Sophistication - Publications - Faculty & Research

02 Jun 2020
Research & Ideas

Coronavirus Careers: Cloud Kitchens Are Now Serving

has raised both excitement and significant funding, building a successful cloud kitchen has proved easier said than done. In dozens of interviews, we learned that even the most sophisticated data users like Uber Eats have struggled to... View Details

Keywords: by Lena Ye and Geoffrey Jones; Food & Beverage

2009
Other Unpublished Work

Singapore Competitiveness Report

By: Christian H.M. Ketels, Ashish Lall and Boon Siong Neo

The 2009 Singapore Competitiveness Report, the first in this new series of regular assessments by the Asia Competitiveness Institute (ACI) at the Lee Kuan Yew School of Public Policy, provides data and analysis to inform the discussions on the impact of the crisis... View Details

Keywords: Economic Growth; Financial Crisis; Macroeconomics; Microeconomics; Policy; Competitive Strategy; Singapore

Citation

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21 Aug 2000
Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

carry the weight of many burdens. Adding to their need to be skilled individual contributors, maintaining sophisticated technical expertise, they may also need to be skilled leaders who can manage a project and environment in which team... View Details

Keywords: by Hilah Geer

18 Jan 2016
Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

is the morally correct path. “To say the rules should never be broken isn’t completely forthright and honest, so this is basically a sophisticated way to capture that,” Minor says. Another factor could be more Machiavellian applicants... View Details

Keywords: by Roberta Holland

01 Oct 2007
Research & Ideas

Encouraging Dissent in Decision-Making

along" seem crude and outdated workplace mantras when contrasted with the sophistication of modern business, yet they are still considered sound advice. Compensating Candor HBS professor Max Bazerman of the Negotiation, Organizations... View Details

Keywords: by Garry Emmons

21 Mar 2018
Research & Ideas

Why Artificial Intelligence Isn't a Sure Thing to Increase Productivity

entire US economy.” In the course of writing a Harvard Business School case on the patent office, he discovered the agency was implementing a sophisticated new machine learning program called Sigma-AI in an attempt to cut the time... View Details

Keywords: by Michael Blanding; Technology; Information

09 Apr 2007
Research & Ideas

Industry Self-Regulation: What’s Working (and What’s Not)?

important questions to explore, according to Michael Toffel, a professor in the Technology and Operations Management Unit of Harvard Business School. Toffel has conducted extensive research and recently co-organized a conference at Harvard Business School to address... View Details

Keywords: by Martha Lagace

10 May 2010
Research & Ideas

What Top Scholars Say About Leadership

as individuals. Thoughtful practitioners will find the sophisticated level of discussion in the book refreshing in contrast to the one-size-fits-all models that you might pick up at the airport. Leadership has to be understood through a... View Details

Keywords: by Martha Lagace; Education

12 Aug 2020
Research & Ideas

Why Investors Often Lose When They Sue Their Financial Adviser

powerful to see someone who’s very sophisticated still be taken advantage of,” he says. “If you think about how many people in the US lack financial knowledge, you can only imagine what could potentially be happening to them.” About the... View Details

Keywords: by Danielle Kost; Financial Services

Research Summary

Overview

By: Boris Vallee

Professor Vallée focuses on financial innovation, investigating it from different angles. This research thread has led him to relate the methods and insights of corporate finance and banking with those of other subfields, including household finance, public finance,... View Details

06 Oct 2003
Research & Ideas

The Problem with Hedge Funds

particularly tough time. During the 1990s small investors lost out to professional financial firms that manipulated the market; this time they're likely to lose out—if they're not careful—to other sophisticated investors as well. The Next... View Details

Keywords: by D. Quinn Mills

30 Mar 2003
Research & Ideas

The Future of IT Consulting

knowledgeable about the strategic and business benefits of IT. Companies that encourage and incorporate this integrated and more sophisticated capability within their organizations will have an edge over those that have to rely on... View Details

Keywords: by Sarah Jane Johnston; Consulting

26 Nov 2001
Research & Ideas

How Toyota Turns Workers Into Problem Solvers

the first phase of their employment, the hurdle was merely learning how to do the routine work for which they were responsible. Soon thereafter though, they learned how to immediately identify problems that occurred as they did their work. Then they learned how to do... View Details

Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto

20 Nov 2019
Research & Ideas

It's No Joke: AI Beats Humans at Making You Laugh

each other for decades. I was really rooting for spouses to have an edge!” Computers make good recommendations, but do people want to listen? Businesses are investing heavily in sophisticated computer algorithms that rely on past consumer... View Details

Keywords: by Dina Gerdeman

24 May 2018
Research & Ideas

Distance Still Matters in Business, Despite the Internet

to support the elderly. Those demands will especially rise in warm weather locations—Florida and Arizona, in particular. And those services tend to take two distinct forms: The high end involves lots of IT operated by lots of View Details

Keywords: by Sean Silverthorne; Transportation; Telecommunications; Shipping; Publishing; Technology

09 Jan 2020
Book

Rethinking Business Strategy in the Age of AI

Industrial Revolution. This is a fundamental change in the means of production, and it’s affecting every industry across the board. Gerdeman: Netflix has successfully used AI-driven processes to create sophisticated predictions about its... View Details

Keywords: by Dina Gerdeman

13 Nov 2019
Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

to do now, and to have any hope of doing that, we need to be integrating the specialized domain knowledge that managers possess into these tools and systems.” Marketers have long envisioned the potential for technology to bring about a “virtual market”—an algorithm so... View Details

Keywords: by Kristen Senz

02 Jun 2021
Research & Ideas

A Rare Find in Health Care: A Simple Solution to Racial Inequity

sophisticated interventions, such as cardiac catheterization and bypass surgery. Big problems with meaningful solutions While the study couldn’t determine why Black patients ended up at lower-quality hospitals, Chandra is investigating... View Details

Keywords: by Michael Blanding; Health

15 Dec 2003
Research & Ideas

The New Global Business Manager

ask, "What is it that we could learn from the leading-edge environmental trends in Germany? Or the more sophisticated consumers in Japan? Or from our toughest competitor who happens to be coming at us out of India?" Having that... View Details

Keywords: by Cynthia Churchwell

08 Dec 2020
Research & Ideas

Why Companies Hunt for Talent on Digital Platforms, Not in Resume Piles

colleagues also find that companies are becoming more sophisticated about identifying talent. By analyzing the skills that US firms want from prospective human resource workers, the researchers discovered that companies are increasingly... View Details

Keywords: by Michael Blanding; Employment

Publications