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Publications

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  • 2011
  • Book

The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work

By: Teresa M. Amabile and Steve J. Kramer
The most effective managers have the ability to build a cadre of employees who have great inner work lives-consistently positive emotions; strong motivation; and favorable perceptions of the organization, their work, and their colleagues. The worst managers undermine... View Details
Keywords: Creativity; Interpersonal Communication; Employee Relationship Management; Leadership; Performance Effectiveness; Emotions; Motivation and Incentives; Groups and Teams; Collaborative Innovation and Invention; Innovation Leadership; Working Conditions; Management Practices and Processes; Management Skills; Mission and Purpose; Organizational Culture; Performance Productivity; Attitudes; Behavior; Happiness; Perception; Trust; Time Management; Resource Allocation; Business or Company Management; Goals and Objectives; Managerial Roles
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  • 04 Sep 2013
  • What Do You Think?

How Relevant is Long-Range Strategic Planning?

conclusions resulting from a reading of responses to this month's column. In defense of strategic planning, Greg Martin said, "Same story, different day: in times of change it is practically irresistible to not throw the baby out... View Details
Keywords: by James Heskett
  • Web

Finance - Faculty & Research

demand about as much as one's own recent payout experience. Third, the spillover effect decays as time passes while the effect of one's own experience does not. We discuss implications of this analysis for commercial sustainability of... View Details
  • 15 Nov 2016
  • First Look

November 15, 2016

coverage with minimal overlap, determines the role and scope of each brand in the portfolio, and designs a strategic, logical, and efficient brand architecture that knits the brands together into an interdependent system. Done well, it informs the View Details
Keywords: Sean Silverthorne
  • 07 Apr 2021
  • Research & Ideas

How Teams Work: Lessons from the Pandemic

interactions they needed to succeed. When managers understand the building blocks for team work, they can allocate time better and select the right communication tools, whether teams are dispersed or... View Details
Keywords: by Kristen Senz
  • Web

Business & Environment - Faculty & Research

strategy, leadership, and financial performance. In fact, he was calling for fundamental change: replacing the CEO, CFO, and board chair; changing the firm’s capital allocation strategy; and focusing more attention on customers and... View Details
  • 11 Sep 2012
  • First Look

First Look: September 11

Churchill and Judah Folkman-and telling the stories of how they came to power and how they made the most important decisions of their lives, Indispensable reveals how, when, and where a single individual in the right place at the right View Details
Keywords: Sean Silverthorne
  • Web

Leadership - Faculty & Research

organizations that can innovate time and again to address the challenges we face as a global community. Article Professionalism, Fiduciary Duty, and Health-Related Business Leadership By: Joshua D. Margolis Expanding fiduciary duty to... View Details
  • 22 May 2007
  • First Look

First Look: May 22, 2007

Southeastern Pennsylvania University Hospital. He must balance his time taking care of patients, running a practice, managing up, down, and laterally, managing stars with little formal authority, allocating... View Details
Keywords: Martha Lagace
  • 06 Nov 2012
  • First Look

First Look: November 6

companies can set the right incentives and time horizons for investments and create a robust innovation infrastructure in the process. Buy the book: View Details
Keywords: Sean Silverthorne
  • Web

Business History - Faculty & Research

production technology who used attorneys in connection with his patenting work at a time when Japan was still in the process of formally institutionalizing its patent attorney system. In accordance with Lamoreaux and Sokoloff's... View Details
  • Research Summary

Overview

Having grown up in a developing country, Professor Sikochi’s research focus is driven by a desire to understand how capital flows to firms and entrepreneurs with the ultimate goal to help build capital markets in the developing economies. To this end, he conducts... View Details

  • Web

Topics - HBS Working Knowledge

Processes (31) Management Skills (20) Management Style (16) Management Succession (5) Management Systems (4) Management Teams (52) Management (353) Managerial Roles (6) Market Design (7) Market Entry and Exit (6) Market Participation (1) Market Platforms (23) Market... View Details
  • 24 Jan 2005
  • Research & Ideas

Rethinking Activity-Based Costing

analysis for a customer service department for its first fiscal quarter. The percentage of time spent on activities is determined from employee surveys. Once activity quantities are known or forecast, cost-driver rates are used to View Details
Keywords: by Robert S. Kaplan & Steven R. Anderson
  • 23 Aug 2021
  • Research & Ideas

Why White-Collar Crime Spiked in America After 9/11

cutbacks Previous studies have delved into the fact that the threat of prison time and fines can deter white-collar criminals from committing crimes that can greatly harm corporations, investors, and consumers alike, not to mention... View Details
Keywords: by Jay Fitzgerald
  • 08 Aug 2005
  • Research & Ideas

Decision Rights: Who Gives the Green Light?

"Because they lacked sufficient information," he says, "these managers were making highly disruptive decisions about work allocation and subsequently had to spend much of their time quelling... View Details
Keywords: by Peter Jacobs
  • February 2025
  • Article

Innovations in Evaluating Ambulatory Costs of Cystic Fibrosis Care: A Comparative Study Across Multidisciplinary Care Centers in Ireland and the United States

By: Emma Brady, Ryan C. Perkins, Kate Cullen, Gregory S. Sawicki, Robert S. Kaplan and Gerardine Doyle
Lead clinicians at two large pediatric cystic fibrosis (CF) centers in the United States and Ireland measured and compared their ambulatory care costs. The clinicians selected three strata of patients (0–11 months, 1–5 years, and 6–17 years of age). Process maps were... View Details
Keywords: Health Care and Treatment; Cost; Service Delivery; Resource Allocation; Health Industry
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  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

enforcement agency. Its official fact sheet read, “The primary function of the FBI is law enforcement.” Today, the fact sheet reads “national security.” LESSONS ABOUT THE INTERPLAY OF DESIGN AND IDENTITY IN TIMES OF RADICAL CHANGE At each... View Details
Keywords: by Carmen Nobel
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

[This is the sixth installment in a monthly series on management issues in the time of COVID-19.] We recently asked 600 CEOs: What is keeping you awake at night during this global pandemic? A major and multifaceted concern that emerged is... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 13 Feb 2014
  • Research & Ideas

Managing the Family Business: Leadership Roles

decades. Whether you adopt the one-leader model for your own family enterprise, as RBS has done, or whether you build a team of leaders, you still need to design, structure, and allocate all the necessary leadership roles. Why? Because... View Details
Keywords: by John A. Davis