Small And Medium-sized Enterprises - Publications - Faculty & Research

17 Oct 2023
HBS Case

With Subscription Fatigue Setting In, Companies Need to Think Hard About Fees

for consumer products, B2B deals are also taking off, including software-as-a-service (SaaS) contracts that allow client companies to avoid hefty upfront payments. For example, Microsoft has recently shifted gears to SaaS at both the View Details

Keywords: by Jay Fitzgerald; Consumer Products; Information; Information Technology

05 Mar 2007
Research & Ideas

Risky Business? Protecting Foreign Investments

Venezuela could also strike reasonable deals. It may run the resulting state-owned enterprises somewhat less efficiently than foreign firms would, but as I discovered for one of the electric power plants in Indonesia, the country may be... View Details

Keywords: by Sean Silverthorne; Energy; Utilities

03 Mar 2015
First Look

First Look: March 3

of the happiest countries in spite of a tumultuous history, low life expectancy, a dismal literacy rate, a small and undiversified economy, and low GDP per capita. Everyone, it... View Details

Keywords: Sean Silverthorne

25 Oct 2011
First Look

First Look: October 25

Abstract This research examines how teams organize knowledge sourcing (obtaining access to others' knowledge or expertise) and investigates the performance tradeoffs involved in two approaches to knowledge sourcing in teams. One approach... View Details

Keywords: Sean Silverthorne

09 Feb 2007
Working Paper Summaries

Do Corporate Social Responsibility Ratings Predict Corporate Social Performance?

Keywords: by Aaron K. Chatterji, David I. Levine & Michael W. Toffel

03 Jan 2023
What Do You Think?

How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

introduction to Ms. Hesselbein in 1988. Case preparation, appearances in my classes, and writing for her later publications then followed. "As Hesselbein put it, 'the power of language is so important in this job.'" Welch View Details

Keywords: Re: James L. Heskett

28 May 2020
Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

timing, last Fall Congress passed the Small Business Reorganization Act of 2019, which is designed to reduce the financial and administrative burden of Chapter 11 on small- to View Details

Keywords: by Dina Gerdeman; Financial Services; Banking

03 Oct 2005
Research & Ideas

The Truck Driver Who Reinvented Shipping

to maritime trade so phenomenal that he has been compared to the father of the steam engine, Robert Fulton. As a youth growing up on a farm in a small town of Maxton, North Carolina, McLean learned early on about the value of hard work... View Details

Keywords: by Anthony J. Mayo & Nitin Nohria; Manufacturing; Transportation; Aerospace

09 Jan 2012
Research & Ideas

Location, Location, Location: The Strategy of Place

time to enter or exit that location. Reducing your costs might not provide you with a competitive advantage at all." Walmart has been a smart expander since it opened its first store in Rogers, Arkansas, in 1962. Sam Walton slowly branched his growing View Details

Keywords: by Dina Gerdeman

06 Jul 2016
What Do You Think?

How Do We Pay for the Costs of Globalization?

like transportation, and develop an industry around it, with meaningful careers and a meaningful solution.” So in our small sample we have an answer to one of our questions:... View Details

Keywords: by James L. Heskett; Manufacturing

25 Jan 2021
Book

In a Nutshell, Why American Capitalism Succeeded

Europe and the riches of Asia. It was a farm-based, subsistence economy with a small export trade in grains, tobacco, and salted fish and limited... View Details

Keywords: by Sean Silverthorne; Manufacturing

24 Oct 2018
Sharpening Your Skills

Startup or Established Company? Which Is Best for You?

fit. “At our first startup after a series of roles at large enterprise software companies, we tried to force a big company perspective on how we did employee feedback and reviews. We were too structured with... View Details

Keywords: by Julia B. Austin

05 Apr 2011
First Look

First Look: April 5

inception and, to date, has focused on a very distinct market segment: small- and medium-sized employers, Contractors who provide computer programming services, and U.S.-based... View Details

Keywords: Sean Silverthorne

20 Aug 2008
Op-Ed

The Time is Right for Creative Capitalism

forces operating today, business and consumer spending, in service toward eradicating deadly disease in Africa. Kiva connects small lenders-many of whom lend $50 or less-with promising entrepreneurs, mostly... View Details

Keywords: by Nancy Koehn

09 Apr 2007
Research & Ideas

Industry Self-Regulation: What’s Working (and What’s Not)?

business customers than at end consumers. There are some that consumers are increasingly seeing, like Fair Trade coffee or "sustainably harvested" labels for seafood. In handmade rugs you can find a number of labeling schemes like Rugmark, but it's still quite a View Details

Keywords: by Martha Lagace

21 Dec 2011
Research & Ideas

The Most Common Strategy Mistakes

"Michael Porter didn't get to be a giant in the field of competition and strategy by hunting small game." Joan Magretta begins her new book on Harvard Business School's Michael Porter's work by... View Details

Keywords: by Joan Magretta

17 Oct 2022
Research & Ideas

Why Quiet Quitters Need More Than Money to Re-Engage

Employees are feeling alienated Abdelal and DeLong see all of these phenomena as stemming from a common cause: the rise of contractual relationships with employees in place of emotional investment. “We’ve moved more View Details

Keywords: by Michael Blanding

13 Apr 2009
Research & Ideas

Kind of Blue: Pushing Boundaries with Miles Davis

that's what it takes to make something truly new. Miles had reached the pinnacle by playing and innovating in the bebop tradition. But in Kind of Blue he walked away from all that, in the direction of a very different sort of music called... View Details

Keywords: by Martha Lagace; Music

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

women traverse their stores. In addition, Best Buy acquired Geek Squad to broaden its footprint into installation of equipment. The company applied the same concerted effort toward serving other valuable customer segments it had discovered, including View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

August 2021
Case

Andreessen Horowitz’s Cultural Leadership Fund (A)

By: Anita Elberse, Briana Richardson and Cydni Williams

In May 2020, Chris Lyons, a partner at leading venture capital firm Andreessen Horowitz receives the news that his company has reached a verbal agreement with one of Silicon Valley’s hottest social-media startups to lead its ‘Series A’ funding round, in a deal that... View Details