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Publications

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  • All HBS Web  (313)
    • News  (30)
    • Research  (238)
  • Faculty Publications  (99)

Show Results For

  • All HBS Web  (313)
    • News  (30)
    • Research  (238)
  • Faculty Publications  (99)
← Page 10 of 313 Results →
  • 01 Sep 2018
  • News

Ask the Expert: Delivering the Goods

expectations with promises of same-day delivery, the logistics industry is looking to completely new models, like crowdsourcing, autonomous technology, and on-demand delivery. Robert Reisner (MBA 1971), who led the Postal Service’s technology and View Details
Keywords: Jen McFarland Flint
  • 14 Jul 2003
  • Research & Ideas

Keeping Your Balance With Customers

and profits could be derived from scale. Customer management was relegated to selling and promoting the company's products. The customer relationship was seldom the issue. The New Economy has changed all of this. With the evolution of... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 01 Dec 2019
  • News

Alumni and Faculty Books for December 2019

Faculty Books Fit to Compete by Michael Beer, Cahners-Rabb Professor of Business Administration, Emeritus Harvard Business Review Press In his 30 years of working in corporations, HBS professor Michael Beer has witnessed firsthand how organizational silence derails... View Details
  • Career Coach

Wendi Zhang

designing the evolution of their career and life. Wendi works full-time in Silicon Valley at Egon Zehnder, which she joined in January 2024. Immediately before her current role, she served as the VP of Business Development and Operations... View Details
Keywords: Consumer Products; Entertainment / Media; Entrepreneurship; Angel Investing; Financial Services (All); Venture Capital; Financial Services (All); Real Estate; Social Enterprise; Startup - Founder; Entrepreneurship; Startup - Joiner; Entrepreneurship; Technology
  • 01 Jun 1998
  • News

Long-Term Interest: Bill Crozier, a Banker Pegged to the Customer

An innovative thinker who created BayBanks, one of the most successful retail banking franchises in the United States, William M. Crozier, Jr. (MBA '63) has a lot to say about the evolution of banking. As head of BayBanks for 21 years,... View Details
Keywords: Eileen K. McCluskey
  • 22 Apr 2002
  • Lessons from the Classroom

Entrepreneurship: It Can Be Taught

In 2000, The Entrepreneurial Manager was introduced into the required first-year MBA curriculum. The course—and its presence in the first year—marked an important milestone in the evolution of teaching entrepreneurship at Harvard Business... View Details
Keywords: by Staff
  • 01 Oct 2000
  • News

Q & A: Bain & Company's Thomas J. Tierney

that is to look at what has changed at Bain & Company in recent years. Increasingly, our clients are demanding strategic counsel in this critical area. At least two-thirds of them currently engage Bain's services on one or more Internet... View Details
Keywords: Peter K. Jacobs; Management, Scientific, and Technical Consulting Services; Professional Services
  • 30 May 2000
  • Lessons from the Classroom

Entrepreneurship’s Wild Ride

the evolution of the field at HBS. In March, Mike Roberts, executive director of Entrepreneurial Studies at HBS, spoke with Stevenson about entrepreneurship's remarkable rise in importance and popularity. Q: Howard, I'd like to talk about... View Details
Keywords: by William Mahoney
  • 31 May 2011
  • First Look

First Look: May 31

introduction to the field of global strategic management/international business. Purchase this note:http://cb.hbsp.harvard.edu/cb/product/711456-PDF-ENG Renewing GE: The Africa Project David A. Thomas and Stephanie J. CrearyHarvard... View Details
Keywords: Sean Silverthorne
  • 01 Apr 1999
  • News

Short Takes

Management from 1960 to 2000," Nolan highlights the critical shifts in the four eras in the evolution of IT. The Industrial Era, he writes, created an automation mindset, while the Data Processing Era led to organizational... View Details
Keywords: Eileen K. McCluskey
  • 08 Apr 2008
  • First Look

First Look: April 8, 2008

today innovating in a complex intellectual property environment in fields where there is a high amount of cumulativeness. The case highlights the leverage that good strategic thinking can bring to influencing the outcome. Purchase this... View Details
Keywords: Martha Lagace
  • 06 Feb 2007
  • First Look

First Look: February 6, 2007

by forming collaborative agreements with John Maynard Keynes, Lucien March, Corrado Gini, and other prominent economists of the time. Through these contacts, the Harvard method influenced the evolution of forecasting techniques in several... View Details
Keywords: Martha Lagace
  • 22 May 2007
  • First Look

First Look: May 22, 2007

allowed for different rates of evolution in different software modules and in another case conferred distinct strategic advantages on a firm (by permitting substitution of an at-risk software module without... View Details
Keywords: Martha Lagace
  • 11 May 2010
  • First Look

First Look: May 11

that pursuing both chemicals and fuels added even more complexity to a business that was already executing multiple development steps in parallel. The case looks at the various strategic and operational decisions facing Melo as he planned... View Details
Keywords: Martha Lagace
  • 18 Sep 2018
  • First Look

New Research and Ideas, September 18, 2018

under-provision of innovation. Firms have clear incentives to engage in strategic behavior because policymakers use market outcomes as a benchmark in designing regulation. This study examines a unique energy efficiency standard for... View Details
Keywords: Dina Gerdeman
  • 27 Mar 2007
  • First Look

First Look: March 27, 2007

research and discuss his contributions to management and economics. We look at three distinct bodies of work. In the first, Clark (in conjunction with Robert Hayes and Steven Wheelwright) argued that the abandonment by U.S. managers of manufacturing as a View Details
Keywords: Martha Lagace
  • 01 Oct 2000
  • News

Books

stage in the early 1990s, the computer industry's balance of power -- economic and strategic -- was changed forever. As Baldwin and Clark explain, "The architecture of modularity partitions designers' efforts and efficiently coordinates... View Details
  • 08 May 2012
  • First Look

First Look: May 8

the components of creativity and how they influence the creative process, describing modifications to the theory over time. Then, after comparing the componential theory to other creativity theories, the article describes this theory's View Details
Keywords: Carmen Nobel
  • 30 Oct 2006
  • First Look

First Look: October 31, 2006

customer service—to build his business. Covers the first 50 years of American Airlines' history, beginning with its role as an industry consolidator in the late 1920s. Smith's strategic and operational choices in building American... View Details
Keywords: Sean Silverthorne
  • 13 Jul 2010
  • First Look

First Look: July 13

logic into the business process setting to find that leaders were far more likely to adopt the incremental innovation of internet-based e-buying. However, they were commensurately less likely to adopt the more strategically sensitive and... View Details
Keywords: Martha Lagace
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