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  • March 2024
  • Supplement

Teamworks: Tackling a Forecasting Fumble (B)

By: N. Louis Shipley, Stacy Straaberg and Tom Quinn
In late March 2018, Teamworks CEO Zach Maurides learned Q1 2018 sales were at risk for a large forecasting miss. Founded in 2004, Teamworks’s software application assisted support staff in messaging, scheduling, and sharing documents with collegiate and professional... View Details
Keywords: Acquisition; Business Growth and Maturation; Communication Strategy; Decisions; Forecasting and Prediction; Business Cycles; Technological Innovation; Sports; Growth and Development Strategy; Resource Allocation; Marketing; Sales; Business Strategy; Expansion; Valuation; Sports Industry; Technology Industry; United States; North Carolina
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  • March 2024
  • Case

Teamworks: Tackling a Forecasting Fumble (A)

By: N. Louis Shipley and Stacy Straaberg
In late March 2018, Teamworks CEO Zach Maurides learned Q1 2018 sales were at risk for a large forecasting miss. Founded in 2004, Teamworks’s software application assisted support staff in messaging, scheduling, and sharing documents with collegiate and professional... View Details
Keywords: Acquisition; Business Growth and Maturation; Communication Strategy; Decisions; Forecasting and Prediction; Business Cycles; Technological Innovation; Sports; Growth and Development Strategy; Resource Allocation; Marketing; Sales; Business Strategy; Expansion; Sports Industry; Technology Industry; United States; North Carolina
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  • Article

Resilience vs. Vulnerability: Psychological Safety and Reporting of Near Misses with Varying Proximity to Harm in Radiation Oncology

By: Palak Kundu, Olivia Jung, Amy C. Edmondson, Nzhde Agazaryan, John Hegde, Michael Steinberg and Ann Raldow
Background
Psychological safety, a shared belief that interpersonal risk taking is safe, is an important determinant of incident reporting. However, how psychological safety affects near-miss reporting is unclear, as near misses contain contrasting cues that... View Details
Keywords: Psychological Safety; Near-miss Reporting; Health Care and Treatment; Safety
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  • March–April 2013
  • Article

Vaporware, Suddenware and Trueware: New Product Preannouncements under Market Uncertainty

By: Elie Ofek and Ozge Turut
A firm may want to preannounce its plans to develop a new product in order to stimulate future demand. But given that such communications can affect rivals' incentives to develop the same new product, a firm may decide to preannounce untruthfully in order to deter... View Details
Keywords: Risk and Uncertainty; Announcements; Competition; Product Launch; Product Development
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  • Web

Actively Addressing Unconscious Bias in Recruiting - Recruiting

Another way to standardize the interview process is to include work sample tests . This concept is like a case-based interview in which candidates are asked to solve a problem similar to one the company may face. Through this process employers can View Details
  • 2005
  • Working Paper

Nominal versus Indexed Debt: A Quantitative Horse Race

By: Laura Alfaro and Fabio Kanczuk
The main arguments in favor of and against nominal and indexed debt are the incentive to default through inflation versus hedging against unforeseen shocks. We model and calibrate these arguments to assess their quantitative importance. We use a dynamic equilibrium... View Details
Keywords: Borrowing and Debt; Taxation; Risk and Uncertainty; Inflation and Deflation; System Shocks; Developing Countries and Economies; Mathematical Methods
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    Best-selling and New Cases by Ben Esty

    Best-Selling (MOST POPULAR) Cases:  

      1) Eaton: Portfolio Transformation & Cost of... View Details

    • Program

    Disruptive Innovation

    Apply theories of causality to understand why things happen the way they do Accurately predict the impact of strategic actions Better articulate your strategic questions and goals Assess the risks and... View Details
    • December 2010
    • Article

    Nominal versus Indexed Debt: A Quantitative Horse Race

    By: Laura Alfaro and Fabio Kanczuk
    The main arguments in favor of and against nominal and indexed debt are the incentive to default through inflation versus hedging against unforeseen shocks. We model and calibrate these arguments to assess their quantitative importance. We use a dynamic equilibrium... View Details
    Keywords: Borrowing and Debt; Motivation and Incentives; Inflation and Deflation; System Shocks; Taxation; Risk and Uncertainty; Framework; Problems and Challenges; Interest Rates; Cost; Developing Countries and Economies; Service Operations
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    • 22 Nov 2023
    • Research & Ideas

    Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle

    phenomenon and its implications is fascinating. We talk a lot about the productivity boosts from this kind of tool. But we are now also discovering some of the unforeseen consequences.” Where AI struggles: “Tactical actions” The “outside the frontier” View Details
    Keywords: by Rachel Layne; Information Technology; Technology
    • February 1989 (Revised November 1991)
    • Case

    Science Technology Co.--1985

    By: Thomas R. Piper
    The CEO of a U.S. electronics firm is assessing the financial forecasts and the financing plan prepared by the chief financial officer. Given the cyclicality of the industry and the volatility of the firm's performance, the CEO is unsure as to the usefulness of... View Details
    Keywords: Risk and Uncertainty; Change Management; Industry Growth; Forecasting and Prediction; Financial Strategy; Volatility; Electronics Industry
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    • November 1993 (Revised April 2007)
    • Case

    Continental Airlines--1992 (Abridged)

    By: Stuart C. Gilson
    The CEO is preparing a recommendation to the board regarding several potential outside investments in the company, which is currently operating in bankruptcy. In making his decision, the CEO has to consider various financial and strategic factors, including possible... View Details
    Keywords: Capital Structure; Cash Flow; Cost of Capital; Insolvency and Bankruptcy; Investment; Taxation; Risk and Uncertainty; Valuation; Aerospace Industry; United States
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    • July–September 2020
    • Article

    Innovation Contest: Effect of Perceived Support for Learning on Participation

    By: Olivia Jung, Andrea Blasco and Karim R. Lakhani
    Background: Frontline staff are well positioned to conceive improvement opportunities based on first-hand knowledge of what works and does not work. The innovation contest may be a relevant and useful vehicle to elicit staff ideas. However, the success of the... View Details
    Keywords: Contest; Innovation; Employee Engagement; Organizational Learning; Health Care; Health Care Delivery; Innovation and Invention; Organizations; Learning; Employees; Perception; Health Care and Treatment
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    • Article

    National Trends in the Safety Performance of Electronic Health Record Systems From 2009 to 2018

    By: David Classen, A Jay Holmgren, Zoe Co, Lisa Newmark, Diane Seger, Melissa Danforth and David Bates
    Importance Despite the broad adoption of electronic health record (EHR) systems across the continuum of care, safety problems persist. Objective To measure the safety performance of operational EHRs in hospitals across the country during a 10-year period. Design,... View Details
    Keywords: Electronic Health Record Systems; Health Care and Treatment; Information Technology; Performance; Safety; Measurement and Metrics; United States
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    • 30 Oct 2006
    • First Look

    First Look: October 31, 2006

    international economic and financial crises highlights the need for a comprehensive framework to assess the robustness of national economic and financial systems. This paper proposes a new comprehensive approach to measure, analyze, and... View Details
    Keywords: Sean Silverthorne
    • 11 Dec 2018
    • First Look

    New Research and Ideas, December 11, 2018

    acknowledged, oral history can still be seen as a critical source of data on opinions, voices, and judgements on events in which there was often silence in written records. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=55332 A Measure of View Details
    Keywords: Dina Gerdeman
    • Program

    Launching New Ventures

    Pitch your business to potential investors and other stakeholders Evolve your leadership approach to manage ongoing innovation, radical change, and growth Address competitive challenges Make sound investment and resource allocation decisions Determine the View Details
    • Fall 2012
    • Article

    Innovation Strategy and Entry Deterrence

    By: Ozge Turut and Elie Ofek
    We model an incumbent's decision to pursue radical or incremental innovation when facing a rival entrant. The radical innovation may yield lucrative financial returns but entails significant technological and market-related uncertainties. It is also particularly... View Details
    Keywords: Competition; Innovation Strategy; Risk and Uncertainty; Markets; Mathematical Methods
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    • Web

    Student Performance - Christensen Center for Teaching & Learning

    talks about the use of positive and negative grades in assessing student contributions to class discussions. Transcript Risks of Ambiguous Behavior Tom DeLong Professor DeLong cautions teachers to be aware... View Details
    • September 2022
    • Case

    BancoSol: Financial Inclusion in the Perfect Storm

    By: Michael Chu and Carla Larangeira
    In the pandemic, financial inclusion icon BancoSol faces a government-mandated year-long deferral of all loan payments, followed by the sudden Covid death of its CEO. In a Bolivia mired in political turmoil following a failed presidential election, with clients not... View Details
    Keywords: Decision Making; Crisis Management; Management Succession; Business Strategy; Innovation Leadership; Risk and Uncertainty; Financing and Loans; Restructuring; Financial Services Industry; Latin America; Bolivia
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