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Show Results For
- All HBS Web
(392)
- News (54)
- Research (290)
- Events (1)
- Multimedia (2)
- Faculty Publications (51)
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- 30 May 2017
- First Look
First Look at New Research and Ideas, May 30
ignoring—advice from others. Across six studies, we find that advisors interpersonally penalize those who ignore their advice. This effect stems from both harsher perceptions of the advice seeker as well as a decrease in advisors’ sense... View Details
Keywords: Sean Silverthorne
- 20 Aug 2012
- Research & Ideas
The Acquirers
Management Unit, said his research with Marc Martos-Vila (UCLA Anderson School of Management), and Jarrad Harford (University of Washington) revealed unexpected theories about when and why companies merge or acquire other firms—and how View Details
- 23 Nov 2010
- First Look
First Look: November 23
Abstract Because the market for online advertising is both new and fast-changing, participants experiment with all manner of variations. Should an advertiser's payment reflect the number of times an ad was shown, the number of View Details
Keywords: Sean Silverthorne
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
delivery had almost entirely been overlooked. Before being able to generate revenue through the call center, institutions have to fully understand and be able to implement superior customer service." "Each service interaction forms the basis of a consumer's... View Details
- 25 Oct 2004
- Research & Ideas
Planning for Surprises
say. Here's the good news: There are reasons why leaders fail to prevent predictable surprises and there are ways to identify trouble while there is still time to stop it. As authors of a new book from Harvard Business School Press,... View Details
Keywords: by Martha Lagace
- 17 Feb 2021
- Research & Ideas
Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring
or any other competitive or aggressive physical activity. This aligns with the fact that half of the sample considered daily meditation or prayer a crucial grounding element of their self-care. Connecting socially, safely. Nearly all CEOs mentioned that spending View Details
- 02 Nov 2010
- First Look
First Look: November 2, 2010
http://intranet.hbs.edu/dept/drfd/new_publications/papers/amabile/Challenges_of_Person-Centric%20Work_Psych_Amabile.pdf Perceiving Freedom Givers: Effects of Granting Decision Latitude on Personality and Leadership Perceptions Authors:Roy... View Details
Keywords: Sean Silverthorne
- 18 Nov 2010
- Research & Ideas
GM’s IPO: Back to the Future
On a journey that began 17 months ago, General Motors entered and emerged from bankruptcy to become a private company with Uncle Sam as its largest shareholder. The company reaches another milestone today by offering an initial public offering, the first View Details
- 20 Jul 2016
- Research & Ideas
Airplane Design Brings Out the Class Warfare in Us All
different sections for the duration of a flight. The chances passengers will become unruly were 3.84 times higher when they experienced “physical inequality” by the mere presence of a first-class cabin compared with planes that didn’t... View Details
- 11 Dec 2006
- Research & Ideas
Fixing Price Tag Confusion
data on when such exploded prices work best. We asked Wathieu to discuss his research. Sean Silverthorne: As you note in the paper, a number of recent studies have concluded that the way price information is presented (price framing) often influences View Details
- 28 May 2013
- First Look
First Look: May 28
change the structure, processes, and behavior of an organization while at the same time developing commitment that ensures execution. SFP is also a research method. By applying SFP iteratively to new and challenging situations,... View Details
Keywords: Sean Silverthorne
- 05 Apr 2010
- Research & Ideas
HBS Cases: iPads, Kindles, and the Close of a Chapter in Book Publishing
media products, there's the perception that all things digital should be less expensive, or free. So I think this most recent skirmish has resulted in a truce at most." "The odd thing is that no one is really focusing on the... View Details
- 12 Feb 2001
- Research & Ideas
Creating Value Across Borders
countries, it's a much different story. But I feel the tolerance is increasing more rapidly than a lot of people think. In tandem, the perception of entrepreneurship has also grown more positive. The fourth difference is the stigma of... View Details
Keywords: by Staff
- 14 Sep 2009
- Research & Ideas
Understanding Users of Social Networks
If the ongoing social networking revolution has you scratching your head and asking, "Why do people spend time on this?" and "How can my company benefit from the social network revolution?" you've got a lot in common... View Details
- 02 Jul 2014
- What Do You Think?
Are Today’s Business Heroes Challenging Our Ideas About Leadership?
to be inconsistent, if not contradictory. "In the ultimate analysis, however everything boils down to perception of the team members or subordinates or followers of the leader concerned." The importance of maintaining an open... View Details
Keywords: by James Heskett
- 16 Aug 2024
- In Practice
Election 2024: What's at Stake for Business and the Workplace?
undergird democracy There are several things businesses can do to strengthen democracy. Here are four of them. Encourage voter participation by providing employees with paid time off to vote, thereby addressing the barrier created by... View Details
Keywords: by Rachel Layne
- 05 Sep 2007
- First Look
First Look: September 5, 2007
Download the paper: http://www.hbs.edu/research/pdf/08-006.pdf Why We Aren't as Ethical as We Think We Are: A Temporal Explanation Authors:Ann E. Tenbrunsel, Kristina A. Diekmann, Kimberly A. Wade-Benzoni, and Max H. Bazerman Abstract This paper explores the biased... View Details
Keywords: Martha Lagace
- 17 Jan 2017
- First Look
First Look at New Research: January 17
Globalization and Business Applications Globalization in Historical Perspective By: Ghemawat, Pankaj, and Geoffrey Jones Abstract—This chapter explores the role that firms have played over time in promoting international trade and... View Details
Keywords: Sean Silverthorne
- 05 Apr 2011
- First Look
First Look: April 5
those that return instantaneous results—even when those results are identical. In five experiments that simulate service experiences in the domains of online travel and online dating, we demonstrate the impact of the labor illusion on service value perceptions,... View Details
Keywords: Sean Silverthorne
- 10 Jul 2000
- Research & Ideas
Cable TV: From Community Antennas to Wired Cities
Journal. Most of the thirteen agent-led diversified firms had widely dispersed equity ownership; however, in a few companies, like Times Mirror and King Broadcasting, members of firms' founding families owned the majority of shares. Among... View Details