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  • All HBS Web  (26,252)
    • People  (94)
    • News  (8,052)
    • Research  (12,816)
    • Events  (142)
    • Multimedia  (842)
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  • Research Summary

Nature of Organizations

By: Regina E. Herzlinger

Why do non-profit, public, and private business organizations exist? This project, begun in 2005, will became a seminar in 2007, focusing on the unique missions of these organizational forms and the resulting mechanisms for effective oversight.

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  • Conference Presentation

Building and Leading Customer Centric Organizations

By: Ranjay Gulati
Keywords: Organizations; Customer Focus and Relationships
Citation
Related
Gulati, Ranjay. "Building and Leading Customer Centric Organizations." . (Presented at the Alumni Club in Hong Kong.)
  • 09 Apr 2019
  • Working Paper Summaries

Formal Employment and Organized Crime: Regression Discontinuity Evidence from Colombia

Keywords: by Gaurav Khanna, Carlos Medina, Anant Nyshadham, and Jorge Tamayo
  • spring 1992
  • Article

Organizing and Leading 'Heavyweight' Development Teams

By: K. B. Clark and S. C. Wheelwright
Keywords: Leadership; Groups and Teams
Citation
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Related
Clark, K. B., and S. C. Wheelwright. "Organizing and Leading 'Heavyweight' Development Teams." California Management Review 34, no. 3 (spring 1992): 9–28.
  • Web

Programs for Organizations

Harvard Business School Executive Education partners with leading organizations to deliver the learning and development solutions they need for successful transformation. Our live online programs—whether... View Details
  • 05 May 2022
  • HBS Conference

Gender and Work Symposium

  • 1991
  • Book

Organizing and Implementing the Marketing Effort

By: Frank V. Cespedes
Keywords: Marketing
Citation
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Cespedes, Frank V. Organizing and Implementing the Marketing Effort. Reading, MA: Addison-Wesley Publishing Company, 1991.
  • 05 Jun 2017
  • HBS Conference

Information, Markets, and Organizations Conference 2017

  • 06 Jun 2012
  • HBS Conference

Information, Markets, and Organizations Conference 2012

  • 31 May 2014
  • HBS Conference

Information, Markets, and Organizations Conference 2014

  • 09 Jun 2011
  • HBS Conference

Information, Markets, and Organizations Conference 2011

  • December 2014 (Revised October 2015)
  • Case

Iz-Lynn Chan at Far East Organization (Abridged)

By: Linda A. Hill, Anthony J. Mayo and Dana M. Teppert
This case describes how to champion and implement organizational change from the middle by recounting the experiences of Iz-Lynn Chan at Far East Organization. View Details
Keywords: Iz-Lynn Chan; Far East Organization; Singapore; Far East Hospitality; Customer Centric Initiative; Hotels; Culture Change; Culture; Standard Operating Procedures; Serviced Residences; Service Quality And Standards Department; Service Operations; Service Delivery; Organizational Culture; Operations; Leading Change; Organizational Change and Adaptation; Accommodations Industry; Singapore; China
Citation
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Hill, Linda A., Anthony J. Mayo, and Dana M. Teppert. "Iz-Lynn Chan at Far East Organization (Abridged)." Harvard Business School Case 415-033, December 2014. (Revised October 2015.)
  • 2021
  • Working Paper

Being the Boss: Gig Workers' Value of Flexible Work

By: Laura Katsnelson and Felix Oberholzer-Gee
Workers who join the gig economy face a challenging trade-off. Gig work provides worktime flexibility and a sense of being one’s own boss, but gig workers forgo certain protections that employees enjoy. In this paper, we study the work patterns of a large sample of... View Details
Keywords: Gig Workers; Flexible Work Arrangements; Worker Welfare; Labor; Governing Rules, Regulations, and Reforms
Citation
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Related
Katsnelson, Laura, and Felix Oberholzer-Gee. "Being the Boss: Gig Workers' Value of Flexible Work." Harvard Business School Working Paper, No. 21-124, May 2021.
  • 2019
  • Chapter

Teams and Team Effectiveness in Health Services Organizations

By: Bruce J. Fried and Amy C. Edmondson
Book Abstract: Completely updated to address the challenges faced by modern health care organizations, this edition of Shortell and Kaluzny's Health Care Management: Organization Design and Behavior offers a more global perspective on how the United States and... View Details
Keywords: Groups and Teams; Performance Effectiveness; Health; Health Industry
Citation
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Related
Fried, Bruce J., and Amy C. Edmondson. "Teams and Team Effectiveness in Health Services Organizations." Chap. 5 in Shortell & Kaluzny's Health Care Management: Organization Design and Behavior. 7th ed., edited by Lawton Robert Burns, Elizabeth H. Bradley, and Bryan Jeffrey Weiner, 98–131. Boston, MA: Cengage Learning, 2019.
  • 09 Jul 2020
  • News

It’s Time to Reset Decision-Making in Your Organization

  • summer 1998
  • Article

The Processes of Organization and Management

By: David A. Garvin
Keywords: Management
Citation
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Garvin, David A. "The Processes of Organization and Management." MIT Sloan Management Review 39, no. 4 (summer 1998).
  • 30 May 2016
  • HBS Conference

Information, Markets, and Organizations Conference 2016

  • 11 Jun 2013
  • HBS Conference

Information, Markets, and Organizations Conference 2013

  • Teaching Interest

Designing Winning Organizations

The course focuses on only one thing: how to design an organization that executes strategy better than competitors. This course will not teach you how to formulate strategy. Instead, taking strategy as given, you will learn the practical tools, tips, and techniques... View Details
  • January 2004 (Revised July 2006)
  • Background Note

Incentives within Organizations

By: Brian J. Hall
Serves as a brief introduction to incentive design and implementation. The analysis first locates incentive strategy within the larger structure of organizations and markets and then helps to define the central components and difficulties of incentive design. Focuses... View Details
Keywords: Organizations; Motivation and Incentives
Citation
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Hall, Brian J. "Incentives within Organizations." Harvard Business School Background Note 904-043, January 2004. (Revised July 2006.)
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