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  • All HBS Web  (1,917)
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  • All HBS Web  (1,917)
    • People  (5)
    • News  (654)
    • Research  (682)
    • Events  (2)
    • Multimedia  (7)
  • Faculty Publications  (129)
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  • 13 Jan 2003
  • Research & Ideas

The Subconscious Mind of the Consumer (And How To Reach It)

unconscious mind to identify new product opportunities. Using metaphor-elicitation techniques, firms providing farming supplies, home appliances, office systems, and beauty care have identified important unmet needs. R&D departments... View Details
Keywords: by Manda Mahoney
  • 23 Jun 2023
  • HBS Case

This Company Lets Employees Take Charge—Even with Life and Death Decisions

percent of revenue for unforeseen costs; if that money isn’t used, a portion goes toward bonuses for nurses, meaning that they share ownership over the residual benefits of their out-of-the-box work. It all adds up to higher morale and... View Details
Keywords: by Annelena Lobb; Health
  • 30 Mar 2021
  • Research & Ideas

Commuting Hurts Productivity and Your Best Talent Suffers Most

where they locate their offices and where their employees live, with an eye on keeping commutes as short as possible. “There should be serious consideration of: Should you plan around where your best people live?” he says. Some tech firms... View Details
Keywords: by Lane Lambert
  • 02 Jun 2020
  • Research & Ideas

Coronavirus Careers: Cloud Kitchens Are Now Serving

overnight. What is a cloud kitchen? Cloud kitchens are commercial facilities purpose-built to produce food specifically for delivery. They do not have brick-and-mortar dine-in areas and consist of shared kitchen View Details
Keywords: by Lena Ye and Geoffrey Jones; Food & Beverage
  • 22 Aug 2016
  • Research & Ideas

Master the One-on-One Meeting

career. From the nerdiest, most introverted engineer to the highly extroverted sales executive. They’ve been on either side of up to 20 years senior or junior to me, varying genders and from as far away as India and China to as near as the View Details
Keywords: by Julia B. Austin
  • 13 Jul 2016
  • HBS Case

How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers

New businesses often struggle finding their first customers. The challenge is even more difficult with startups in the sharing economy that launch as platforms connecting independent service providers with consumers. Take Uber. Its... View Details
Keywords: by Michael Blanding; Retail; Service; Transportation
  • 22 Oct 2021
  • Research & Ideas

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

advice for the new office reality comes down to giving workers the space they need and then trusting them to do their best work. Those lessons, she says, apply in the same way no matter where they are... View Details
Keywords: by Michael Blanding
  • 28 Nov 2018
  • HBS Case

On Target: Rethinking the Retail Website

been tanking, with shares recently trading at $1.50. And in October, Sears filed for bankruptcy protection, following the dark road paved by Borders, RadioShack, and Toys ‘R’ Us. “Target had to make this big shift from thinking only about... View Details
Keywords: by Dina Gerdeman; Retail
  • 26 Apr 2023
  • In Practice

Is AI Coming for Your Job?

percent believe the technology will affect them personally. Harvard Business School faculty members share their thoughts below about how AI will reshape the workforce and the skills necessary to succeed in the years ahead. Joseph Fuller:... View Details
Keywords: by Kristen Senz; Technology
  • 05 Jul 2023
  • What Do You Think?

How Are Middle Managers Falling Down Most Often on Employee Inclusion?

career. 2. The reliance on policies allowing work away from the office has created new challenges for managers. A better reason backed by research is that organizations are failing to engage their employees. Why? In large part because... View Details
Keywords: by James Heskett
  • 24 Feb 2009
  • First Look

First Look: February 24, 2009

Case 209-097 Perry Capital owns shares in King and, to facilitate approval of the merger, buys shares in Mylan, whilst hedging out its economic exposure to Mylan's share price... View Details
Keywords: Martha Lagace
  • 31 Jan 2022
  • Research & Ideas

Where Can Digital Transformation Take You? Insights from 1,700 Leaders

democratized both inside and outside of companies. In the past, CEOs and other senior leaders were seen as the legitimate strategic decision-makers because they had more access to data and could decide if and when to share it. With much... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 14 Feb 2022
  • Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

officer of RANE, a risk intelligence company. Emily Tedards is a research associate at HBS. [Image: iStockphoto/Krzysztof12] Related reading from the Working Knowledge Archives The IT Leader’s Hero Quest What qualities do leaders need... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
  • 17 Aug 2020
  • Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

naturally that way; I knew too much about the politics of Asia when I got shot down. I think there was a lot of damage done by optimists; other writers from other wars share that opinion. The problem is, some people believe what... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 14 Jun 2016
  • First Look

June 14, 2016

patent applications in 1976 to 16% in 2008. This is partly driven by the increase in the prevalence of information and communication technology; however, even for patents unrelated to information and communication technology, we see a disproportionate increase in the... View Details
Keywords: Sean Silverthorne
  • 16 Mar 2009
  • Research & Ideas

When the Internet Runs Out of IP Addresses

transfer them to new owners. "It's unlikely that other networks would return their space for free—why would they?" says Edelman. "But if the price is right, they may be willing to transfer the View Details
Keywords: by Sean Silverthorne; Telecommunications
  • 02 Jan 2024
  • What Do You Think?

Do Boomerang CEOs Get a Bad Rap?

Carolina to support their claim. The Bingham study analyzed data for 6,429 CEOs of S&P 1,500 index firms from 1992 to 2017. Among these were 438 boomerang CEOs with more than a year out of office between stints as CEO; 193 of these... View Details
Keywords: by James Heskett
  • 20 Sep 2011
  • First Look

First Look: September 20

amateurish creations as similar in value to experts' creations and expected others to share their opinions. We show that labor leads to love only when labor results in successful completion of tasks; when participants built and then... View Details
Keywords: Sean Silverthorne
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

relationships and can leverage those. On the downside, the distance from colleagues and work friends is experienced as a possibly demotivating loss. Value collaboration and teamwork. There is also the issue that over the next 18 to 24 months some people will return to... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 29 Jul 2019
  • Research & Ideas

How Companies Benefit When Employees Work Remotely

Reading Stuck in Commuter Hell? You Can Still Be Productive The Open Office Revolution Has Gone Too Far Master the One-on-One Meeting Do you work remotely or manage those who do? What works and doesn't work about the arrangement? View Details
Keywords: by Kristen Senz
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