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  • 18 Oct 2020
  • News

As new wave of COVID-19 cases hits, remote work becomes the norm

  • 15 Oct 2007
  • Research & Ideas

Businesses Beware: The World Is Not Flat

expansion," Ghemawat argues. While identifying similarities from one place to the next is essential, effective cross-border strategies will take careful stock of differences as well. An expert on global strategy, Ghemawat lays out an... View Details
Keywords: by Martha Lagace
  • 13 Apr 2023
  • HBS Seminar

Bhaven Sampat, Columbia

  • 30 Jan 2023
  • HBS Seminar

Martine Haas, Wharton

  • February 2016
  • Teaching Note

Advanced Leadership Pathways: General Gale Pollock and Services for the Vision Impaired

By: Rosabeth M. Kanter, Tessa Natanay Hamilton and Ai-Ling Jamila Malone
Following a successful military career as an Army Nurse, achieving rank as Major General, becoming the first female Acting Surgeon General of the Army, and the 22nd Chief of the Army Nurse Corps, Pollock developed a vested interest in improving the lives of the... View Details
Keywords: Health
Related
  • October 2013 (Revised December 2013)
  • Case

Intuit QuickBooks: From Product to Platform

By: Andrei Hagiu and Elizabeth J. Altman
This case focuses on the challenges and opportunities faced by a successful incumbent organization attempting to transform a large portion of its business from a traditionally product-centric operating mode to a platform-based one that leverages network effects to... View Details
Keywords: Business Model; Organizational Change and Adaptation; Digital Platforms; Competitive Advantage; Network Effects; Consumer Products Industry
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  • 04 Mar 2013
  • Working Paper Summaries

The Dirty Laundry of Employee Award Programs: Evidence from the Field

Keywords: by Timothy Gubler, Ian Larkin & Lamar Pierce; Service
  • Teaching Interest

MBA Required Curriculum Leadership and Organizational Behavior (LEAD)

By: Rakesh Khurana

This course focuses on how managers become effective leaders by addressing the human side of enterprise.

The first modules examine teams, individuals, and networks in the context of:

  • 26 Aug 2019
  • Research & Ideas

Lipstick Tips: How Influencers Are Making Over Beauty Marketing

company advertisements least. And they said influencer marketing sways their purchasing decisions most, while direct-mail marketing is the least effective way to reach them. When asked which social media channels they visit most,... View Details
Keywords: by Dina Gerdeman; Consumer Products; Beauty & Cosmetics
  • 2007
  • Book

When Professionals Have to Lead: A New Model for High Performance

By: Thomas J. DeLong, John J. Gabarro and Robert Lees
For too long, professional services firms (PSFs) have relied on the "producer-manager" model, which works well in uncomplicated business environments. However, today's managing directors must balance conflicting roles, more demanding clients, tougher competitors, and... View Details
Keywords: Leadership; Management Practices and Processes; Service Operations; Performance Effectiveness; Strategy
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  • June 2013 (Revised November 2022)
  • Exercise

Competition Simulator Exercise

By: Eric J. Van den Steen
In the Competition Simulator Exercise, students explore through trial and error some important economic foundations of competitive strategy and managerial economics. In particular, the nine simulator exercises let students explore horizontal differentiation with and... View Details
Keywords: Competition; Economics; Game Theory; Competitive Strategy; Learning; Mathematical Methods; Analysis
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  • Research Summary

Research Summary

By: Ranjay Gulati

My research focuses on how to unlock organizational potential and unleash human potential.

Unlocking organizational potential involves a deep dive into how enterprises can achieve enduring success. This includes applying strategic frameworks to drive... View Details

    Michael L. Tushman

    Michael Tushman holds degrees from Northeastern University (B.S.E.E.), Cornell University (M.S.), and the Sloan School of Management at M.I.T. (Ph.D.). Tushman was on the faculty of the Graduate School of Business, Columbia University, from 1976 to 1998 where he was... View Details

    • Teaching Interest

    Overview

    Professor Mukunda teaches Leadership and Organizational Behavior (LEAD.)  This course focuses on how managers become effective leaders by addressing the human side of enterprise.

    The first modules examine teams, individuals, and networks in the context... View Details

    • February 2003
    • Case

    Whitbread Hotel Company (A)

    By: Michael Beer and James Weber
    Alan Parker has developed an effective organization using organizational fitness profiling and other change methodologies. Parker knows that as Whitbread continues to grow, both internally and through acquisitions, the company will have to change its organization... View Details
    Keywords: Acquisition; Growth Management; Organizational Change and Adaptation; Integration
    Related
    • October 2021 (Revised June 2022)
    • Case

    PittaRosso: Artificial Intelligence-Driven Pricing and Promotion

    By: Ayelet Israeli
    PittaRosso, a traditional Italian shoe retailer, is implementing an AI system to provide pricing and promotion recommendations. The system allows them to implement changes that would affect both the top of funnel and bottom of funnel activities for the company: once... View Details
    Keywords: Artificial Intelligence; Pricing; Pricing Algorithm; Pricing Decisions; Pricing Strategy; Pricing Structure; Promotion; Promotions; Online Marketing; Data-driven Decision-making; Data-driven Management; Retail; Retail Analytics; AI; Price; Advertising Campaigns; Analytics and Data Science; Analysis; Digital Marketing; Budgets and Budgeting; Marketing Strategy; Marketing; Transformation; Decision Making; AI and Machine Learning; Retail Industry; Italy
    Related
    • 23 May 2000
    • Research & Ideas

    Minding the Muse: The Impact of Downsizing on Corporate Creativity

    to distinguish between the effects of anticipated versus experienced downsizing as the event rippled through the firm's various work groups. Surprisingly, it was anticipated downsizing that proved more demoralizing to the creative... View Details
    Keywords: by Peter K. Jacobs

      The Execution Premium: Linking Strategy to Operations for Competitive Advantage

      From HBSP: " In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area--not with formulating strategy but with executing it, or putting their... View Details
      • Research Summary

      Markets and Market Design

      The topic on which I currently spend the most of my research energy is the study of strategic interaction and reputation systems on eBay and similar markets from an applied, market design perspective. The rise of the Internet allowed a whole new generation of markets... View Details
      • August 2017 (Revised September 2018)
      • Case

      Audubon in 2017: The Turnaround

      By: V. Kasturi Rangan
      The case briefly describes the 112-year history of the organization and focuses particularly on the changes wrought by its new leader David Yarnold who was brought in by the board in 2010. Under Yarnold's leadership the organization went through two strategic plans... View Details
      Keywords: Nonprofit Strategy; Change Management; Change; Leadership; Nonprofit Organizations; Strategy; Transformation
      Related