Team Information-processesing Failures - Publications - Faculty & Research

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Courses by Faculty Unit - Course Catalog

Technologies that Will Change the World Shikhar Ghosh Spring 2026 Q3Q4 3.0 Avoiding Startup Failure DJ DiDonna Spring 2026 Q3Q4 3.0 B2B Sales and Distribution (also listed under Marketing) Lou Shipley Spring 2026 Q3 1.5 Business at the... View Details

28 Apr 2003
Research & Ideas

Supply Chain Risk: Deal With It

strategic marketing for Memphis-based FedEx, attributes these failures not to the technology per se, but to a "lack of recognition of the degree to which [IT implementation] requires process change, cultural change, and brute-force... View Details

Keywords: by David Stauffer

01 Jan 2002
News

Egon P.S. Zehnder (MBA '56)

us to hire consultants who have little interest in self-aggrandizement," he wrote last year in the Harvard Business Review. "We must hire people who are team players, who get more pleasure from the group's success than their own... View Details

06 Aug 2012
Research & Ideas

Strategic Intelligence: Adapt or Die

corporate strategy, Wells has learned that the seeds of failure are often planted years before they sprout, and only by overcoming complacency and constantly adapting to the changing competitive environment can companies prosper in the... View Details

Keywords: by Michael Blanding

09 Aug 2021
Research & Ideas

OneTen: Creating a New Pathway for Black Talent

students and preparing them for dead-end, less desirable jobs. Pursuing them amounts to personal or familial failure for some people. That said, there are some interesting efforts to elevate vocational education at the local and state... View Details

Keywords: by Rawi E. Abdelal, Katherine Connolly Baden, and Boris Groysberg

10 Jul 2007
What Do You Think?

How Much of Leadership Is About Control, Delegation, or Theater?

excites, and pushes the team or, you could say, choreographs an output that (moves) the company towards the vision." The mix of control, delegation, and theater employed by successful leaders depends on the timing and circumstances... View Details

Keywords: by Jim Heskett

04 Apr 2012
Research & Ideas

When Founders Recruit Friends and Family as Investors

chance to thrive. Drawing on more than a decade of researching smashing successes and painful failures alike, Wasserman walks readers through the dilemmas that plague and challenge most new entrepreneurs, starting with pre-founding career... View Details

Keywords: by Noam Wasserman

27 Oct 2002
Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

To other functional departments such as finance and operations, the sales and marketing functions look alike. After all, they are both "outward looking," focused on the customer and the market. But, creating a strong marketing and sales View Details

Keywords: by Benson Shapiro

13 Oct 2009
Research & Ideas

7 Lessons for Navigating the Storm

strikes. It's as if doing so is tantamount to admitting failure as a leader. This tension is not necessarily surprising. Fortune 500 CEOs are some of the most driven, results-oriented people on the planet. Because their jobs compel them... View Details

Keywords: by Martha Lagace

13 Apr 2009
Research & Ideas

Kind of Blue: Pushing Boundaries with Miles Davis

to nurture talent is legendary. Just about anybody who is anybody in jazz can trace some lineage back to "Miles University." Finally, the process that led to Kind of Blue is an example of pushing boundaries and taking experimentation right up to the edge of... View Details

Keywords: by Martha Lagace; Music

08 Sep 2008
HBS Case

The Value of Environmental Activists

There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details

Keywords: by Sarah Jane Gilbert; Energy; Utilities

22 Jul 2019
Book

How to Be a Digital Platform Leader

research, you identified 209 platform failures between 1995 and 2015 and about 45 successful firms for the same period. What are drivers of success? Yoffie: The most important driver of success is network effects. Network effects create... View Details

Keywords: by Martha Lagace

19 Sep 2016
Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

declaring they have told the truth. In 2014, the White House assembled a cross-agency group called the Social and Behavioral Sciences Team, tasked with improving the efficacy of federal programs by leveraging the findings of behavioral science. The aforementioned study... View Details

Keywords: by Carmen Nobel; Education

Web

2024 Reunion Presentations - Alumni

where everyone can thrive Communicate powerfully as a leader Go fast by empowering your team Can Consumers, Big Tech, and Retailers Fix Health Care? Professor Robert Huckman (PHDBE 2001) No additional materials available + More Info –... View Details

01 Jun 2016
News

Escape from Alcatraz

Illustration by Noah MacMillan Illustration by Noah MacMillan The first challenge of Boda Borg is describing it. The Swedish company—headed by president and CEO David Spigner (MBA 1987) and imported to the United States by Chad Ellis (MBA 1998)—offers indoor... View Details

Keywords: April White

December 1989
Supplement

People Express Decline: Interview with Don Burr, Video

By: Michael Beer

Presents an interview with Don Burr, CEO, as he reviews his account of how and why People Express failed as a corporation and was ultimately sold to Continental Airlines. View Details

Keywords: Management Teams; Failure; Business Exit or Shutdown; Air Transportation Industry

Citation

Purchase

02 Dec 2010
News

Ten Rules for Entrepreneurs

teams with a history of working well together. Teams of two or three cofounders who complement and respect each other generally result in greater success than companies founded by individuals or those with... View Details

Keywords: Roger Thompson; Management; Management, Scientific, and Technical Consulting Services; Professional Services

01 Dec 2003
News

Hoop Dreams

Boston entrepreneur Steve Belkin (MBA 1971) first tried to buy an NBA team — the Boston Celtics — twenty years ago. That attempt ended in failure for the founder and chairman of Trans National Group, a... View Details

Keywords: Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

06 Sep 2011
Research & Ideas

The Power of Leadership Groups for Staying on Track

collaboration rather than command and control as their basis for interaction.. “Over the long term, organizations filled with empowered employees who collaborate to serve customers will consistently outperform hierarchical organizations” The leadership View Details

Keywords: by Bill George