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  • 27 Aug 2014
  • Lessons from the Classroom

Learning From Japan’s Remarkable Disaster Recovery

to megacorporations. One of these programs, called the Immersion Experience Program (IXP), each year sends 30 or so potential MBAs to Japan, where they receive a unique education made possible by one of the most lethal disasters in modern... View Details
Keywords: by Sean Silverthorne; Energy; Utilities; Retail
  • 19 Feb 2013
  • First Look

First Look: Feb. 19

decided to make adjustments to the initial pricing scheme that were set to go into effect August 1. Were these changes enough to turn things around? Should Johnson stay the course on the other elements of his repositioning efforts? Is Johnson's View Details
Keywords: Sean Silverthorne
  • 05 Jun 2007
  • First Look

First Look: June 5, 2007

response, Beijing Hualian developed a new "Family Store" format targeted at the nation's growing middle class, made up of younger consumers with more fashionable tastes. Like hypermarkets, Hualian Family Stores include both food... View Details
Keywords: Martha Lagace
  • 11 Oct 2004
  • Research & Ideas

Four Ways to Create Lasting Change

deficiency, and one even argued that "mystery shoppers should not and cannot tell our managers how our stores should be run." Mindsets changed after the mystery shopping experience, as it proved much more powerful than... View Details
Keywords: by Martha Lagace
  • 17 Oct 2017
  • First Look

First Look at New Research and Ideas, October 17, 2017

impressions they make. In field and online experiments in which participants take, share, and evaluate “selfies” (self-photos), we show that paradoxically, these challenges can be exacerbated by temporary sharing media—technologies that... View Details
Keywords: Sean Silverthorne
  • 02 Aug 2016
  • First Look

August 2, 2016

to first dates, people frequently experience performance anxiety. And when experienced immediately before or during performance, anxiety harms performance. Across a series of experiments, we explore the efficacy of a common strategy that... View Details
Keywords: Sean Silverthorne
  • 26 Mar 2019
  • First Look

New Research and Ideas, March 26, 2019

Retail Chain By: Deller, Carolyn, Susanna Gallani, and Tatiana Sandino Abstract—We analyze the effects of a field experiment introducing a values-based 360-degree assessment system at an Indian retailer. The director intended to encourage... View Details
Keywords: Dina Gerdeman
  • 06 Jun 2017
  • First Look

First Look at New Research and Ideas: June 6, 2017

observe homophily in ethnicity and gender increases the probability of forming teams by 25%. Homophily in education and past working experience increases the probability of forming teams by 17% and 11 % respectively. Homophily in... View Details
Keywords: Sean Silverthorne
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

Experiment of On-the-job Learning of Knowledge Production by Local Workers Reporting to Return Migrants By: Choudhury, Prithwiraj Abstract—I study whether return migrants facilitate knowledge production by local employees working for them... View Details
Keywords: Sean Silverthorne
  • 18 Feb 2015
  • First Look

First Look: February 18

http://www.pearsonhighered.com/educator/product/Managerial-Accounting-Decision-Making-and-Motivating-Performance/9780137024872.page February 2015 Rajiv Lal Retail Revolution: Will Your Brick & Mortar Store Survive? By: Lal, Rajiv,... View Details
Keywords: Sean Silverthorne
  • 22 Jul 2008
  • First Look

First Look: July 22, 2008

Services (revised) Authors:Robert S. Huckman, Bradley R. Staats, and David M. Upton Abstract Much of the literature on team learning views experience as a unidimensional concept captured by the cumulative production volume of, or the... View Details
Keywords: Martha Lagace
  • 16 Jun 2003
  • Research & Ideas

Researchers Contribute Globalization of Markets Papers

not, and how can IT help or hinder that process? HBS professor John Deighton led the conversation. The three practitioners who shared their companies' experiences were Eric Berg (HBS MBA '90), CIO of Goodyear; Doug Busch, CIO of Intel;... View Details
Keywords: by Working Knowledge editors
  • 19 Jul 2016
  • First Look

July 19, 2016

assessed by understanding patterns of coupling among components in a system. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51343 in press Journal of Experimental Psychology: General Experience Theory, or How Desserts... View Details
Keywords: Sean Silverthorne
  • 17 Jun 2002
  • Research & Ideas

A Litmus Test for Entrepreneurs

Pujals included an eating space in his store and experimented with the dining area's size and décor. Ultimately, he discovered that a small, spartan dining room was good enough. Pujals also found it was... View Details
Keywords: by Walter Kuemmerle
  • 07 Oct 2011
  • Research & Ideas

The Steve Jobs Legacy

another star in that constellation. William Kirby (General Management) Steve Jobs's legacy is everywhere, not the least in Chinese cities where the Apple stores are crowded from dawn to dusk, and where there are not only knock-off phones... View Details
Keywords: Re: Multiple Faculty; Computer; Technology
  • 23 Jul 2001
  • Research & Ideas

How the Giants of Enterprise Seized the Future

his camera than the telephone. It was not long after he began his career that his mother never had to work again. When Sam Walton opened his first five and dime store in Newport, Arkansas, after being mustered out of the Army in 1945, his... View Details
Keywords: by Richard S. Tedlow
  • 19 Nov 2014
  • HBS Case

Marketing Marijuana

experiment in selling smoke is already under way. Marijuana for recreational use officially went on sale in Denver and across Colorado in January 2014. As states continue to decriminalize its use, marijuana is increasingly available to... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 20 Mar 2007
  • First Look

First Look: March 20, 2007

the impact of inventory on sales and the interrelationship between gross margin and inventory. We also estimate the effects of exogenous explanatory variables such as store growth, proportion of new inventory, capital investment per... View Details
Keywords: Martha Lagace
  • 24 Apr 2018
  • First Look

First Look at New Research and Ideas, April 24, 2018

Evidence on Attitudes, Behavior, and Cognitive Biases By: Carpena, Fenella, Shawn A. Cole, Jeremy Shapiro, and Bilal Zia Abstract—This paper uses a large-scale field experiment in India to study attitudinal, behavioral, and cognitive... View Details
Keywords: Sean Silverthorne
  • 02 Jan 2008
  • Research & Ideas

Most Popular Stories 2007

forecasting, consumer spending habits, and effective store layout. HBS Cases: When Good Teams Go Bad Know when teamwork doesn't work—and how to fix it. Professors Jeff Polzer and Scott Snook teach "The Army Crew Team" case and... View Details
Keywords: by Sean Silverthorne

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