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      • Faculty Publications  (220)

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      • March 2002 (Revised January 2003)
      • Case

      Microsoft: Positioning the Tablet PC

      By: Youngme E. Moon and Christina L. Darwall
      Microsoft is preparing for the launch of the Tablet PC, which allows users to use a pen (stylus) to run Windows and Windows applications, annotate documents, and create handwritten documents for later reference or even conversion to text. Microsoft's original equipment... View Details
      Keywords: Technological Innovation; Product Positioning; Market Entry and Exit; Information Infrastructure; Applications and Software; Computer Industry
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      Moon, Youngme E., and Christina L. Darwall. "Microsoft: Positioning the Tablet PC." Harvard Business School Case 502-051, March 2002. (Revised January 2003.)
      • September 2001
      • Case

      Charitableway

      By: James E. Austin and Elizabeth Kind
      In early 2001, Charitableway, an ePhilanthropy application service provider that enabled the collection of charitable donations online; faced major strategic decisions relating to its alliance with United Way of America to foster workplace giving online. One of the... View Details
      Keywords: Internet and the Web; Philanthropy and Charitable Giving
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      Austin, James E., and Elizabeth Kind. "Charitableway." Harvard Business School Case 302-003, September 2001.
      • summer 2001
      • Article

      Using Mentoring and Storytelling to Transfer Knowledge in the Workplace

      By: Walter C. Swap, Dorothy A. Leonard, Mary Shields and Lisa Abrams
      Keywords: Teaching; Knowledge; Communication
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      Swap, Walter C., Dorothy A. Leonard, Mary Shields, and Lisa Abrams. "Using Mentoring and Storytelling to Transfer Knowledge in the Workplace." Journal of Management Information Systems 18, no. 1 (summer 2001).
      • February 2001
      • Teaching Note

      Deloitte & Touche (B): Changing the Workplace TN

      By: Rosabeth M. Kanter
      Teaching Note for (9-300-013). View Details
      Keywords: Accounting Industry; United States
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      Kanter, Rosabeth M. "Deloitte & Touche (B): Changing the Workplace TN." Harvard Business School Teaching Note 301-097, February 2001.
      • September 1999 (Revised May 2003)
      • Case

      Deloitte & Touche (B): Changing the Workplace

      By: Rosabeth M. Kanter and Jane Roessner
      Deloitte & Touche women's initiative changed the workplace culture at the firm, solved retention problems, and brought external benefits. Now a new CEO must decide how to take this a step further as competition for talent was even stronger, young people had different... View Details
      Keywords: Strategic Planning; Organizational Culture; Accounting; Gender; Organizational Change and Adaptation; Loss; Change Management; Jobs and Positions; Resignation and Termination; Accounting Industry; United States
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      Kanter, Rosabeth M., and Jane Roessner. "Deloitte & Touche (B): Changing the Workplace." Harvard Business School Case 300-013, September 1999. (Revised May 2003.)
      • October 1998 (Revised April 2001)
      • Case

      United Way of Massachusetts Bay

      By: David E. Bell and Ann Leamon
      The United Way of Massachusetts Bay held the monopoly on workplace giving for 50 years. In the 1990s it has experienced a dramatic change in the workplace itself and in donor attitudes toward giving and toward the United Way organization. This case investigates the... View Details
      Keywords: Change; Marketing Channels; Marketing Strategy; Monopoly; Relationships; Attitudes; Internet; Massachusetts
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      Bell, David E., and Ann Leamon. "United Way of Massachusetts Bay." Harvard Business School Case 599-042, October 1998. (Revised April 2001.)
      • September–October 1998
      • Article

      How to Kill Creativity

      By: T. M. Amabile
      The article addresses the topic of business creativity, its benefits, and how managers can inspire it. The author's research shows that it is possible to develop the best of both worlds: organizations in which business imperatives are attended to and creativity... View Details
      Keywords: Creativity; Situation or Environment; Motivation and Incentives; Organizational Culture; Management Practices and Processes
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      Amabile, T. M. "How to Kill Creativity." Harvard Business Review 76, no. 5 (September–October 1998): 76–87.
      • September 1997 (Revised May 1998)
      • Case

      Mitsubishi Motor Manufacturing of America: The Quest for a Model Workplace

      By: Lynn S. Paine and Dale Coxe
      This case details the sexual harassment case brought against Mitsubishi Motor Manufacturing of America by nearly 300 female employees in April 1996. The recommendations developed for the company by former U.S. Labor Secretary Lynn Marten are presented. In response to... View Details
      Keywords: Ethics; Moral Sensibility; Groups and Teams; Organizational Culture; Organizational Change and Adaptation; Behavior; Attitudes; Problems and Challenges; Working Conditions; Crime and Corruption; Auto Industry; United States
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      Paine, Lynn S., and Dale Coxe. "Mitsubishi Motor Manufacturing of America: The Quest for a Model Workplace." Harvard Business School Case 398-028, September 1997. (Revised May 1998.)
      • September–October 1997
      • Article

      A Question of Color: A Debate on Race in the U.S. Workplace

      By: D. A. Thomas and Suzy Wetlaufer
      Keywords: Demographics; United States
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      Thomas, D. A., and Suzy Wetlaufer. "A Question of Color: A Debate on Race in the U.S. Workplace." Harvard Business Review 75, no. 5 (September–October 1997): 118–132.
      • April 1997 (Revised October 2005)
      • Teaching Note

      Workplace Safety at Alcoa (A) (TN)

      By: H. Kent Bowen
      Teaching Note for (9-692-042). View Details
      Keywords: Mining Industry
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      Bowen, H. Kent. "Workplace Safety at Alcoa (A) (TN)." Harvard Business School Teaching Note 697-128, April 1997. (Revised October 2005.)
      • 1996
      • Working Paper

      The Ties that Provide: Workplace Interactions and the Allocation of Scarce Resources

      By: Kathleen L. McGinn
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      McGinn, Kathleen L. "The Ties that Provide: Workplace Interactions and the Allocation of Scarce Resources." Harvard Business School Working Paper, No. 96-060, August 1996.
      • September 1995
      • Article

      The Emperor's New Workplace

      By: S. Zuboff
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      Zuboff, S. "The Emperor's New Workplace." Scientific American (September 1995).
      • July 1995
      • Teaching Note

      Managing Conflict in a Diverse Workplace TN

      By: Mary C. Gentile and James I. Cash Jr.
      Teaching Note for (9-395-090). View Details
      Keywords: Management Style; Conflict Management; Spoken Communication; Employees; Culture; Diversity
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      Gentile, Mary C., and James I. Cash Jr. "Managing Conflict in a Diverse Workplace TN." Harvard Business School Teaching Note 396-008, July 1995.
      • autumn 1993
      • Article

      Motivational Synergy: Toward New Conceptualizations of Intrinsic and Extrinsic Motivation in the Workplace

      By: T. M. Amabile
      The foundation for a model of motivational synergy is presented. Building upon but going beyond previous conceptualizations, the model outlines the ways in which intrinsic motivation (which arises from the intrinsic value of the work for the individual) might interact... View Details
      Keywords: Motivation and Incentives; Theory; Creativity; Situation or Environment; Organizational Culture
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      Amabile, T. M. "Motivational Synergy: Toward New Conceptualizations of Intrinsic and Extrinsic Motivation in the Workplace." Human Resource Management Review 3, no. 3 (autumn 1993): 185–201.
      • 1993
      • Chapter

      A Social Psychological Perspective on Creativity: Intrinsic Motivation and Creativity in the Classroom and Workplace

      By: K. G. Hill and T. M. Amabile
      Keywords: Creativity; Motivation and Incentives; Working Conditions; Education
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      Hill, K. G., and T. M. Amabile. "A Social Psychological Perspective on Creativity: Intrinsic Motivation and Creativity in the Classroom and Workplace." In Understanding and Recognizing Creativity: The Emergence of a Discipline, edited by S. G. Isaksen, M.C. Murdock, R. L. Firestien, and D. J. Treffinger. Norwood, NJ: Ablex Publishing, 1993.
      • August 1992 (Revised December 1994)
      • Case

      Sexual Harassment, Free Speech or ...?

      By: Lynn S. Paine
      Presents two brief vignettes about female employees who object to gender discrimination in their work environment. In one case, the manager of a convenience store removes "adult" magazines from the store's shelves because she sees them as damaging to women. In the... View Details
      Keywords: Moral Sensibility; Working Conditions; Law; Behavior; Managerial Roles; Crime and Corruption; Groups and Teams; Organizational Culture; Problems and Challenges; Gender
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      Paine, Lynn S. "Sexual Harassment, Free Speech or ...?" Harvard Business School Case 393-033, August 1992. (Revised December 1994.)
      • October 1991 (Revised January 2000)
      • Case

      Workplace Safety at Alcoa (A)

      By: Kim B. Clark and Joshua D. Margolis
      Examines the challenge facing the managers of a large aluminum manufacturing plant in its drive to improve workplace safety. The CEO of the company has made safety a top priority. The plant has made good progress in reducing the injury rate, but now confronts the need... View Details
      Keywords: Working Conditions; Safety; Problems and Challenges; Change Management; Operations; Resignation and Termination; Factories, Labs, and Plants; Manufacturing Industry; United States
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      Clark, Kim B., and Joshua D. Margolis. "Workplace Safety at Alcoa (A)." Harvard Business School Case 692-042, October 1991. (Revised January 2000.)
      • September 1989
      • Case

      Steve Shirley

      By: Shoshana Zuboff
      Traces the career development of a well-known British entrepreneur who, as a young girl, was forced to flee the Nazi's occupation of Central Europe. Details her early work experiences in the heavily male dominated workplace of post-war Britain and follows the... View Details
      Keywords: Work-Life Balance; Entrepreneurship; Gender; Great Britain
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      Zuboff, Shoshana. "Steve Shirley." Harvard Business School Case 490-004, September 1989.
      • March 1989
      • Background Note

      Note on Health Promotion in the Workplace

      By: Regina E. Herzlinger
      Keywords: Health
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      Herzlinger, Regina E. "Note on Health Promotion in the Workplace." Harvard Business School Background Note 189-070, March 1989.
      • 01 Aug 1981
      • Conference Presentation

      The Development and Transmission of New Workplace Structures: Organizational and Market Characteristics of Innovating Corporations

      By: R. M. Kanter
      Keywords: Markets; Innovation and Invention; Business Ventures; Communication; Organizations
      Citation
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      Kanter, R. M. "The Development and Transmission of New Workplace Structures: Organizational and Market Characteristics of Innovating Corporations." Paper presented at the American Sociological Association Annual Meeting, Toronto, August 01, 1981.
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