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  • 13 Dec 2004
  • Research & Ideas

Sharing News That Might Be Bad

into false states of euphoria. But, by and large, you've been able to keep your people grounded by helping to develop their strategic and financial wherewithal, by sharing company news and data with a strong sense of the larger context, and by giving your teams a View Details
Keywords: by Paul Michelman
  • 27 Aug 2012
  • Research & Ideas

Employee-Suggestion Programs That Work

Sara J. Singer show that the commonly accepted "analysis" approach, wherein great attention is given to identifying and prioritizing a large number of problems, is not associated with success. Instead, an "action" approach is preferable.... View Details
Keywords: by Paul Guttry
  • 01 Jul 2021
  • Office Hours

Readers Ask: Which Companies Are Transforming Work?

system. They’re just not working. "We do a very poor job of teaching that in the United States—giving people a basic familiarity with digital technology." "The second is that a lot of the shortage of workers is coming in the form of... View Details
Keywords: by Kristen Senz; Retail; Manufacturing
  • 16 Feb 2004
  • Research & Ideas

Marketing Wine to the World

four firms account for 75 percent of the Australian market. Research by my colleagues Jan Rivkin and Tarun Khanna suggests that industry structure can be quite different around the world. The wine industry is a great example of this... View Details
Keywords: by Manda Salls; Consumer Products; Entertainment & Recreation; Food & Beverage
  • 12 Oct 2006
  • First Look

First Look: October 12, 2006

beings are resourceful and evaluative as they strive to maximize their own interests. An individual's interests can converge or diverge from the interests of the organization. Thus, to bring the resourcefulness of individuals to benefit... View Details
Keywords: Sean Silverthorne
  • 04 Oct 2011
  • First Look

First Look: October 4

knowing "who we are" might depend in part on repeatedly remembering to forget "who we were not." The Enabling Role of Social Position in Diverging from the Institutional Status Quo: Evidence from the U.K. National... View Details
Keywords: Sean Silverthorne
  • 05 Feb 2001
  • What Do You Think?

Do MBA Programs Face “The Innovator’s Dilemma”?

MBA education that has socialization as a pedagogical function." His view is seconded by a respondent who currently is in the last semester of an online graduate program and says that "virtual education is one more way to... View Details
Keywords: by James Heskett
  • 15 Sep 2009
  • First Look

First Look: September 15

Abstract This paper presents an endogenous growth model that explains the evolution of the first and second moments of productivity growth at the aggregate and firm level during the post-war period. Growth is driven by the development of... View Details
Keywords: Martha Lagace
  • 08 May 2020
  • Research & Ideas

We’ve Now Been Asking “What Do You Think?” for 20 Years

classrooms. Daily we ask students what they think as part of a process of teaching and learning for students and faculty alike. Many of us then try to sum up what was said as part of a process of wrapping up each class; hence a second... View Details
Keywords: by James Heskett
  • 02 Jul 2014
  • What Do You Think?

Are Today’s Business Heroes Challenging Our Ideas About Leadership?

Summing Up Is There Really a Formula for Great Leadership? The overall sense of responses to our question for the month is that the leadership stars of today—Jobs, Bezos, Gates, etc.,—should not cause us to change our time-honored ideas... View Details
Keywords: by James Heskett
  • 30 Sep 2002
  • What Do You Think?

Are Business Schools Really Important “Crucibles of Leadership?”

"The 'crucible' can help someone become better or more effective but the truly great were naturals." Steffen Nevermann stated the case for the affirmative, but cautioned, "To create crucibles from which leaders may emerge,... View Details
Keywords: by James Heskett
  • 16 Apr 2008
  • Lessons from the Classroom

Chris Christensen: Legend of the Classroom

case-method teaching, but that focus was actually the second of what he called "the two great adventures" of his career. Born in 1919 in Tyler, Minnesota, Christensen grew up in Iowa City, where... View Details
Keywords: by Deborah Blagg; Education
  • 05 Jun 2000
  • What Do You Think?

What’s Happening to Our Patience?

expectations. Matt Lynch observes that seconds can drag by on some tasks, namely those associated with high tech applications, while "an hour can pass by barely noticed" on other tasks. In order to cope, we multi-task or engage... View Details
Keywords: by James Heskett
  • 05 Feb 2009
  • What Do You Think?

Why Can’t We Figure Out How to Select Leaders?

the ones that scare me." These comments raise the question of how much theory tells us about selecting for harder to measure characteristics such as possible behaviors under fire and motives as opposed to skills and past accomplishments. A View Details
Keywords: by Jim Heskett
  • 04 Dec 2012
  • Research & Ideas

Book Excerpt: Harder Than I Thought

it. Santa Monica Aerospace had to really be scraping the bottom of the barrel to choose Jim Barton as their new CEO. I wish it weren't true. I have friends who work for that formerly great company-friends whom I'd like to see employed and... View Details
Keywords: by Robert D. Austin, Richard L. Nolan & Shannon O'Donnell; Aerospace
  • 15 Oct 2001
  • Research & Ideas

Rethinking E-Leadership

Economy, "Recognizing that people who need to cooperate are often separated by a gulf of potential divergent interests and potential mistrust, the best one can do is try to identify and promote a set of values to which most of the... View Details
Keywords: by Melissa Raffoni
  • 12 Oct 1999
  • Research & Ideas

Bright Ideas: The Creative Power of Groups

and execute truly creative solutions. Perhaps the traditional image of the creative genius working alone to create great breakthroughs is not so accurate after all. To shatter conventional wisdom about group creativity is one purpose of... View Details
Keywords: by Laurie Joan Aron
  • 10 Dec 2013
  • First Look

First Look: December 10

verified that managers indeed had a positive impact. It also pinpointed exactly how, identifying the eight key behaviors of great Google managers. In this article, I describe how Google has incorporated the detailed findings from the... View Details
Keywords: Sean Silverthorne
  • 13 May 2014
  • Op-Ed

The Alibaba Effect

Thus, founder Jack Ma and his management team, who own a little over 9 percent of the company, can still retain control of its destiny. (Meanwhile, although Hong Kong stock market authorities are officially pleased to stay true to their rules and principles, we... View Details
Keywords: by Bill Kirby & Warren McFarlan; Retail
  • 03 Dec 2001
  • Research & Ideas

Healthcare Conference Looks At Ailing Industry

proteins at work in the business of life. "The book of life" that made dramatic headlines last year—and was really a first draft of the human genome sequence—is destined to change and challenge medicine, ethics, and business far into the future. The View Details
Keywords: by Martha Lagace; Health
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