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Show Results For
- All HBS Web
(619)
- People (2)
- News (161)
- Research (358)
- Multimedia (5)
- Faculty Publications (131)
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- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
proved difficult to change ingrained routines and practices. Shared values and strong networks kept Unilever together, but the need for agreement and discussion before taking action meant that it was hard to move quickly on major issues.... View Details
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
the first phase of their employment, the hurdle was merely learning how to do the routine work for which they were responsible. Soon thereafter though, they learned how to immediately identify problems that occurred as they did their... View Details
- 15 Dec 2003
- Research & Ideas
Women Leaders and Organizational Change
an emphasis on safety—and therefore learning. They have consciously integrated learning practices into the everyday work routines of every individual on the platform with the idea that if you can't expose errors and learn from them, then... View Details
Keywords: by Mallory Stark
- 09 Jun 2021
- Research & Ideas
How Tennis, Golf, and White Anxiety Block Racial Integration
White people often feel anxious about interacting with non-Whites, and they go out of their way to erect barriers to reduce contact with minorities, according to new research. When routinely making choices about where to live, work,... View Details
Keywords: by Jay Fitzgerald
- 27 Jun 2019
- Research & Ideas
Rituals Strengthen Couples. Here’s Why They’re Good for Business, Too
Our daily lives are dictated by familiar routines that go something like this: Wake at 6 a.m., shower, go to work, prepare and eat dinner, tidy up the house, head to bed at 10 p.m. Then, set the alarm to repeat it all over again the next... View Details
Keywords: by Dina Gerdeman
- 24 Sep 2018
- Research & Ideas
How Cost Accounting is Improving Healthcare in Rural Haiti
condition (like HIV) or providing routine service (like preventative women’s health care). The differences were especially stark in the case of women’s health care, with costs per visit averaging $4.98 at one clinic and $35.72 at another.... View Details
- 08 Sep 2015
- Research & Ideas
Knowledge Transfer: You Can't Learn Surgery By Watching
are you won’t ever learn how to pull off a triple bypass. And yet, in business, companies routinely expect employees to pick up new job knowledge through vicarious learning—through reading descriptions of tasks in knowledge-management... View Details
- 02 Aug 2020
- What Do You Think?
Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?
seed the concept more broadly.” But Ana Frony reminded us to “never forget that even trainees must have some intuition and poetry to develop a hypotheses and design an experiment.” Nick C raised the question of just how far the practice of View Details
- 26 Mar 2018
- Research & Ideas
To Motivate Employees, Give an Unexpected Bonus (or Penalty)
curve,” for example, made employees in the top 20 percent of performance eligible for raises and promotions, while those in the bottom 10 percent risked being demoted or fired. Industries such as investment banking, consulting, and academia View Details
- 17 Jan 2019
- Research & Ideas
Why Business Should Support Employees Who Are Caregivers
Companies with care cultures: Understand their employees’ evolving caregiving needs. They routinely survey their employees and evaluate the company’s demographics, so they can offer meaningful benefits and policies. They promote existing... View Details
- 23 Jun 2003
- Research & Ideas
Building a Better Buyer-Seller Relationship
across the buyer-seller firms, they begin to take actions that begin to achieve balances in the contract terms on a routine basis," he said. Even though firms may start out on an uneven playing field, as they wrote in their paper,... View Details
Keywords: by Martha Lagace
- 25 Aug 2003
- Research & Ideas
Why IT Does Matter
ability to rapidly and more deeply analyze huge databases. Understanding the potential and then deciding when the time is right to seize these transformative applications will be neither routine nor boring for the CEO or CIO. Grid... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
- 07 Feb 2019
- Book
How Big Companies Can Outrun Disruption
combination of both. In my framework, there are four types of innovation. Routine innovation builds upon a company’s existing technological competencies and exploits the existing business model. Disruptive innovation, a concept made... View Details
Keywords: by Martha Lagace
- 12 May 2020
- Research & Ideas
It’s Time To Relaunch Your Remote Team
routines calls for relaunches to help leaders and team members understand how each member has been affected, figure out how to address concerns, and ultimately get everyone back on the same track to achieve team goals. Team leaders should... View Details
Keywords: by Tsedal Neeley
- 04 Aug 2011
- What Do You Think?
How Dangerous Is Common Sense to Managers?
Vanguard Group's founder, John Bogle, has been arguing this for years, concluding that mutual funds are more successful when they are not managed.) What are we to do? According to Watts, it may mean confining our use of common sense to everyday View Details
Keywords: by James Heskett
- 15 Oct 2001
- Research & Ideas
What You Don’t Know About Making Decisions
process. Poor listening produces flawed analysis as well as personal friction. If participants routinely interrupt one another or pile on rebuttals before digesting the preceding comment, affective conflict is likely to materialize.... View Details
Keywords: by David A. Garvin & Michael A. Roberto
- 17 Dec 2007
- Research & Ideas
The Rise of Medical Tourism
health-care professionals—doctors, nurses, technicians, etc. The fact that the cost of living is so much lower in India means that the same service is possible at a fraction of the price elsewhere. For most routine issues, as well as... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
on intangible capabilities, such as the ability to assess the value of the knowledge and skills that are already present within the firm and in some instances within its broader ecosystem; to rapidly understand how to redeploy them in new activities; and to establish... View Details
- 09 Dec 2002
- Research & Ideas
Most Accountants Aren’t Crooks—Why Good Audits Go Bad
Many human vices spring from this reflex. We postpone routine dental checkups because of the cost and inconvenience and the largely invisible long-term gain. In the same way, auditors may hesitate to issue critical audit reports because... View Details
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
Like many business leaders, Donovan Neale-May routinely seeks out information on business innovation and management trends. He reads reports from market analysis firms, white papers from companies in his field, and articles in online... View Details