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Publications

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Show Results For

  • All HBS Web  (727)
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    • News  (204)
    • Research  (351)
    • Multimedia  (1)
  • Faculty Publications  (150)
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  • Research Summary

Research Summary

By: Leslie A. Perlow

There has been tremendous change in the workplace — ubiquitous technology, 24/7 globalization, hyper-efficiency and now significant changes in work location. Professor Perlow’s research explores the implications for the ways we work and live, and what we can do to... View Details

  • 29 Jan 2018
  • Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

(Robbins, 2007). Michael Duncan, a deputy chief medical of cer with the U.S. National Aeronautics and Space Administration (NASA), reported that the Chilean of cials said, “Let’s try to identify who the experts are in the eld let’s get... View Details
Keywords: by Amy C. Edmondson; Mining
  • 07 Jul 2011
  • What Do You Think?

So We Adapt. What’s the Downside?

they were, we would value and honor "flip-floppers." The acceptable answer to the question, "Who's in charge around here?" is rarely someone other than the CEO, and it influences a CEO's tendency to talk when he should be listening. To say that the... View Details
Keywords: by Jim Heskett
  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

Business Administration in the Strategy unit and Senior Associate Dean for Research. Balancing design and identity Whereas organizational design is concerned with how tasks are prioritized, structured, and coordinated across individuals... View Details
Keywords: by Carmen Nobel
  • 02 Jun 2020
  • Research & Ideas

Coronavirus Careers: Cloud Kitchens Are Now Serving

overnight. What is a cloud kitchen? Cloud kitchens are commercial facilities purpose-built to produce food specifically for delivery. They do not have brick-and-mortar dine-in areas and consist of shared kitchen space with culinary staff... View Details
Keywords: by Lena Ye and Geoffrey Jones; Food & Beverage
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

us, their revenue has dropped to zero. How can we make sure they survive?” Amidst their own pain, restaurateurs are helping others in their communities by lending their physical spaces and staff. Keller’s ad hoc restaurant in Yountville,... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 14 Sep 2020
  • Research & Ideas

You're Right! You Are Working Longer and Attending More Meetings

administration in the HBS Strategy Unit. “It’s very taxing, to be honest.” Shifting to remote work at the start of the pandemic stripped away whatever was left of the elusive 9-to-5 business day and replaced it with videoconferencing and... View Details
Keywords: by Danielle Kost
  • 16 May 2023
  • In Practice

After Silicon Valley Bank's Flameout, What's Next for Entrepreneurs?

minority founders might be affected disproportionately It’s been roughly two months since a social media-enabled bank run took down Silicon Valley Bank. In the days after the failure, many worried about the “ripple effects” of SVB’s demise on everything startups... View Details
Keywords: by Avery Forman; Technology; Financial Services
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

and practice are discussed. Download the revised paper: http://www.hbs.edu/research/pdf/08-080.pdf   PublicationsShould You Invest in the Long Tail? Author:Anita Elberse Periodical:HBS Centennial Issue. Harvard Business Review 86, nos. 7/8 (July-August 2008): 88-96... View Details
Keywords: Martha Lagace
  • 28 Nov 2018
  • HBS Case

On Target: Rethinking the Retail Website

precious shelf space inside its brick and mortar stores. “Target realized the importance of devoting the time, attention, skill, and strategy to developing data and analytics competencies in a critical part... View Details
Keywords: by Dina Gerdeman; Retail
  • 04 May 2015
  • Research & Ideas

Need to Solve a Problem? Take a Break From Collaborating

Got a problem? Throw some collaboration software at it. It's a common strategy among today's managers: Organizations spend a lot of money on technology that enables employees to tackle problems collectively. Hence, the market is rife with... View Details
Keywords: by Carmen Nobel; Video Game; Web Services
  • 12 Mar 2006
  • Research & Ideas

New Research Explores Multi-Sided Markets

operating system companies need both end-users and application developers. Increasingly, thanks in large part to technology and the Internet, multi-sided markets are becoming more common. But how do they work? What are effective View Details
Keywords: by Sean Silverthorne; Technology
  • 25 Nov 2008
  • First Look

First Look: November 25, 2008

Shine, Stern & Partners) and the buyer (MINI USA) and asks them to develop a sales strategy and a buying strategy for advertising services. Purchase this case:... View Details
Keywords: Martha Lagace
  • 02 Dec 2002
  • Research & Ideas

The Secret of How Microsoft Stays on Top

its embrace of the Internet. Yet Bill Gates was able to quickly change strategy to allow the company to become a top competitor in selling Internet-related technologies and services. How did Microsoft accomplish this? A: In any industry... View Details
Keywords: by Sean Silverthorne
  • 12 Sep 2022
  • Research & Ideas

When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment

for the US space agency’s Astrobee system in 2018. Entries proposed solutions to technical issues with a robotic arm for Astrobee, a free-flying robot that handles inventory, documents astronauts’ experiments, and moves cargo. Astrobee is... View Details
Keywords: by Rachel Layne; Aerospace
  • 20 Feb 2019
  • Research & Ideas

Rocket-tunity: Can Private Firms Turn a Profit in Space?

As entrepreneurial rocket companies come closer to shooting the first space tourist into the void, perhaps even this year, another reality is dawning: The business of space is no different than new... View Details
Keywords: by Scott Wallask; Aerospace; Tourism; Transportation
  • 09 Nov 2022
  • In Practice

COP27: What Can Business Leaders Do to Fight Climate Change Now?

The US government’s newly passed Inflation Reduction Act will direct $370 billion toward advancing renewal energy and reducing greenhouse gas emissions—the country's largest investment in fighting climate change so far. As business and government leaders around the... View Details
Keywords: by Lynn Schenk and Danielle Kost
  • 14 Aug 2018
  • First Look

First Look at New Research and Ideas, August 14, 2018

government intervention, two of the principal forces that influence variation in firm profitability. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54835 forthcoming Journal of Economics & Management Strategy... View Details
Keywords: by Sean Silverthorne
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

Srikant M. Datar, and Madhav Rajan Publication:14th ed. Prentice Hall, forthcoming (2012) Abstract Emphasizing the "different costs for different purposes," this text focuses on strategy and the decision-making process.... View Details
Keywords: Sean Silverthorne
  • 01 Nov 2022
  • Research & Ideas

A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters

you can do to shape this idea of your responsibilities within the firm.” At the end of the day, companies need to consider whether strong incentives designed to boost productivity—and keep workers locked in on the task at hand—also leave flexibility or View Details
Keywords: by Scott Van Voorhis
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