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      by Benson ShapiroRemove by Benson Shapiro →

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      • June 1984
      • Supplement

      Sedek Industries, Inc. (I)

      By: Benson P. Shapiro
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      Shapiro, Benson P. "Sedek Industries, Inc. (I)." Harvard Business School Supplement 584-140, June 1984.
      • June 1984 (Revised July 1985)
      • Background Note

      The Marketing Process

      By: Benson P. Shapiro
      Describes and explains the marketing process and its six phases: implementation, programming, allocating and budgeting, analysis and research, marketing planning, strategy formulation, and monitoring and auditing. View Details
      Keywords: Marketing
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      Shapiro, Benson P. "The Marketing Process." Harvard Business School Background Note 584-146, June 1984. (Revised July 1985.)
      • June 1984 (Revised October 1988)
      • Background Note

      Introduction to Cases

      By: Benson P. Shapiro
      Introduces students and executives to the case method and provides a generalized approach to cases. View Details
      Keywords: Cases
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      Shapiro, Benson P. "Introduction to Cases." Harvard Business School Background Note 584-097, June 1984. (Revised October 1988.)
      • June 1984 (Revised October 1985)
      • Teaching Note

      Motofabrikwerk S.A. (A), Teaching Note

      By: Benson P. Shapiro
      Keywords: Auto Industry
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      Shapiro, Benson P. "Motofabrikwerk S.A. (A), Teaching Note." Harvard Business School Teaching Note 584-075, June 1984. (Revised October 1985.)
      • May 1984 (Revised October 1985)
      • Teaching Note

      Dunkin' Donuts (C): Growth Strategy, Teaching Note

      By: Benson P. Shapiro
      Teaching Note for (9-584-041). View Details
      Keywords: Food and Beverage Industry
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      Shapiro, Benson P. "Dunkin' Donuts (C): Growth Strategy, Teaching Note." Harvard Business School Teaching Note 584-126, May 1984. (Revised October 1985.)
      • May 1984 (Revised October 1985)
      • Teaching Note

      Kenics Corp., Teaching Note

      By: Benson P. Shapiro
      Keywords: Industrial Products Industry
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      Shapiro, Benson P. "Kenics Corp., Teaching Note." Harvard Business School Teaching Note 584-141, May 1984. (Revised October 1985.)
      • May 1984 (Revised August 1987)
      • Case

      Raymond Mushroom Corp.

      By: Benson P. Shapiro
      In April 1984 Deborah Raymond, president of Raymond Mushrooms was deciding whether or not to raise prices on Raymond canned mushrooms in conjunction with an advertising promotional program to build consumer preference. View Details
      Keywords: Product Positioning; Advertising; Decisions; Price; Management Teams; Food and Beverage Industry
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      Shapiro, Benson P. "Raymond Mushroom Corp." Harvard Business School Case 584-093, May 1984. (Revised August 1987.)
      • April 1984 (Revised October 1994)
      • Teaching Note

      Cumberland Metal Industries (A), (B), (C), and (D), Teaching Note

      By: Benson P. Shapiro
      Teaching Note for (9-578-170), (9-578-171), (9-578-172), and (9-578-173). View Details
      Keywords: Industrial Products Industry
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      Shapiro, Benson P. "Cumberland Metal Industries (A), (B), (C), and (D), Teaching Note." Harvard Business School Teaching Note 584-096, April 1984. (Revised October 1994.)
      • March 1984 (Revised April 1991)
      • Teaching Note

      Petite Playthings, Inc.--1984 (A) and (B), Teaching Note

      By: Benson P. Shapiro
      Teaching Note for (9-584-080) and (9-584-081). View Details
      Keywords: Apparel and Accessories Industry
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      Shapiro, Benson P. "Petite Playthings, Inc.--1984 (A) and (B), Teaching Note." Harvard Business School Teaching Note 584-095, March 1984. (Revised April 1991.)
      • March 1984 (Revised August 1987)
      • Supplement

      Petite Playthings, Inc.--1984 (B)

      By: Benson P. Shapiro
      Supplements the (A) case. View Details
      Keywords: Apparel and Accessories Industry
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      Shapiro, Benson P. "Petite Playthings, Inc.--1984 (B)." Harvard Business School Supplement 584-081, March 1984. (Revised August 1987.)
      • March 1984 (Revised August 1990)
      • Case

      Petite Playthings, Inc.--1984 (A)

      By: Benson P. Shapiro
      Provides background information for the (B) case, in which a young sales person is asked for a bribe by an experienced children's wear buyer. View Details
      Keywords: Crime and Corruption; Ethics; Information; Sales; Apparel and Accessories Industry
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      Shapiro, Benson P. "Petite Playthings, Inc.--1984 (A)." Harvard Business School Case 584-080, March 1984. (Revised August 1990.)
      • January 1984 (Revised June 1985)
      • Case

      Motofabrikwerk S.A. (A)

      By: Benson P. Shapiro and Edward J. Hoff
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      Shapiro, Benson P., and Edward J. Hoff. "Motofabrikwerk S.A. (A)." Harvard Business School Case 584-074, January 1984. (Revised June 1985.)
      • January 1984 (Revised January 1989)
      • Teaching Note

      Teradyne, Inc.--1979: Semiconductor Test Division (A), Teaching Note

      By: Benson P. Shapiro
      Teaching Note for (9-581-023). View Details
      Keywords: Semiconductor Industry
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      Shapiro, Benson P. "Teradyne, Inc.--1979: Semiconductor Test Division (A), Teaching Note." Harvard Business School Teaching Note 584-070, January 1984. (Revised January 1989.)
      • November 1983 (Revised October 1986)
      • Teaching Note

      Jamestown Co., Teaching Note

      By: Benson P. Shapiro
      Teaching Note for (9-584-017). View Details
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      Shapiro, Benson P. "Jamestown Co., Teaching Note." Harvard Business School Teaching Note 584-058, November 1983. (Revised October 1986.)
      • November 1983 (Revised June 1985)
      • Case

      Pepsi-Cola United Kingdom (A)

      By: Benson P. Shapiro and Edward J. Hoff
      On January 2, 1983 Pepsi-Cola United Kingdom had to develop a plan to defend its successful Diet Pepsi brand against the about to be introduced diet Coke. Contains useful material on competitive behavior and on U.S. versus U.K. consumer behavior. View Details
      Keywords: Product Launch; Consumer Behavior; Planning; Competition; Food and Beverage Industry; United Kingdom; United States
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      Shapiro, Benson P., and Edward J. Hoff. "Pepsi-Cola United Kingdom (A)." Harvard Business School Case 584-052, November 1983. (Revised June 1985.)
      • November 1983
      • Supplement

      Pepsi-Cola United Kingdom (B)

      By: Benson P. Shapiro and Edward J. Hoff
      Supplements the (A) case. View Details
      Keywords: Food and Beverage Industry; United Kingdom; United States
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      Shapiro, Benson P., and Edward J. Hoff. "Pepsi-Cola United Kingdom (B)." Harvard Business School Supplement 584-053, November 1983.
      • November 1983
      • Supplement

      Pepsi-Cola United Kingdom (C)

      By: Benson P. Shapiro and Edward J. Hoff
      Supplements the (A) case. View Details
      Keywords: Food and Beverage Industry; United Kingdom; United States
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      Shapiro, Benson P., and Edward J. Hoff. "Pepsi-Cola United Kingdom (C)." Harvard Business School Supplement 584-054, November 1983.
      • August 1983 (Revised May 1985)
      • Case

      Jamestown Co.

      By: Benson P. Shapiro and Edward J. Hoff
      In May 1983 Ms. Katherine O'Brien, vice president of marketing, was deciding whether Jamestown should discontinue the use of independent representatives in favor of a direct company salesforce. Jamestown sold informal stoneware dinnerware through department and gift... View Details
      Keywords: Decision Making; Leadership Style; Marketing Channels; Salesforce Management
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      Shapiro, Benson P., and Edward J. Hoff. "Jamestown Co." Harvard Business School Case 584-017, August 1983. (Revised May 1985.)
      • August 1983 (Revised May 2007)
      • Case

      Milford Industries (A)

      By: Robert J. Dolan and Benson P. Shapiro
      The new district sales manager for a tool company must determine how to get his district "back on track." The case presents various qualitative and quantitative information on the salespeople. Teaching objectives include the specification of the tasks of a district... View Details
      Keywords: Managerial Roles; Salesforce Management; Resignation and Termination; Performance Evaluation
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      Dolan, Robert J., and Benson P. Shapiro. "Milford Industries (A)." Harvard Business School Case 584-012, August 1983. (Revised May 2007.)
      • August 1983 (Revised June 1985)
      • Supplement

      Milford Industries (B)

      By: Robert J. Dolan and Benson P. Shapiro
      Supplements the (A) case. A rewritten version of part of an earlier series. View Details
      Keywords: Managerial Roles; Salesforce Management; Resignation and Termination; Performance Evaluation
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      Dolan, Robert J., and Benson P. Shapiro. "Milford Industries (B)." Harvard Business School Supplement 584-013, August 1983. (Revised June 1985.)
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