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  • 02 Mar 2020
  • What Do You Think?

Are Candor, Humility, and Trust Making a Comeback?

SUMMING UP Why Is It so Difficult to Lead with Candor, Humility, and Trust? Responses to this month’s column, for the most part, represented a celebration of the values of candor, humility, and trust in leadership. As Dan Wallace put it,... View Details
Keywords: by James Heskett
  • 16 Oct 2006
  • Research & Ideas

Report from China: The New Entrepreneurs

course-development activities at HBS. Report: Sean Silverthorne: What were some of the group's conclusions about entrepreneurship in China, at least in the areas you saw? Dan Isenberg: Yes, it is important to take into account the fact... View Details
Keywords: by Sean Silverthorne
  • 05 Feb 2009
  • What Do You Think?

Why Can’t We Figure Out How to Select Leaders?

research and practice that can guide and improve the selection process and its outcomes. Their message was: "We know how to do it. And here's how." As Al Shealy commented, "The research isn't being used." Dan Erwin... View Details
Keywords: by Jim Heskett
  • 17 Mar 2015
  • Research & Ideas

Where Did My Shopping Mall Go?

Surprising Winners and Losers in the Retail Revolution Retail Reaches a Tipping Point—Which Stores Will Survive? book excerpt The Trends Shaping Retail's Future From Retail Revolution: Will Your Brick-and-Mortar Store Survive? By Rajiv... View Details
Keywords: by Sean Silverthorne; Retail
  • 18 Feb 2013
  • Research & Ideas

Breaking Through a Growth Stall

where a company seems weighted down by the bounds of its original start-up business model, a lack of experience by its founder(s), and an accelerating, expense-fueled burn rate through working capital and... View Details
Keywords: by Sean Silverthorne
  • 10 Mar 2015
  • Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

Point: Which Stores Will Survive? book excerpt Will The Internet Push Grocery Retailers Over The Edge? From Retail Revolution: Will Your Brick-and-Mortar Store Survive? By Rajiv Lal, Jose Alvarez and Dan... View Details
Keywords: by Sean Silverthorne; Retail
  • 06 Jan 2011
  • What Do You Think?

How Should Management Deal With “Anonymous”?

Summing Up The title of this wrap-up and the one that accompanied this month's original column basically just deletes "Wikileaks." The original title was my mistake. The intent was not to direct attention to Wikileaks in a manner that View Details
Keywords: by James L. Heskett
  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

Their Organizations, by Boris Groysberg and Michael Slind, explores how companies’ outreach strategies evolved from top-down, command-centric communiques to something more informal, immediate, and personal—from a C-suite monologue to a... View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • 01 Jun 2016
  • What Do You Think?

When Business Performance Falters, is Culture Change the Fix?

Original Article A recent article in Harvard Business Review, “Culture Is Not the Culprit,” by Jay Lorsch and Emily McTague noted that “When organizations get into big trouble, fixing the culture is usually the prescription.” The article... View Details
Keywords: by James L. Heskett
  • January 2017 (Revised October 2018)
  • Case

Novartis: A Transformative Deal

By: David Collis and Ashley Hartman
When Joe Jimenez became CEO of Swiss-based Novartis in 2010, replacing longtime CEO Dan Vasella, he assumed control of one of the top pharmaceutical companies in the world. Vasella, an avowed advocate of diversification, had expanded the scope of the company and... View Details
Keywords: Novartis; GlaxoSmithKline; Asset Swap; Acquisitions; Divestiture; Strategy Alignment; Pharmaceuticals; Strategy; Business Strategy; Corporate Strategy; Diversification; Consolidation; Mergers and Acquisitions; Pharmaceutical Industry
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  • September 2018 (Revised May 2021)
  • Teaching Plan

Eastern Bank: Innovating Through Eastern Labs

By: Karen Mills, Dennis Campbell and Aaron Mukerjee
Eastern Bank is a 200-year-old New England mutual bank with a community focus. Eastern specializes in small business lending, having made strategic investments to become the top SBA lender in New England in the midst of the Great Recession, when other banks were... View Details
Keywords: Banks; Fintech; Innovation; Innovation ＆ Entrepreneurship; Innovation And Strategy; Technological Change; Technology And Innovation Management; Entrepreneurial Management; Intrapreneurship; Banks and Banking; Innovation and Invention; Entrepreneurship; Innovation Strategy; Technological Innovation; Information Technology; Management
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  • 24 May 2011
  • First Look

First Look: May 24

  PublicationsClusters and Competitiveness: Porter's Contribution Authors:Christian H.M. Ketels Publication:Chap. 10 in Competition and Competitive Advantage: The Ideas of Michael Porter, edited by Robert Huggins and Hiro Izushi, 173-192.... View Details
Keywords: Sean Silverthorne
  • 10 Apr 2012
  • First Look

First Look: April 10

Corstjens and Rajiv Lal Publication:Harvard Business Review 90, no. 4 (April 2012) Abstract Most companies assume that the easiest way to grow is by investing overseas and that the developing world offers the best opportunities for... View Details
Keywords: Carmen Nobel
  • 18 Sep 2012
  • First Look

First Look: September 18

relationships. We call for a new direction in socialization theory examining how both organizations and employees benefit by emphasizing newcomers' authentic best selves. Download the paper: http://www.hbs.edu/research/pdf/12-067.pdf The... View Details
Keywords: Sean Silverthorne
  • 02 Jun 2009
  • First Look

First Look: June 2, 2009

  Working PapersTruth in Giving: Experimental Evidence on the Welfare Effects of Informed Giving to the Poor Authors:Christina Fong and Felix Oberholzer-Gee Abstract It is often difficult for donors to predict the value of charitable giving because they know little... View Details
Keywords: Martha Lagace
  • 06 Feb 2018
  • First Look

First Look at New Research and Ideas: February 6, 2018

workers; and the production of knowledge, including the idea of the economy, among other topics. Together, the essays suggest emerging themes in the field: a fascination with capitalism as it is made by political authority, how it is... View Details
  • 25 Jan 2011
  • First Look

First Look: Jan. 25

grow and become successful, they are often marked by the negative stigma associated with size and power, which elicits anticorporate sentiment from consumers. An underdog brand biography can be strategically wielded to prevent or offset... View Details
Keywords: Sean Silverthorne
  • 11 Jan 2011
  • First Look

First Look: Jan. 11

painful, difficult journey. It's trial and error, endless effort, and slowly acquired personal insight. Many managers never complete the journey. At best, they just learn to get by. At worst, they become terrible bosses. This new book explains how to avoid that fate... View Details
Keywords: Sean Silverthorne
  • January 2020 (Revised May 2021)
  • Case

Salary Finance US

By: John R. Wells and Benjamin Weinstock
In October 2019, Dan Macklin, the newly-appointed chief executive of Salary Finance Inc., was weighing his options for the future of the business. The company’s value proposition was quite simple: partner with employers to offer employees affordable loans that were... View Details
Keywords: Employees; Credit; Financing and Loans; Wages; Innovation and Invention; Expansion; Growth Management; Decision Making; Financial Services Industry; United States
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  • 15 Jul 2014
  • First Look

First Look: July 15

performance to provide quantitative insight into the link between a firm's business model choices and its profit consequences. The method is applied to Walmart by building a qualitative representation of its business model and mapping... View Details
Keywords: Carmen Nobel