Publications

15 Jun 2021
News

HBS Addresses Racial Equity

May 1987 (Revised December 1987)
Case

Caruso's Pizza (Condensed)

Caruso's Pizza is a small, entrepreneurial restaurant chain. The case considers expansion of an experimental pizza delivery system ("express delivery") that involves a major process innovation--producing pizzas to inventory rather than to order. The system promises... View Details

Keywords: Entrepreneurship; Business Processes; Innovation and Invention; Food and Beverage Industry

2007
Book

America the Principled: 6 Opportunities for Becoming a Can-Do Nation Once Again

By: Rosabeth M. Kanter

This book draws on the author's multiple research projects and field observations to analyze problems facing the United States in recent years and to create an agenda for renewing American strengths through returning to core American principles—but in new ways suitable... View Details

Keywords: Values and Beliefs; Policy; Leadership; Civil Society or Community; Cooperation; United States

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21 Feb 2023
Research & Ideas

What's Missing from the Racial Equity Dialogue?

the lives of White people worse. Often, research on racial discrimination and inequality is framed in a way that considers how it impacts those harmed most. But, in my own research, I often ask how racism harms those at the bottom of the... View Details

Keywords: by Danielle Kost

31 Jan 2023
Op-Ed

Can Insurance Technology Solve the Uninsured Driver Problem?

Unit at Harvard Business School. He studies the causes of financial distress among American households and how technology, private markets, and public policy can reduce those risks. You Might Also Like: Why Cutting Jobless Aid Isn't the... View Details

Keywords: by Ray Kluender; Insurance

2021
Working Paper

Getting Schooled: The Role of Universities in Attracting Immigrant Entrepreneurs

By: Natee Amornsiripanitch, Paul A. Gompers, George Hu and Kaushik Vasudevan

Immigrant founders of venture capital-backed companies have been critical to the entrepreneurial ecosystem. We document the channels through which immigrant founders find their way to the United States and how those channels have changed over time. Immigrants have been... View Details

Keywords: Immigrants; Entrepreneurial Ecosystem; Higher Education; Immigration; Entrepreneurship

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Read Now

18 Mar 2019
Research & Ideas

Stuck in Commuter Hell? You Can Still Be Productive

Workers commute an average 38 minutes each way between home and work—a trip that can feel like a dreadful chore before the workday even begins. In fact, long commutes lower job satisfaction and increase employee turnover. Now, recent... View Details

Keywords: by Dina Gerdeman

Ana Antolin

Ana Antolin is a doctoral candidate in the Strategy unit at Harvard Business School. She received her B.S. in Quantitative Economics and International Relations from Tufts University. Prior to joining Harvard, she worked as a full-time research assistant in... View Details

November 1995 (Revised January 1998)
Case

Transformation of Pratt & Whitney North Haven (B)

By: H. Kent Bowen, Linda A. Hill, Andrew P. Burtis, Sylvie Ryckebusch and John Schiavone

As part of the restructuring effort underway at the Pratt & Whitney North Haven plant, Ed Northern and a group of Japanese consultants are transforming the manufacturing process from a batch process to a single-piece flow, and are organizing the machines and workers in... View Details

Keywords: Restructuring; Business Processes; Production; Machinery and Machining; Human Resources; Product; Connecticut

June 1991 (Revised April 1993)
Case

General Electric: Jack Welch's Second Wave (A)

By: Christopher A. Bartlett

By the mid 1980's Jack Welch had completely transformed General Electric with more than 300 divestitures and acquisitions since the beginning of the decade. Welch insisted that his business units be number one or number two in their markets, and have the strength of... View Details

Keywords: Business Conglomerates; Transformation; Employee Relationship Management; Planning; Corporate Strategy

11 Oct 2013
News

Shedding Light on the Shutdown

October 2010 (Revised May 2012)
Background Note

Reverse Engineering, Learning, and Innovation

By: Willy C. Shih

This background reading looks at reverse engineering in the context of piracy and knock-offs in emerging markets like China. It first considers legal aspects of reverse engineering in strong property rights regimes like the United States as a way of unpacking the legal... View Details

Keywords: Crime and Corruption; Learning; Engineering; Innovation and Invention; Intellectual Property; Knowledge Use and Leverage; Emerging Markets; China; United States

11 Jun 2018
Research & Ideas

Why South Korea's Samsung Built the Only Outdoor Skating Rink in Texas

legal system is predicated on a jury of our peers deciding a case based on their own independent opinions, not on their warm feelings from the advertisement they saw on their way to the courthouse. To prevent unfair persuasion, Cohen... View Details

Keywords: by Michael Blanding; Legal Services

30 Aug 2021
News

How to Buy A Little Happiness, No Matter How Much Money You Have

22 Oct 2007
Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

Wipro Technologies, an Indian outsource provider of software services, launches its own lean initiative. "In terms of operations and improvements, the service industries in general are a long way behind manufacturing," Upton... View Details

Keywords: by Julia Hanna; Computer

April 2017 (Revised March 2024)
Case

Making Target the Target: Boycotts and Corporate Political Activity

By: Nien-hê Hsieh and Victor Wu

Through the challenges facing Target, the case examines ways in which corporations can become involved in political and legislative debates and processes, ranging from campaign contributions to lobbying to political activism. In 2016, Target CEO Brian Cornell must... View Details

15 Jun 2007
Research & Ideas

Remembering Alfred Chandler

writing history without an explicit conceptual framework," begins one review. On several occasions I took historians, visiting the United States from abroad, to meet Al. They were recipients of the Alfred D. Chandler Jr.... View Details

Keywords: by Sean Silverthorne

2012
Book

The Founders and Finance: How Hamilton, Gallatin, and Other Immigrants Forged a New Economy

In 1776 the United States government started out on a shoestring and quickly went bankrupt fighting its War of Independence against Britain. At the war's end, the national government owed tremendous sums to foreign creditors and its own citizens. But lacking the power... View Details

Keywords: History; Sovereign Finance; Ethnicity Characteristics; Economics; Great Britain; United States