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  • All HBS Web  (1,179)
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    • News  (402)
    • Research  (535)
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Show Results For

  • All HBS Web  (1,179)
    • People  (4)
    • News  (402)
    • Research  (535)
    • Multimedia  (4)
  • Faculty Publications  (56)
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  • 01 May 2012
  • First Look

First Look: May 1

are also more likely to find their corporate failings broadcast in the news. Companies hoping to minimize the risk of media attention to accidents need to be careful not to place their organizations at the very top or the very bottom of... View Details
Keywords: Carmen Nobel
  • 28 Nov 2018
  • HBS Case

On Target: Rethinking the Retail Website

Target was awash in customer data from these online sales, but to make sense of it, the company needed to bring in the right people. Paritosh Desai joined Target in August 2013 as vice president of business intelligence, analytics, and... View Details
Keywords: by Dina Gerdeman; Retail
  • 16 Dec 2022
  • Research & Ideas

Why Technology Alone Can't Solve AI's Bias Problem

diversifying their workforces, more firms are scrutinizing the results of conventional algorithms on recruiting websites. But do fair rankings actually weed out gender bias and allow more women to rise to the top of talent searches?... View Details
Keywords: by Michael Blanding; Technology
  • 02 Jul 2018
  • Research & Ideas

Corporate Tax Cuts Don't Increase Middle Class Incomes

savings to drive growth. What actually results, however, is something of a surprise, according to a new study. Corporate tax cuts end up widening the income gap between those at the top of the pay scale and those at the bottom, and they... View Details
Keywords: by Roberta Holland
  • 08 Oct 2013
  • First Look

First Look: October 8

opacity and agility. Clients find it very difficult to judge a firm's performance in advance, because they are usually hiring it for specialized knowledge and capability that they themselves lack. Price becomes a proxy for quality. And the View Details
Keywords: Sean Silverthorne
  • 11 Apr 2022
  • Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

Francesca Gino: We can divide leaders out there into three buckets. The first bucket is executives who say, I want to bring more diversity into the organization and think about equity and inclusion, but this is not at the top of my... View Details
Keywords: by Jen McFarland Flint
  • 12 Dec 2005
  • Research & Ideas

Using the Law to Strategic Advantage

to the CEO. In many cases, the chief legal officer should be a member of the top management team who is expected to weigh in on all issues, not just represent the legal function. Q: What managerial levels are we talking about here? A:... View Details
Keywords: by Sean Silverthorne; Legal Services
  • 01 Feb 2022
  • Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

Meanwhile, starting in 2013, Analog Devices CEO Vince Roche encouraged innovators from the top down and transformed the semiconductor giant into a designer of integrated, strategic systems—including a platform that accelerated the global... View Details
Keywords: by Lane Lambert
  • 22 Dec 2008
  • Research & Ideas

10 Reasons to Design a Better Corporate Culture

excerpt, the authors outline the top 10 lessons of the best practitioners, from ING Direct to Build-A-Bear Workshop to Harrah's Entertainment.We can learn a great deal from organizations whose strong and adaptive ownership cultures give... View Details
Keywords: by James L. Heskett, W. Earl Sasser & Joe Wheeler
  • 25 May 2011
  • HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

Ton says the key is making the right operating decisions. "You can invest in your people and offer low prices," she says. "And guess what? You'll have a service advantage too." For QuikTrip, that advantage is evident... View Details
Keywords: by Julia Hanna; Retail
  • 08 Mar 2019
  • Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

consensus in a multiparty deal makes you hostage to the most extreme or reluctant party." This surprisingly common result is why an “A” is often appended to DAD: “DADA” means Decide-Announce-Defend-Abandon. An apparently irresistible deal blessed by the View Details
Keywords: by James K. Sebenius; Real Estate; Construction
  • 19 Jan 2015
  • Research & Ideas

Is Wikipedia More Biased Than Encyclopædia Britannica?

theory, Zhu and Greenstein took a database of terms developed by University of Chicago economists Matthew Gentzkow and Jesse Shapiro to examine newspaper bias. Gentzkow and Shapiro studied speeches in the 2005 Congressional Record to scientifically identify the View Details
Keywords: by Michael Blanding; Publishing
  • 20 Oct 2008
  • Research & Ideas

The Seven Things That Surprise New CEOs

incentives are disproportionately tied to stock price. Surprise Seven: You Are Still Only Human Warning signs: You give interviews about you rather than about the company. Your lifestyle is more lavish or privileged than that of other top... View Details
Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

Since March, Harvard Business School Working Knowledge has posted more than 80 stories and research papers on the topic of COVID-19, most targeted at managers and the new challenges they face. That's a lot of information to digest. To that end, we went tip hunting to... View Details
Keywords: by Sean Silverthorne
  • 03 Oct 2005
  • Research & Ideas

The Truck Driver Who Reinvented Shipping

was based in Alabama and had shipping and docking rights in prime eastern port cities. Buying Pan-Atlantic for $7 million, McLean noted that the acquisition would "permit us to proceed immediately with plans for construction of... View Details
Keywords: by Anthony J. Mayo & Nitin Nohria; Manufacturing; Transportation; Aerospace
  • 18 Jan 2016
  • Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

replacing one toxic worker, which is almost double the figure a company gains from hiring a “superstar.” A superstar in the top 1 percent of performers adds $5,303 in increased performance to a company’s profit, Minor’s paper Toxic... View Details
Keywords: by Roberta Holland
  • 17 Jun 2011
  • HBS Case

KFC’s Explosive Growth in China

to take the best ideas from the US fast-food model and adapt them to serve the needs of the Chinese consumer." Initially this involved hiring the right people. For Su this meant Chinese managers who read and spoke the language, who... View Details
Keywords: by Maggie Starvish; Food & Beverage
  • 03 May 2023
  • Research & Ideas

Why Confronting Racism in AI 'Creates a Better Future for All of Us'

starts to look more like the past if I make automatic decisions that are all based on inferences of the past. For consumers and the world, we have this opportunity right now to avoid using data from the past. We can create systems, so the... View Details
Keywords: by Barbara DeLollis
  • 31 Aug 2021
  • Book

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

authors say. The book explains how power can be shared more evenly among citizens, employees, top executives, and shareholders for the betterment of individuals, organizations, and institutions around the world. "The motive for the book... View Details
Keywords: by Jay Fitzgerald
  • 15 Apr 2015
  • Research & Ideas

Why Americans Voted for an Income Tax

if people do well, it is only right that they should help to pay for the setup that made their success possible. More to FDR's point, people who do better should pay for more of that setup. FDR's reasoning is far from obsolete; our... View Details
Keywords: by Matthew C. Weinzierl
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