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  • Web

Technology & Innovation - Faculty & Research

AI—In Consumer Research and Beyond." Journal of Consumer Research 51, no. 1 (June 2025): 18–31. Trade and Industrial Policy in Supply Chains: Directed Technological Change in Rare Earths By: Laura Alfaro ,... View Details
  • April 2001
  • Case

Technology Legend in China, A

Describes the sources of Legend's surge to dominance of the Chinese computer market and the subsequent split of distribution and manufacturing into Digital China and Legend Computing. View Details
Keywords: Organizational Change and Adaptation; Production; Distribution; Competitive Strategy; Computer Industry; China
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  • 19 Aug 2019
  • Blog Post

Investing in Breakthrough Technologies to Lead the Energy Transition

According to the World Economic Forum, climate change and insufficient investing are two of the top ten global challenges we currently face. Although there have been many recent technological advances in the... View Details
Keywords: Technology; Technology
  • 10 Jan 2024
  • Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

payment. But what about after taking a ride-share ride? Or after getting a haircut? Many of those establishments prompt tipping either through their online app or on a tablet at checkout. Have you been surprised by the prompt? You’re not alone. These new point-of-sale... View Details
Keywords: by Anna Lamb, Harvard Gazette
  • 02 Jan 2014
  • News

The Power to Change

But Wilcox has been at the helm of world-changing companies before. Prior to his latest venture, Transatomic Power, Wilcox (MBA 1995) was the CEO of E Ink, the company that created the display technology for the Kindle, Nook, and other... View Details
Keywords: Ralph Ranalli; Business and Environment Initiative; Scientific Research and Development Services
  • November 1997 (Revised May 2002)
  • Case

MicroAge, Inc.: Orchestrating the Information Technology Value Chain

By: Lynda M. Applegate and Kirk A. Goldman
MicroAge, Inc. started as a storefront in Tempe, AZ in 1976 selling personal computer kits to hobbyists. During their first year of operation, founders Jeff McKeever and Alan Hald sold $1.5 million worth of computer kits, priced at under $1,000 each. Twenty years... View Details
Keywords: Transformation; Growth Management; Risk Management; Product; Opportunities; Horizontal Integration; Information Infrastructure; Information Technology; Internet and the Web; Technology Industry; Arizona
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  • March 2017
  • Supplement

Donna Dubinsky, Numenta and Artificial Intelligence

By: David B. Yoffie
Donna Dubinsky, CEO of Numenta, discusses her views of the future of artificial intelligence and the strategic challenges of building a new platform. View Details
Keywords: Artificial Intelligence; Strategy; Technological Change; AI and Machine Learning; Technology Industry
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  • 22 Feb 2011
  • News

Invested in Social Change

Keywords: Animal Production and Aquaculture; Agriculture; Social Assistance; Health, Social Assistance; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 20 Aug 2020
  • Book

From the Plow to the Pill: How Technology Shapes Our Lives

For centuries, the creation of innovative technology—from steam engines and automobiles to computers and smartphones—has dramatically changed the nature of our work. Less deeply understood has been the impact of technology on the inner currents of our personal lives,... View Details
Keywords: by Dina Gerdeman
  • December 2011 (Revised April 2012)
  • Case

Pierre Frankel in Moscow (A): Unfreezing Change

By: Rosabeth Moss Kanter and Matthew Bird
A young and upcoming French executive in a global technology company is sent to Moscow as deputy managing director to turn around the Russia subsidiary. He must report to the subsidiary's managing director (a large reason for the organization's underperformance) and to... View Details
Keywords: Organizational Change and Adaptation; Selection and Staffing; Change Management; Restructuring; Cross-Cultural and Cross-Border Issues; Moscow
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  • Blog

Tech Power at HBS: Faculty Boost Technology Ecosystem

HBS professors are widely recognized for their role as thought leaders. But recently, two of our faculty members were recognized for their role in advancing the technology sector itself: The Boston Globe included Youngme E. Moon and... View Details
  • Article

Thinking About Technology: Applying a Cognitive Lens to Technical Change

We apply a cognitive lens to understanding technology trajectories across the life cycle by developing a co-evolutionary model of technological frames and technology. Applying that model to each stage of the technology life cycle, we identify conditions under which a... View Details
Keywords: Technology; Transformation; Outcome or Result; Economics; Cognition and Thinking; Business Model; Forecasting and Prediction
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  • 19 Oct 2012
  • Research & Ideas

Digital Technology’s Profound Game Change for Marketers

technology is radically transforming the marketing function and the role of the marketing professional. The changes rippling through the marketing industry goes far beyond the simple mantra of "follow... View Details
Keywords: by Jeffrey Bussgang; Technology; Technology
  • 05 Nov 2007
  • Research & Ideas

The Changing Face of American Innovation

The contributions made by immigrant scientists and engineers for developing new U.S. technologies have been formidable—but not always well described. What we do know: While the foreign-born account for just over 10 percent of the U.S.... View Details
Keywords: by Sarah Jane Gilbert; Technology
  • 2007
  • Chapter

Process Management, Technological Innovation, and Organizational Adaptation

By: Mary Benner and M. Tushman
The promise of process management practices is that as organizations focus on variance reduction and increased process control, they will drive both speed and organizational efficiency. However, this promise also accentuates the dark side of process management. These... View Details
Keywords: Competency and Skills; Innovation and Management; Technological Innovation; Management Practices and Processes; Business Processes; Organizational Change and Adaptation; Organizational Design
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  • June 1995
  • Case

Northern Telecom and Netas (B): Transferring Technology to Central Asia

By: Rosabeth M. Kanter, Kalman D. Applbaum and Pamela A. Yatsko
In the early 1990s, the Turkish telecommunications firm, Netas, established joint ventures in Azerbaijan and Kazakhstan as miniature replications of Netas's own experience on the receiving end of technology transfer with Netas's 51% owner, Northern Telecom. This case... View Details
Keywords: Joint Ventures; Mobile and Wireless Technology; Change Management; Transition; Developing Countries and Economies; Organizational Change and Adaptation; Learning; Technology Adoption; Telecommunications Industry; Turkey; Kazakhstan; Azerbaijan
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  • December 1992
  • Article

New Information Systems Leaders: A Changing Role in a Changing World

By: L. M. Applegate and Joyce J. Elam
Keywords: Information Technology; System; Leadership; Change
Related
  • 14 Aug 2019
  • News

Fintech on Main Street: How small businesses are banking on new technology

  • Research Summary

Senior Teams, Strategic Innovation, and Change

By: Michael L. Tushman
This research stream explores the relations... View Details
  • 01 Feb 1997
  • News

HBS Introduces Global Networking through Technology

alumni all over the world to contact each other via e-mail and to find the latest HBS news, publications, faculty research, and alumni offerings listed on the School's area on the World Wide Web. "This is the latest development in the ongoing View Details