshooting, and customer personalization—has been delayed despite wide acceptance by many experts that the existing power system is falling far short of America's energy needs. In... View Details
Keywords: by Dina Gerdeman; Energy; Utilities
  • 29 Jun 2015
  • HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

deliver this extra-added value service." Electronic Health Records Promoted In 2014, health care spending in the United States exceeded $3 trillion and was expected to reach $4.5 trillion by 2020. To... View Details
Keywords: by Dina Gerdeman; Health; Technology
  • 18 May 2015
  • Research & Ideas

Advertisers Get Serious About Playing With Their Brands

design, hit it out of the ballpark. The roast beef chain tweeted Williams a message during the live broadcast:   By the next morning, the tweet garnered 75,000 retweets, more than 40,000 favorites, and... View Details
Keywords: by Dina Gerdeman; Advertising
  • 30 Mar 2020
  • Research & Ideas

The New Rules for Remote Work: Pandemic Edition

With more people working remotely right now, many of us have experienced a videoconference interrupted by barking dogs or hungry kids demanding snacks, punctuated, perhaps, by cabinet doors slamming View Details
Keywords: by Dina Gerdeman
  • 20 Nov 2019
  • Research & Ideas

It's No Joke: AI Beats Humans at Making You Laugh

purchasing other relevant products, from movies and books to clothes and food. Global spending on big data and business analytics is expected to increase 12 percent to $189... View Details
Keywords: by Dina Gerdeman
  • 11 Nov 2013
  • Research & Ideas

A Smarter Way to Reduce Customer Defections

Companies spend significant sums to acquire customers. Once hooked, marketers protect those investments by attempting to keep patrons happy, engaged, and most of all, loyal. Reducing customer attrition, or... View Details
Keywords: by Dina Gerdeman; Retail; Service
  • 28 Mar 2018
  • Research & Ideas

Sophisticated Investors May Be Harming Fintech Lending Platforms

iPhoto Marketplace lending platforms such as LendingClub and Prosper have made significant competitive inroads against traditional banks in recent years by bringing together people who want to borrow with... View Details
Keywords: by Dina Gerdeman; Banking; Financial Services
  • 02 Jul 2024
  • Book

Five Essential Elements to Build the Capital You Need to Lead

culture, communication, connection, and confidence. Each one of these is a tool or building block for developing and deploying leadership capital. In the chapters that follow, I walk you through these one... View Details
Keywords: by Dina Gerdeman
  • 11 May 2015
  • Research & Ideas

A Road Map to Fix America’s Transportation Infrastructure

Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details
Keywords: by Dina Gerdeman; Transportation
  • 16 Mar 2015
  • Research & Ideas

Advice on Advice

opinions implicitly and discount others, especially if they suggest a different direction or approach,'" Garvin says. "They see such advice as a threat to their expertise." Yet the advice-giver may also play a role in the... View Details
Keywords: by Dina Gerdeman
  • 28 Jun 2017
  • Research & Ideas

Minimum Wage Hikes Drive (Lousy) Restaurants Out of Business

fewer jobs. Luca doesn’t see the study results as a definitive case for or against minimum wage increases. Instead, the findings help us understand how the minimum wage affects markets—in other words, which types of businesses are affected View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 23 May 2019
  • Book

These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems

In 1908, Harvard Business School’s first dean, Edwin Francis Gay, welcomed the School’s inaugural class of 59 students by saying that HBS was challenged with encouraging its students to have the “intellectual respect for business as a... View Details
Keywords: by Dina Gerdeman; Green Technology
  • 26 Feb 2018
  • Research & Ideas

The Airbnb Effect: Cheaper Rooms for Travelers, Less Revenue for Hotels

FangXiaNuo Airbnb is revolutionizing the lodging market by keeping hotel rates in check and making additional rooms available in the country's hottest travel spots during peak periods when hotel rooms often... View Details
Keywords: by Dina Gerdeman; Travel
  • 09 Jan 2012
  • Research & Ideas

Location, Location, Location: The Strategy of Place

companies that take a strategic view also realize that the new territory should increase a firm's competitive advantage by complementing and adding value to its current business. After all, the strategic... View Details
Keywords: by Dina Gerdeman
  • 13 Mar 2014
  • Research & Ideas

Can We Get To Where We Need To Go?

first time a wide range of top industry CEOs, government leaders, and customers of transportation services, was designed to help provide that purpose by assessing the state of the industry, identifying... View Details
Keywords: by Dina Gerdeman; Transportation; Air Transportation; Auto
  • 16 Sep 2013
  • Research & Ideas

Earnings Calls That Get Lost in Translation

reaction on capital markets. It was written by Harvard Business School assistant professors Gwen Yu and Francois Brochet, with MIT Sloan of Management doctoral student Patricia Naranjo. Although targeted at... View Details
Keywords: by Dina Gerdeman
  • 20 Dec 2017
  • Lessons from the Classroom

How to Design a Better Customer Experience

into consideration the intense emotions of parents and children. So Dietz and his team embarked on a patient-centered redesign by attempting to view the diagnostic procedure... View Details
Keywords: by Dina Gerdeman; Health; Entertainment & Recreation
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