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- All HBS Web (555)
- Faculty Publications (103)
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- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
The chief-of-staff does not create strategy or operational tactics and has no authority or accountability for its execution. A chief-of-staff schedules the general's meetings, ensures that the appropriate people show up at the meeting,... View Details
Keywords: by Martha Lagace
- 14 Dec 2009
- Research & Ideas
Can Entrepreneurs Drive People Movers to Success?
sending appropriate instructions. With modern IT, these tasks are far easier than in the past. Morgantown's system attracted early complaints for its cost and visual intrusion. But Morgantown's PRT stacks up well against decades of... View Details
- 31 Oct 2017
- First Look
New Research and Ideas, October 31, 2017
Cross Country team admitted to similar practices. This case follows the decision-making of Harvard administrators as they deal with the discovery of the scouting report. In addition to exploring leadership through crisis, the case challenges readers to explore the... View Details
Keywords: by Sean Silverthorne
- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
three different levels: How can export competitiveness be improved, is export competitiveness (still) a feasible policy approach, and is export competitiveness an appropriate policy objective? How can the effectiveness of export... View Details
Keywords: by Christian Ketels
- 15 Nov 2018
- Book
Can the Global Food Industry Overcome Public Distrust?
JamesBrey Food is the largest segment of the global economy. It is also widely recognized as more critical for human health than any pharmaceutical drug on the planet. But significant changes in the industry are making people lose trust in many institutions involved in... View Details
- 17 Jan 2011
- Research & Ideas
Being the Boss
shaking your head, so I have to ask, actively, if everything is OK. Q: What are you working on next? A: My next book is on leadership for innovation—on what kind of leadership is most appropriate if sustained breakthrough innovation is... View Details
Keywords: by Carmen Nobel
- 05 May 2011
- What Do You Think?
How Ethical Can We Be?
happen," noting also that " it is a heck of a job to keep staying aware " Vasudev Das suggests that words of Krishna are appropriate here, to wit: "whatever action a great man performs, common men follow; and whatever... View Details
Keywords: by Jim Heskett
- 07 Apr 2009
- First Look
First Look: April 7, 2009
than taxing them more heavily. Similarly, the weight of the empirical evidence is that foreign activity is a complement, rather than a substitute, for domestic activity. Much as the formulation of trade policy requires resisting the tempting logic of protectionism, the... View Details
Keywords: Martha Lagace
- 23 Apr 2007
- Research & Ideas
Are Great Teams Less Productive?
interactions of individuals, typically situated within small groups or teams. When these groups make appropriate changes in how they do their work—driven by both group and organizational goals—an organization maintains or enhances its... View Details
Keywords: by Sarah Jane Gilbert
- 04 Nov 2009
- What Do You Think?
What is the Role of Government Vis-à-Vis Capitalism?
is purpose: What do we need governments for? as mediators between the different actors of society . What do we need economy for? value creation For those reasons we need laws and a government to enforce them." Edward Hare joined in,... View Details
Keywords: by Jim Heskett
- 30 May 2017
- First Look
First Look at New Research and Ideas, May 30
Despite recent advances in our understanding of how locations impact the creation and appropriation of value by firms, the speed of these changes has often surpassed the speed of research on the connections... View Details
Keywords: Sean Silverthorne
- 15 Oct 2001
- Research & Ideas
What You Don’t Know About Making Decisions
stages and managers feel the pressure of deadlines and the rush to close, they often compromise or adjust the criteria they originally created for judging the appropriateness of the deal. Dissent and Debate. David Hume, the great Scottish... View Details
Keywords: by David A. Garvin & Michael A. Roberto
- 26 Oct 2010
- First Look
First Look: October 26, 2010
sequencing, and coalition building certainly find application in multi-deal situations. Yet beyond such concepts, negotiation analysts can find special value in thinking in terms of campaigns, with multiple interdependent fronts, that... View Details
Keywords: Sean Silverthorne
- 25 Aug 2003
- Research & Ideas
Why IT Does Matter
economics of conducting business will likewise continue to improve—providing opportunities for businesses to expand the customer value proposition by providing more intangible information-based services. For example, the automobile View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
- 18 Aug 2003
- Research & Ideas
How New Managers Become Great Managers
The more revolutionary—as opposed to evolutionary—the change, the more powerful the leadership learning opportunities. Getting Off To The Right Start Managers must be aware of their strengths, limitations, motives, and values in order to... View Details
Keywords: by Linda Hill
- 01 May 2020
- What Do You Think?
Does Remote Work Mix with Organizational Culture?
appropriate for certain types of jobs. As she puts it, “working remotely and workflow is better in some departments as they do not have to deal with the somewhat unhealthy political environment at work. In other departments like sales and... View Details
Keywords: by James Heskett
- 16 Dec 2014
- First Look
First Look: December 16
may target the most successful complementors so as to appropriate value from their innovations, or they may target poor performing complementors to improve the platforms' overall quality. Using data from... View Details
Keywords: Sean Silverthorne
- 28 Apr 2003
- Research & Ideas
Supply Chain Risk: Deal With It
Harvard Business School The potential frequency of any hazard raises what Holmes calls "the risk manager's dilemma": "Frequency is never unarguable. You can't guarantee we'll have an earthquake, so what do you do about it?" The View Details
Keywords: by David Stauffer
- 10 Oct 2011
- Research & Ideas
Retailing Revolution: Category Killers on the Brink
consider but the appropriateness of each again depends on the type of product category, the technological savvy of the clientele, and the nature of the customer experience currently offered in the store. In some cases, a retailer may need... View Details
- 16 Aug 2004
- Research & Ideas
Luxury Isn’t What It Used to Be
even more vigorously to assert who they are socially, psychically, and culturally," remarks Koehn. "As a value proposition, luxury goods are very sensitive to timing and ego." Adaptation, however, is a risky business.... View Details