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  • 2010
  • Chapter

Utilizing Team Member Expertise Under Pressure

By: Heidi K. Gardner and Erin McFee
Pressure intensifies on a strategy consulting team as they deliver a critical project, and the team manager faces a dilemma about her changing role on the team. Although she had been the key decision-maker in the early weeks of the project, Julia Narino now finds that... View Details
Keywords: Experience and Expertise; Managerial Roles; Organizational Culture; Projects; Groups and Teams; Behavior; Customization and Personalization; Consulting Industry
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  • January 2024
  • Supplement

Winning Business at Russell Reynolds

By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting—and... View Details
Keywords: Restructuring; Talent and Talent Management; Compensation and Benefits; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Culture; Performance Evaluation; Motivation and Incentives; Consulting Industry
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    Krishna G. Palepu

    KRISHNA G. PALEPU is the Ross Graham Walker Professor of Business Administration, and has served previously as Senior Advisor to the President of Harvard University, and Senior Associate Dean... View Details

    Keywords: accounting industry; banking; financial services; information technology industry; pharmaceuticals; retailing

      Frank Nagle

      Frank Nagle is an assistant professor in the Strategy Unit at Harvard Business School. Professor Nagle studies how competitors can collaborate on the creation of core technologies, while still competing on the products and services built on top of them - especially... View Details

      • 08 Sep 2014
      • Research & Ideas

      The Strategic Way To Hire a Sales Team

      Too often, there's a huge gap between a company's overall business strategy and the way its salesforce operates in the field. In fact, says Frank V. Cespedes, articles and books about strategy rarely take... View Details
      Keywords: by Carmen Nobel
      • 14 Jun 2021
      • Op-Ed

      When Your Nerves Get the Best of You, Change the Narrative

      consultants in a wide range of organizations, and they had taught in executive education for years. I had neither a consulting nor a teaching background. Walking to class, knowing that more than 90... View Details
      Keywords: by Francesca Gino

        Robert S. Huckman

        Robert Huckman is the Albert J. Weatherhead III Professor of Business Administration at Harvard Business School, the Howard Cox Faculty Chair of the HBS Healthcare Initiative, and the Unit Head for View Details

        Keywords: biotechnology; health care; manufacturing; pharmaceuticals
        • 17 Jul 2018
        • First Look

        New Research and Ideas, July 17, 2018

        Spring 2018 Journal of Cold War Studies The Enemy of My Enemy: The Soviet Union, East Germany, and the Iranian Tudeh Party's Support for Ayatollah Khomeini By: Friedman, Jeremy Abstract—This article examines the strategy of the Iranian... View Details
        Keywords: Dina Gerdeman
        • March 2022
        • Supplement

        Transforming Kimball International, Inc. (B)

        By: Lynn S. Paine and Will Hurwitz
        Supplements the (A) case. View Details
        Keywords: Board Of Directors; Board Committees; Board Decisions; Board Dynamics; CEO Compensation; CEO Succession; Compensation Committee; Compensation Consultants; Compensation Design; Compensation Mix; Corporate Purpose; COVID-19; ESG; Furniture; Furniture Industry; Manufacturing; Midwest; Pandemic; Purpose; Spin-off; Strategic Change; Strategic Decisions; Strategic Evolution; Target-setting; Executive Compensation; Family Ownership; Governance; Restructuring; Strategy; Transformation; Manufacturing Industry; United States
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        • 10 Dec 2018
        • Blog Post

        Interning in the Technology Sector

        Shelby Colby, MBA 2019, describes her summer at Hubspot interning in the product group. Coming from previous roles in management consulting focused on strategic analysis, she was looking for a role where she could be hands-on in the... View Details
        Keywords: Technology
        • October 2004 (Revised November 2004)
        • Case

        Mavens & Moguls: Creating a New Business Model

        By: Myra M. Hart, Victoria Winston and Kristin Lieb
        Mavens & Moguls is a "virtual" marketing-consulting firm of approximately 40 professionals. Examines the processes by which its founder, Paige Arnof-Fenn, learns the business, builds a power network of industry experts and potential customers, and uses this expertise... View Details
        Keywords: Internet and the Web; Values and Beliefs; Work-Life Balance; Organizational Structure; Organizational Culture; Operations; Networks; Business Model; Growth Management; Business Growth and Maturation; Entrepreneurship; Growth and Development Strategy; Consulting Industry
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        • Career Coach

        Cheryl Rousseau

        While a Senior Vice President for global consulting firm Lee Hecht Harrison (LHH), Cheryl was invited to join their International Center for Executive Options (ICEO) practice where she is a Confidential Advisor and Coach to C-Suite and... View Details
        Keywords: Consulting; Consulting; Consulting; Consulting; Consulting; Consulting; Consulting; Consulting; Consulting
        • 01 Sep 2015
        • First Look

        First Look -- September 1, 2015

        PUBLISHED PAPERS forthcoming Advances in Strategic Management Strategy Beyond Markets By: Figueiredo, John de, Michael Lenox, Felix Oberholzer-Gee, and Rick Vanden Bergh, eds. Abstract—Since the early 1990s, View Details
        Keywords: Sean Silverthorne

          Sunil Gupta

          Co-Chair, Driving Digital Strategy

          Sunil Gupta is the Edward W. Carter Professor of Business Administration and  co-chair of the executive program on Driving... View Details

          Keywords: advertising; communications; consumer products; credit card; education industry; financial services; high technology; marketing industry; telecommunications
          • April 2011 (Revised May 2011)
          • Case

          EMC2: Delivering Customer Centricity

          By: Thomas Steenburgh and Jill Avery
          This case introduces the concept of customer centricity and traces its development at EMC, the world's leading data storage hardware and information management software company. EMC's customers had historically relied on EMC salespeople to guide them through the... View Details
          Keywords: Business Model; Interpersonal Communication; Customer Relationship Management; Knowledge Acquisition; Marketing Strategy; Organizational Change and Adaptation; Salesforce Management; Social and Collaborative Networks; Internet; Information Technology Industry
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          • 05 Apr 2004
          • Research & Ideas

          Six Ways to Build Trust in Negotiations

          mean missing out on significant opportunities. For this reason, fostering trust on the fly is a critical skill for managers. As Kristen knew, the first step to inspiring trust is to demonstrate trustworthiness. All negotiators can apply the six View Details
          Keywords: by Deepak Malhotra

            Joseph L. Bower

            JOSEPH L. BOWER, Donald K. David Professor Emeritus, has been a leader in general management at Harvard Business School for 51 years. He also served on the faculty of the Harvard Kennedy School during its first decade.  He has served in many administrative roles... View Details

            Keywords: banking; chemical; electronics; financial services; home appliances; hotels ＆ motels; information technology industry; insurance industry; private equity (LBO funds); retailing

              Michael Beer

              MICHAEL BEER

              Mike Beer is the Cahners-Rabb Professor of Business Administration, Emeritus at the Harvard Business School and author Fit to Compete: Why Honest Conversations About Your Company’s... View Details

              • September 2008
              • Case

              TCS: The MCA 21 Project

              Tata Consultancy Services (TCS), a leading outsourced software services provider based in India, must decide whether to bid on a high-profile government project within India. The project, if completed successfully, would mark another step in TCS's progression from a... View Details
              Keywords: Experience and Expertise; Developing Countries and Economies; Globalized Firms and Management; Growth and Development Strategy; Service Operations; Projects; India
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              • April 1992 (Revised April 1996)
              • Case

              Harcourt Brace Jovanovich, Inc.

              By: Hugo Uyterhoeven
              The board and management of General Cinema has to determine whether the acquisition of Harcourt Brace Jovanovich (HBJ), thereby entering the publishing business, makes strategic sense. The case describes HBJ's involvement in several segments of the publishing industry:... View Details
              Keywords: Competition; Boundaries; Supply and Industry; Segmentation; Publishing Industry
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