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- Faculty Publications (24)
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- All HBS Web (392)
- Faculty Publications (24)
- 22 Feb 2000
- Research & Ideas
The Mind of the Market: Extending the Frontiers of Marketing Thought
"What is the nature of loyalty?" HBS Professor Gerald Zaltman asks. But it's not brand loyalty he's concerned with: rather, it's loyalty in its most fundamental sense. "What is the anatomy of loyalty?" he continues. "What is the meaning... View Details
Keywords: by Martha Lagace
- 26 Sep 2024
- HBS Case
If a Car Can Drive Itself, Can It Make Life-or-Death Decisions?
What would Aristotle think about self-driving cars? As the abilities of artificial intelligence systems to automate complex tasks accelerate, warnings about the dangers of outsourcing life-and-death decisions to machines are pumping the... View Details
- 03 Nov 2003
- What Do You Think?
Can Investors Have Too Much Accounting Transparency?
auditing and particularly large amounts of consulting services from the same supplier. And now, by means of Section 404, it will: (1 require senior executives to certify that their companies have financial controls that work, and (2 give... View Details
Keywords: by James Heskett
- 30 May 2005
- Research & Ideas
Germany’s Pioneering Corporate Managers
Jack." German entrepreneurs were autocratic and paternalist, but it is by no means clear that they had a particular lock on this sort of behavior. How many American CEOs would like to have labor representatives on their boards? We... View Details
Keywords: by Sean Silverthorne
- 21 Feb 2007
- Op-Ed
What a U.N. Partnership with Big Business Could Accomplish
with nongovernmental organizations and the United Nations. This development corporation would be nonprofit, but its task would be to identify and design profitable projects in poor countries in which teams of multinationals would... View Details
Keywords: by George C. Lodge & Craig Wilson
- 03 Feb 2020
- What Do You Think?
Can an Organization Have Too Much 'Rebel Talent'?
while hiring and assigning conventional managers to deal with more familiar and common tasks and goals.” “The right question is therefore not the amount of ‘rebel talent’ but how to focus it on the right causes.” Grace was more cautious.... View Details
Keywords: by James Heskett
- 04 Jul 2005
- Research & Ideas
Should You Outsource Your Marketing?
more common, because companies can no longer rely on mass marketing to reach prospective customers. Communication tasks have become much more complicated, and therefore more dependent on computer-aided analysis. Q: What marketing... View Details
Keywords: by Poping Lin
- 01 Oct 1997
- News
Meeting the Challenges of Third-World Development
improve the economic and social well-being of low-income people by helping them create sustainable businesses. The diverse microenterprises she worked with included oil seed extraction, a sewing school, farming activities, dairy cooperatives, and informal credit... View Details
- 01 Nov 2010
- Research & Ideas
How IT Shapes Top-Down and Bottom-Up Decision Making
decision-making toward the bottom of the corporate ladder. Communication systems, such as e-mail and instant messaging applications, will push the decision-making process toward the top. And that means developing an IT strategy isn't all... View Details
Keywords: by Carmen Nobel
- 30 Mar 2009
- Research & Ideas
Professional Networks in China and America
term for these relationships: guanxi. Guanxi literally means connections or relations, but also refers to the socio-emotional bond that ties people who do business together. Guanxi networks tend to have significant overlap between... View Details
Keywords: by Sean Silverthorne
- 01 Oct 1997
- News
Antitrust in Historical Perspective
questions. Yet, the conceptions of business that each question implies can be (and historically have tended to be) mutually exclusive. Everybody wants goods and services made available at low prices. But achieving that goal often means... View Details
Keywords: Thomas K. McCraw and Richard S. Tedlow
- 16 Nov 2020
- Research & Ideas
Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.
who don’t agree with them to avoid being demonized themselves. Getty The task of a new leader is to shift the cycle from losers’ dysfunctions to the unified team that is able to win. It’s time for a turnaround! Divided constituencies must... View Details
Keywords: by Sean Silverthorne
- 06 May 2022
- Blog Post
Career Advice: Starting a Sustainable Startup
entrepreneurship out of HBS means passing up on some amazing other opportunities, so I wanted to talk to people older and wiser than me to make sure I was deliberate in making that decision. Many of them had to face the same choice coming... View Details
- 05 Jan 2022
- News
Untapped Potential
you have people in Park Slope, Brooklyn, walking through water up to their knees, people notice.” Burnt Island Ventures has a broad vision that is committed to finding and implementing solutions to everyday water concerns around the world. In some countries, that... View Details
- 13 Sep 2004
- Research & Ideas
Cash and the Woman-Owned Business
Building sufficient cash reserves to launch a business and managing subsequent fundraising are challenges for every entrepreneur, but they are particularly daunting tasks for women. Women often come up short of cash at start-up and, when... View Details
- 21 Jan 2013
- Research & Ideas
Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill
how you incentivize, can increase or deplete the amount of altruistic capital." Ashraf's interest in international field research sprouted from the realization that the people tasked with solving global problems aren't always in touch... View Details
Keywords: by Carmen Nobel
- 13 Dec 2010
- Research & Ideas
Managing the Support Staff Identity Crisis
makers, naysayers, and innovation blockers. Rather than try to contribute ideas, these employees create rules, regulations, and spreadsheets that enable them to prove that they play a role in the company's bottom line. But too often this basically View Details
Keywords: by Carmen Nobel
- Profile
Marcela Sapone
and Rosanna Warren, the successful launch of Alfred was confirmation that ideas, like words, could be transformed into meaningful outcomes. “Being a founder and being a poet are similar,” Sapone said. “With poetry, you are distilling View Details
- 09 Mar 2003
- Research & Ideas
Education, Technology, and Business: What’s the Catch?
was what led Ira Fishman in this direction. Fishman worked in the Clinton administration as Counsel and Director of the Task Force on Education at the Federal Communications Commission and founding CEO of the nonprofit E-Rate program that... View Details
- 04 Sep 2012
- Research & Ideas
Book Excerpt: Indispensable: When Leaders Really Matter
greatest crisis since the Revolutionary War. The Democratic Party was so bitterly divided that it had been unable to even choose a candidate at its own convention, so the man the Republicans selected would almost certainly become president and face the Herculean View Details