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Show Results For

  • All HBS Web  (777)
    • People  (3)
    • News  (283)
    • Research  (259)
    • Multimedia  (38)
  • Faculty Publications  (74)
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  • 03 Feb 2003
  • Research & Ideas

Web Services

Movie buffs may recall that "plastics" was the whispered tip to Dustin Hoffman in The Graduate; if the movie were remade today, "Web services" might replace that advice. An overflow audience already seemed to know... View Details
Keywords: by Julia Hanna; Service
  • 07 Sep 2020
  • Research & Ideas

How to Help Small Businesses Survive COVID's Next Phase

number of tough moments,” says Karen G. Mills, senior fellow at Harvard Business School. “I’m quite concerned that we haven’t even seen the tip of the iceberg of business closures.” Yelp, the online review website, estimates that almost... View Details
Keywords: by Danielle Kost; Food & Beverage; Service
  • 05 Jan 2009
  • Research & Ideas

Most Popular Articles and Working Papers 2008

Balanced Scorecard Companies often manage strategy in fits and starts, with strategy execution lost along the way. A new book by Balanced Scorecard creators Robert S. Kaplan and David P. Norton aims to make strategy a continual process. 11. Seven View Details
Keywords: by Staff
  • 11 Feb 2002
  • Research & Ideas

Secrets of the Successful Businesswoman

tip about staffing. But if asked which she's proudest of, it's balance. Even if you staff the best people, said McGovern, they will leave if you don't create an environment for them to achieve balance, too. Always Dynamic Women... View Details
Keywords: by Martha Lagace
  • 04 Jun 2007
  • Research & Ideas

Is Health Care Making You Better—or Dead?

time. There's always a tipping point, and we've hit the tipping point here. I've read reviews of Michael Moore's Sicko. I haven't seen it as yet. But what strikes me is that his diagnosis and my diagnosis... View Details
Keywords: by Sean Silverthorne; Health
  • 29 Jan 2019
  • Research & Ideas

'Green Bonds' May Be Our Best Bet for Environmental Damage Control

ownership in a small group of investors—reflecting the smaller subset of investors who place value on environmental benefits, such as funds that have some green or social investing orientation. While the difference in return is admittedly small, it could be a factor in... View Details
Keywords: by Michael Blanding; Energy; Utilities; Construction; Green Technology; Public Administration
  • 24 Sep 2014
  • Op-Ed

The Climate Needs Aggressive CEO Leadership

power newly entrusted in corporations to address one of the greatest societal challenges of our time. As Americans march in the streets before the UN Conference, and as the global climate approaches tipping points beyond which lies... View Details
Keywords: by Michael Toffel & Auden Schendler; Energy; Utilities
  • 01 Mar 2018
  • What Do You Think?

Two Decades Later, is the 'New Economy' Finally Here?

reliance on non-renewable or non-recyclable resources a sustainable economy will not emerge until graduate schools research and teach how to identify and manage the existential risks referred to above.” Nick C teed up the appropriate question for us when he said, “Not... View Details
Keywords: by James Heskett
  • 17 Dec 2001
  • Research & Ideas

Enterprising Women

by a male member of the board," Fisher added. It's only a matter of time, the panelists agreed, before women will become less of a rarity in the boardroom. "I think there's been a tipping point for women over the past several... View Details
Keywords: by Julia Hanna
  • 10 Aug 2016
  • Research & Ideas

Prospective Students Steer Clear of Schools Rocked by Scandal

officials may be surprised at how much weight students place on these scandals when they decide where to apply. It’s a sign that a single piece of information—however relatively insignificant it may seem in terms of the overall attractiveness of a school—can View Details
Keywords: by Dina Gerdeman; Education
  • 24 Aug 2016
  • Research & Ideas

Behavioral Economists Can Make You a Healthier Consumer and Smarter Marketer

behavioral science, specifically, behavioral economics, tries to understand consumers as they actually behave and promote changes in their decision making around those biases. Harvard Business School Associate Professor Leslie John explains principles behind behavioral... View Details
Keywords: by Amelia Kunhardt
  • 30 Jan 2017
  • Research & Ideas

Vanguard, Trian And The Problem With 'Passive' Index Funds

investors in DuPont—Vanguard, BlackRock, and State Street—to support its management reform package. All three funds refused to go along, although the assent of just one of them would have tipped the balance in favor of Trian’s plan. As... View Details
Keywords: by Michael Blanding; Financial Services
  • 19 Dec 2014
  • Research & Ideas

China’s Complicated Relationship With Mother Nature

growth, and that's why the government has been so successful at doing much of what it wants with the landscape of China to date," Kirby explained. "But I think between man-made pollution and the degradation of the natural environment, we've reached a View Details
Keywords: Re: William C. Kirby; Manufacturing
  • 01 Oct 2020
  • What Do You Think?

Are CEOs the Wrong Leaders for Stakeholder Capitalism?

and communities as well as shareholders. Some saw it as a tipping point for corporate governance. Others saw it as a public relations move. Lest proponents of stakeholder capitalism celebrate too soon, a new study of recent corporate... View Details
Keywords: by James Heskett
  • 05 Oct 2016
  • What Do You Think?

Can the US Economy Regain the Growth and Prosperity of the Past?

very proficient in mobilizing capital to stoke innovation and create new industries for sustained growth. It should focus on immense global market opportunities ” Tip Parker suggested what those new global market opportunities might look... View Details
Keywords: by James Heskett
  • 23 Mar 2021
  • Book

Succeeding in the New Work-from-Anywhere World

could you send an email? Rather than select in an ad-hoc way, we need to choose the tool that facilitates work. Blanding: You also talk about strategies for working with global teams. What are your top tips for collaborating across... View Details
Keywords: by Michael Blanding
  • 16 Aug 2017
  • Research & Ideas

Researchers Use Google Street View to See the Future of Cities

urban change: the tipping theory and the invasion theory. The tipping theory suggests that neighborhoods that are in good shape will continue to improve at a faster rate. The researchers found that to be... View Details
Keywords: by Michael Blanding; Real Estate
  • 24 Jul 2012
  • First Look

First Look: July 24

cross-national data for 32 countries, and controlling for per capita GDP, income inequality, and other factors. Countries that had higher rates of tipping behavior tended to have higher rates of corruption. We suggest that this surprising... View Details
Keywords: Sean Silverthorne
  • 29 Apr 2008
  • First Look

First Look: April 29, 2008

respect and understanding. The result? A healthy, productive bond that enables you both to excel. Gabarro and Kotter provide valuable guidelines for building this essential relationship—including strategies for determining how your boss prefers to process information... View Details
Keywords: Martha Lagace
  • 05 Apr 2017
  • Research & Ideas

For Women Especially, It Pays to Know What Car Repairs Should Cost

Toyota Camry. To help answer the question of whether consumer knowledge would influence the prices quoted, callers used three prepared scripts to tip off shop reps about their price knowledge: informed (knows the market price for a repair... View Details
Keywords: by Wendy Guild Swearingen; Auto; Service
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