Publications

June 1994 (Revised October 1999)
Background Note

Beer Game, The: Board Version

By: Janice H. Hammond

The beer game is an exercise that demonstrates supply channel dynamics. Simulates the flow of material and information in a simplified channel of beer production and distribution, focusing on the linkages among a beer manufacturer, its distributors, a wholesaler, and a... View Details

Keywords: Cost Management; Information; Distribution Channels; Production; Supply Chain Management; Problems and Challenges

1994
Chapter

Strategic Change: How to Realign the Organization to Implement Strategy

By: Michael Beer and R. A. Eisentat

Keywords: Strategy; Organizational Change and Adaptation

1994
Article

Beyond TQM Programs

By: M. Beer and B. Spector

Keywords: Quality; Management; Programs

November – December 1993
Article

Rethinking Rewards

By: Stewart Bennett III, Eileen Appelbaum, M. Beer and Andrew Lebby

Keywords: Motivation and Incentives

1993
Chapter

Managing Strategic Alignment

Keywords: Alignment

July–August 1993
Article

Organizational Diagnosis: Its Role in Organizational Learning

By: M. Beer and B. Spector

Keywords: Organizations; Learning

March 1993
Teaching Note

John A. Clendenin and Managing Xerox's Multinational Development Center TN

By: Michael Beer and Russell A. Eisenstat

Teaching Note for John A. Clendenin (9-490-028) and Managing Xerox's Multinational Development Center (9-490-029). View Details

Keywords: Globalized Firms and Management

February 1993
Background Note

HRM Course Overview Note

Provides an overview of the first-year required course in Human Resource Management. It argues that commitment, coordination, and competence are critical organizational outcomes and that skills in organizational diagnosis, design, and change are central to obtaining... View Details

Keywords: Change; Competency and Skills; Human Resources; Organizations; Organizational Design; Outcome or Result; Behavior

February 1993
Supplement

Otis South Africa (C)

Relates Otis South Africa's management actions in their efforts to transform the company. Students will be asked to judge the effectiveness of the corporate change programs instituted by management. View Details

Keywords: Transformation; Judgments; Business or Company Management; Performance Effectiveness; Industrial Products Industry; South Africa

January 1993 (Revised June 1993)
Background Note

Challenge of Commitment,The

By: Michael Beer and Michael J. Gibbs

Defines commitment, describes the psychological and organizational factors that underly it, and provides a comprehensive discussion of the policies and practices managers can employ to enhance commitment. Identifies control and commitment as two critical strategies... View Details

Keywords: Ethics; Governance Controls; Policy; Management Practices and Processes; Managerial Roles; Strategy

December 1992 (Revised September 1994)
Background Note

Note on Organizational Effectiveness

Discusses what is meant by organizational effectiveness. First, the concept of organizations as social systems is introduced. Second, a model of organization effectiveness is introduced and discussed. View Details

Keywords: Organizational Design; Performance Efficiency

December 1992
Supplement

Honeywell Commercial Aviation Division (A1)

Keywords: Aerospace Industry

June 1992
Article

Strategic Change Research: An Urgent Need for Usable Rather than Useful Knowledge

By: M. Beer

Keywords: Strategy; Change; Research; Knowledge

April 1992 (Revised June 1993)
Case

Otis South Africa (A)

Otis Worldwide CEO, George David, was frustrated with the slow pace of nonwhite advancement within Otis South Africa. After a few years of trying to elicit action from South African management, he decided to send a 28-year old U.S. employee to take over as the human... View Details

Keywords: Business Subsidiaries; Multinational Firms and Management; Race; Operations; Business Headquarters; Performance Improvement; Human Resources; Cross-Cultural and Cross-Border Issues; Industrial Products Industry; South Africa; United States

April 1992 (Revised February 1993)
Supplement

Otis South Africa (B)

Covers a June 1990 Social Responsibility Conference held by George David to evaluate the progress of his new management team in increasing the pace of nonwhite advancement. The U.S. CEO and the managing director of Otis South Africa disagree over the suitability of... View Details

Keywords: Conflict Management; Race; Corporate Social Responsibility and Impact; Management Teams; South Africa