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  • All HBS Web  (1,634)
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  • September 2015
  • Case

GovDelivery

By: Mitchell Weiss
Is government the biggest, worst customer in the world? And is that a reason for venture investors to back companies that sell to government or to stay away? It had been seven years since Scott Burns joined his friend Zach Stabenow to get a company called GovDocs off... View Details
Keywords: GovDelivery; Public Entrepreneurship; B2G; Business-to-Government; Scott Burns; Entrepreneurship; Government Administration; Venture Capital; Information Technology Industry; Public Administration Industry; Web Services Industry; Minnesota; United States
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Weiss, Mitchell. "GovDelivery." Harvard Business School Case 816-020, September 2015.
  • 17 Jan 2024
  • HBS Case

Psychological Pricing Tactics to Fight the Inflation Blues

Many consumers recovering from the worst inflation in 40 years continue to closely watch their spending—they want to know that every expense is worth it. Now companies must confront a major challenge: gauging how much, if any, of their... View Details
Keywords: by Jay Fitzgerald; Consumer Products; Retail
  • 05 Dec 2023
  • Research & Ideas

Are Virtual Tours Still Worth It in Real Estate? Evidence from 75,000 Home Sales

forgo them is a key insight of the study, which Troncoso conducted with Mengxia Zhang, an assistant professor at Western University’s Ivey Business School. Technology continues to roil all sectors of the business world, with few areas View Details
Keywords: by Rachel Layne; Real Estate
  • 18 Mar 2013
  • HBS Case

HBS Cases: LEGO

process. It's because of these precise specifications that bricks made under his watch are interchangeable with those available today. Godtfred's cautious nature extended all the way to the profit margins: he championed slow, steady... View Details
Keywords: by Maggie Starvish; Entertainment & Recreation
  • 31 Oct 2023
  • Research & Ideas

Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

watching,” she said. “They're looking for more than just a press release or a DEI report. They want change.” In a study by Williams, who is also a professor of law at Georgetown University, White participants who watched a video that... View Details
Keywords: by Katherine Hutt Scott and Barbara DeLollis
  • 12 Apr 2022
  • Book

Racism, Colonialism, and Britain's Legacy of Violence

in Berlin in 1884 and 1885 to divvy up the continent. They agreed “to regulate the conditions most favourable to the development of trade and civilization ... [and] to watch over the preservation of the native tribes, and to care for the... View Details
Keywords: by Avery Forman
  • 01 Jun 2023
  • HBS Case

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

business leaders recognize that just because an individual makes a mistake does not mean they cannot be valuable within an organization.” Yet as soon as he opened up about his incarceration, the previously jovial meeting with the senior partner took an immediate somber... View Details
Keywords: by Dina Gerdeman; Apparel & Accessories
  • 12 Oct 2021
  • Research & Ideas

What Actually Draws Sports Fans to Games? It's Not Star Athletes.

superstars, may actually drive fan interest up, the paper suggests. After all, it’s not easy for the average spectator to watch a match in person, even without a pandemic. That said, there are many die-hard fans who are undeterred by... View Details
Keywords: by Rachel Layne; Sports
  • 29 May 2018
  • First Look

New Research and Ideas, May 29, 2018

Bob Iger, newly appointed CEO of The Walt Disney Company, proudly watched the parade go by, but concerned for the future of the global corporation, he turned to colleagues and asked, “How many characters in this parade were created by... View Details
Keywords: Dina Gerdeman
  • 02 Jun 2022
  • Research & Ideas

Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'

Owning that and being ready is something they’re really interested in. Morrell: Some of these lessons seem so obvious. This idea that the hedonic treadmill will never lead to happiness—this is the theme of every Disney movie I watched as... View Details
Keywords: by Dan Morrell
  • 10 Jan 2024
  • Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

watch to see if consumers will fall back to their previous behaviors,” she says. “They likely will unless there’s a significant driving force keeping them in the new behavior or a tremendous value to them from continuing with it.” Avery... View Details
Keywords: by Anna Lamb, Harvard Gazette
  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

identity. There are numerous historical and current examples of companies forced to face the external shocks of disruptive innovators or shifts in consumer demand. Raffaelli mentions that many Swiss mechanical watch companies had to... View Details
Keywords: by Carmen Nobel
  • 12 May 2021
  • Book

The Hard Truth About Being a CEO

modeling connective attitudes and actions. 4. Avoid recidivism. I’ve watched CEOs make efforts to connect for periods of time, but they then slip back into old, isolationist patterns. They don’t do this consciously, but if they’ve been... View Details
Keywords: by Michael Blanding
  • 05 Dec 2022
  • What Do You Think?

How Would Jack Welch’s Leadership Style Fare in Today’s World?

orientation. Welch visited (and taught) in my General Management classroom. I both taught and watched him teach at GE’s executive development center in Crotonville, New York. I wrote and taught a case about the company. Welch, of course,... View Details
Keywords: by James Heskett; Industrial Products; Media & Broadcasting; Medical Devices & Supplies; Manufacturing
  • 26 Aug 2019
  • Research & Ideas

Lipstick Tips: How Influencers Are Making Over Beauty Marketing

products—as less credible and less trustworthy, according to research by recent Harvard Business School MBA graduate Alessia Vettese. “People used to watch celebrities on the red carpet talking about what they were wearing, or they would... View Details
Keywords: by Dina Gerdeman; Consumer Products; Beauty & Cosmetics
  • 08 Aug 2022
  • HBS Case

Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS

members were allowed to interact with fans on social media, and discuss the pressures of stardom. Communicate directly with fans. Hybe created a platform called Weverse, where fans could buy merchandise, watch performances, and connect... View Details
Keywords: by Shalene Gupta; Media & Broadcasting; Music
  • 16 Feb 2024
  • Research & Ideas

As AI Upends Recruiting, Job Seekers Need a Waze App for Careers

insight into who has succeeded in their firms historically, enabling skills-based hiring. You Might Also Like: 10 Trends to Watch in 2024 Is AI Coming for Your Job? How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money?... View Details
Keywords: by Rachel Layne; Information Technology; Technology
  • 22 Nov 2010
  • Research & Ideas

Seven Strategy Questions: A Simple Approach for Better Execution

Your personal attention is the critical catalyst to focus your entire organization on the strategic uncertainties that keep you awake at night. After all, everyone watches what the boss watches. I will discuss how you can use this... View Details
Keywords: by Robert Simons
  • 15 Nov 2022
  • Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

data-id=_/mDiFwaKGIcrwxD50eGAV][/div] TikTok’s short-form video content is designed for short attention spans, but sampling seems to lead to craving—people rarely watch just one. Among digital media, the data show TikTok holds its billion... View Details
Keywords: by John Deighton and Leora Kornfeld
  • 21 Oct 2022
  • Research & Ideas

People Trust Business, But Expect CEOs to Drive Social Change

Public trust in business remains relatively unshaken amid economic turbulence and a lingering pandemic, even as faith in the media and government falters, but leaders could do more to address social issues, a new global opinion survey shows. However, not everyone... View Details
Keywords: by Scott Van Voorhis
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