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      • January 2005 (Revised September 2018)
      • Exercise

      RetailSoft: Role for Sydney Masser

      By: Kathleen McGinn, Hannah Riley Bowles and Dina Witter
      Presents a three-way version of the RetailMax simulation requiring students to enact an internal salary negotiation, taking on the roles of Cam Archer, a star employee, and Regan Kessel, a VP trying to attract the MBA into his department. However, RetailSoft introduces... View Details
      Keywords: Negotiation; Compensation and Benefits; Management Practices and Processes; Retail Industry
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      McGinn, Kathleen, Hannah Riley Bowles, and Dina Witter. "RetailSoft: Role for Sydney Masser." Harvard Business School Exercise 905-005, January 2005. (Revised September 2018.)
      • January 2005 (Revised June 2006)
      • Case

      HSBC Holdings

      By: Tarun Khanna and David Lane
      Illustrates the challenges of managing a global business enterprise. A rewritten version of an earlier case. View Details
      Keywords: Strategy; Globalized Firms and Management; Problems and Challenges
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      Khanna, Tarun, and David Lane. "HSBC Holdings." Harvard Business School Case 705-466, January 2005. (Revised June 2006.)
      • 2005
      • Working Paper

      Pseudo Market Timing and Predictive Regressions

      By: Malcolm Baker, Ryan Taliaferro and Jeffrey Wurgler
      A number of studies claim that aggregate managerial decision variables, such as aggregate equity issuance, have power to predict stock or bond market returns. Recent research argues that these results may be driven by an aggregate time-series version of Schultz's... View Details
      Keywords: Managerial Roles; Equity; Market Timing; Financial Instruments; Investment Return; Mathematical Methods
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      Baker, Malcolm, Ryan Taliaferro, and Jeffrey Wurgler. "Pseudo Market Timing and Predictive Regressions." NBER Working Paper Series, No. 10823, January 2005. (First Draft in 2004.)
      • December 2004 (Revised October 2005)
      • Case

      Innovation Corrupted: The Rise and Fall of Enron (A)

      By: Malcolm S. Salter
      Presents a brief historical overview of Enron's rise, its strategic successes and failures, the evolution of its business model, and the organizational processes relied upon by Enron's management to drive and monitor the business. A rewritten version of an earlier... View Details
      Keywords: Adaptation; Success; Business Model; Business History; Growth Management; Governance Controls; Innovation and Management; Failure; Business Processes; Energy Industry; United States
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      Salter, Malcolm S. "Innovation Corrupted: The Rise and Fall of Enron (A)." Harvard Business School Case 905-048, December 2004. (Revised October 2005.)
      • December 2004 (Revised October 2005)
      • Case

      Innovation Corrupted: The Rise and Fall of Enron (B)

      By: Malcolm S. Salter
      Presents a brief historical overview of Enron's rise, its strategic successes and failures, the evolution of its business model, and the organizational processes relied upon by Enron's management to drive and monitor the business. A rewritten version of an earlier... View Details
      Keywords: Transition; Risk Management; Management Practices and Processes; Success; Business Model; Strategy; Business History; Governance Controls; Innovation and Management; Failure; Business Processes; Energy Industry; United States
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      Salter, Malcolm S. "Innovation Corrupted: The Rise and Fall of Enron (B)." Harvard Business School Case 905-049, December 2004. (Revised October 2005.)
      • November 2004 (Revised November 2005)
      • Case

      Kodak and The Digital Revolution (A)

      By: Giovanni M. Gavetti, Rebecca Henderson and Simona Giorgi
      The introduction of digital imaging in the late 1980s had a disruptive effect on Kodak's traditional business model. Examines Kodak's strategic efforts and challenges as the photography industry evolves. After discussing Kodak's history and its past strategic moves in... View Details
      Keywords: History; Information Technology; Business Model; Leadership; Disruption; Industry Growth; Business Strategy; Consumer Products Industry
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      Gavetti, Giovanni M., Rebecca Henderson, and Simona Giorgi. "Kodak and The Digital Revolution (A)." Harvard Business School Case 705-448, November 2004. (Revised November 2005.)
      • November 2004 (Revised February 2006)
      • Background Note

      Note on Insider Trading Liability

      By: Lynn S. Paine and Christopher Bruner
      Provides a general description and overview of U.S. law on insider trading, including the basic theories of liability, the responsibilities of securities firm managers to prevent and detect insider trading, and the potential penalties for insider trading. A rewritten... View Details
      Keywords: Insider Trading; Legal Liability; Ethics; Crime and Corruption; Finance
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      Paine, Lynn S., and Christopher Bruner. "Note on Insider Trading Liability." Harvard Business School Background Note 305-029, November 2004. (Revised February 2006.)
      • November 2004 (Revised September 2007)
      • Case

      The Mitchell Family and Mitchells/Richards

      By: Amy C. Edmondson, John A. Davis, Corey B. Hajim and Kelly Mulderry
      Describes a small, luxury retail chain's operational sophistication achieved through the use of technology and "high-touch" customer service. A family-run business, Mitchells has built its success with a customer service strategy known internally as "hugging." The term... View Details
      Keywords: Family Business; Customer Relationship Management; Knowledge Management; Service Delivery; Organizational Culture; Expansion; Information Technology; Retail Industry
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      Edmondson, Amy C., John A. Davis, Corey B. Hajim, and Kelly Mulderry. "The Mitchell Family and Mitchells/Richards." Harvard Business School Case 605-047, November 2004. (Revised September 2007.)
      • November 2004 (Revised May 2005)
      • Case

      Salomon Brothers (B)

      By: Lynn S. Paine
      Supplements the (A) case. A rewritten version of an earlier case. View Details
      Keywords: Financial Services Industry
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      Paine, Lynn S. "Salomon Brothers (B)." Harvard Business School Case 305-021, November 2004. (Revised May 2005.)
      • November 2004 (Revised May 2005)
      • Case

      Salomon Brothers (C)

      By: Lynn S. Paine
      Supplements the (A) case. A rewritten version of an earlier case. View Details
      Keywords: Financial Services Industry
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      Paine, Lynn S. "Salomon Brothers (C)." Harvard Business School Case 305-059, November 2004. (Revised May 2005.)
      • November 2004 (Revised May 2005)
      • Supplement

      Salomon Brothers (A) Supplement

      By: Lynn S. Paine
      Supplements the (A) case. A rewritten version of an earlier case. View Details
      Keywords: Financial Services Industry
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      Paine, Lynn S. "Salomon Brothers (A) Supplement." Harvard Business School Supplement 305-020, November 2004. (Revised May 2005.)
      • November 2004 (Revised February 2009)
      • Case

      Salomon Brothers (A)

      By: Lynn S. Paine
      Describes Salomon Brothers' recovery from the August 1991 Treasury auction scandal. Details the impact of the firm's disclosure of bidding improprieties and describes how the new management team, led by Warren Buffett and Deryck Maughan, guided the company through the... View Details
      Keywords: Crime and Corruption; Ethics; Leadership; Crisis Management; Reputation; Financial Services Industry
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      Paine, Lynn S. "Salomon Brothers (A)." Harvard Business School Case 305-019, November 2004. (Revised February 2009.)
      • October 2004 (Revised February 2007)
      • Background Note

      Foreign Exchange Markets and Transactions

      By: Mihir A. Desai, Christina Pham, Kathleen Luchs and Yanjun Wang
      Provides information on the foreign exchange market and exchange rate movements. Describes the different types of foreign exchange transactions, including spot transactions, forwards, swaps, futures, and options. Includes worked examples to help students understand the... View Details
      Keywords: Currency Exchange Rate
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      Desai, Mihir A., Christina Pham, Kathleen Luchs, and Yanjun Wang. "Foreign Exchange Markets and Transactions." Harvard Business School Background Note 205-016, October 2004. (Revised February 2007.)
      • October 2004 (Revised December 2005)
      • Case

      Rakuten

      By: F. Warren McFarlan, Andrew P. McAfee, Thomas R. Eisenmann and Masako Egawa
      Rakuten, a native Japanese, e-commerce start-up and highly successful company, is expanding into new categories and new countries. It must figure out how to continue its trajectory of growth and profitability. A rewritten version of an earlier case. View Details
      Keywords: Business Growth and Maturation; Global Strategy; Growth and Development Strategy; Technology Industry; Retail Industry; Japan
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      McFarlan, F. Warren, Andrew P. McAfee, Thomas R. Eisenmann, and Masako Egawa. "Rakuten." Harvard Business School Case 305-050, October 2004. (Revised December 2005.)
      • October 2004
      • Case

      Sales Force Training at Arrow Electronics (A)

      By: Jason R. Barro, Brian J. Hall and Aaron Zimmerman
      In the mid-1980s, Arrow, the world's largest electronics distributor, implemented a college recruiting program to hire salespeople. The program was part of an effort to increase the professionalism and skill set of the sales force in an industry where few salespeople... View Details
      Keywords: Human Resources; Compensation and Benefits; Recruitment; Retention; Selection and Staffing; Salesforce Management; Competition
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      Barro, Jason R., Brian J. Hall, and Aaron Zimmerman. "Sales Force Training at Arrow Electronics (A)." Harvard Business School Case 905-041, October 2004.
      • October 2004
      • Case

      Sales Force Training at Arrow Electronics (B)

      By: Jason R. Barro, Brian J. Hall and Aaron Zimmerman
      Supplements the (A) case. A rewritten version of an earlier supplement. View Details
      Keywords: Human Resources; Compensation and Benefits; Recruitment; Retention; Selection and Staffing; Salesforce Management; Competition
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      Barro, Jason R., Brian J. Hall, and Aaron Zimmerman. "Sales Force Training at Arrow Electronics (B)." Harvard Business School Case 905-042, October 2004.
      • September 2004 (Revised April 2005)
      • Background Note

      Note on Individual and Corporate Liability

      By: Lynn S. Paine
      Answers some of the most common questions managers ask about potential corporate and individual liability for corporate misconduct under U.S. law. Describes a few general principles of liability that managers should be aware of. A rewritten version of an earlier note. View Details
      Keywords: Corporate Accountability; Legal Liability
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      Paine, Lynn S. "Note on Individual and Corporate Liability." Harvard Business School Background Note 305-049, September 2004. (Revised April 2005.)
      • July 2004 (Revised June 2005)
      • Case

      Digitas (A)

      By: Jay W. Lorsch and Ashley Robertson
      Raises issues about how the nature and function of a board changes as its company moves from ownership by its employees (including the founder) to ownership by a private equity firm, Hellman & Friedman, to public ownership. Teaching Purpose: To consider changes in... View Details
      Keywords: Private Equity; Governing and Advisory Boards; Behavior; Organizations; Employee Ownership; Public Ownership
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      Lorsch, Jay W., and Ashley Robertson. "Digitas (A)." Harvard Business School Case 405-023, July 2004. (Revised June 2005.)
      • June 2004 (Revised November 2004)
      • Case

      Microsoft in 2004

      By: Michael G. Rukstad, David B. Yoffie, Brian DeLacey and Deborah Freier
      Surveys Microsoft's expansion into new businesses, such as mobile and embedded devices, home and entertainment, and business solutions, as it faces challenges due to size and maturity and outside threats from Linux and Google. A rewritten version of an earlier case. View Details
      Keywords: Competitive Advantage; Applications and Software; Expansion; Growth and Development Strategy; Information Technology Industry; Washington (state, US)
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      Rukstad, Michael G., David B. Yoffie, Brian DeLacey, and Deborah Freier. "Microsoft in 2004." Harvard Business School Case 704-508, June 2004. (Revised November 2004.)
      • June 2004 (Revised September 2005)
      • Case

      Cox Communications, Inc.

      By: Thomas R. Eisenmann and Jonathan Gibbons
      Cox Communications, the third largest U.S. cable television system operator, is confronting strategy decisions in mid-2004. Cox managers must decide whether to speed its deployment of Voice over Internet Protocol (VoIP), which offers capital and operating costs savings... View Details
      Keywords: Customers; Information Technology; Competition; Product Development; Media and Broadcasting Industry; Telecommunications Industry; United States
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      Eisenmann, Thomas R., and Jonathan Gibbons. "Cox Communications, Inc." Harvard Business School Case 804-192, June 2004. (Revised September 2005.)
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