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- All HBS Web
(1,587)
- People (3)
- News (287)
- Research (1,102)
- Events (6)
- Multimedia (1)
- Faculty Publications (587)
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- 01 Jan 2003
- News
Greylock
opportunities to working with founders and managers to sponsoring over 120 successful initial public offerings. As well known as the venture capital industry is today, that was far from the case in 1965, when Greylock opened a small... View Details
- 03 Aug 2011
- News
No Ducking the Debt Ceiling
Lecturer Robert Pozen succinctly proposed what he called “a debt plan Republicans can support with $400 billion in revenue raisers.” To many Americans, this is now read-it-and-weep material. Just days before the vote, Professor of View Details
- 02 Dec 2017
- News
A Leveraged Investment
revenues at $20 million per year, a friend encouraged him to apply to HBS’s Owner/President Management (OPM) program. “I didn’t even know where Harvard Business School was,” says Hesham with a laugh. The... View Details
- 09 Jul 2019
- News
The Road to Impact
made a leap of faith. If he could just find a management position at a nonprofit, he figured, he could help direct social change. “That was my thesis,” he recalls. Since he made that jump, he’s proved that thesis correct several times... View Details
- 01 Apr 1999
- News
A Vibrant Brand
whom he regularly rubs shoulders. Instead, they include the likes of Dick Serafin, a production manager at Time Warner, and Sherill R. Heron and Jonathan A. Kraft, HBS classmates whose support he is "determined to pay back." Clinkscales's... View Details
Keywords: Susan Young
- 01 Feb 1997
- News
Mexico on the Brink: A Conversation with Juan Enriquez-Cabot (MBA '86)
From 1988 to 1993, Juan Enriquez-Cabot was CEO of SERVIMET, a for-profit urban development entity of the Mexico City government which grew 4,000 percent during his tenure and became the city's largest revenue source after taxes. In 1993,... View Details
- 01 Jan 2005
- News
Louis V. Gerstner, Jr., MBA 1965
influence has become increasingly international, with approximately 329,000 employees working in 75 countries. Now the world's largest information technology company, it recorded revenues of more than $96 billion in 2004. While IBM's... View Details
- 01 Apr 2000
- News
Rethinking Call Centers: Effective Delivery of Service is Key
call centers, with their attendant voice response units, need not be frustrating. When a company manages its call center well, effectively linking a triad of service, information technology, and internal processes, both the customer and... View Details
- 11 Mar 2008
- News
Soak the Rich?
Venture capital, private equity, and hedge fund partners — a group heavily laden with HBS alumni — may have dodged a tax bullet late last year, but they can expect Congressional advocates of higher taxes for investment managers to reload... View Details
- 30 Nov 2017
- News
Happy Meals (Are Here Again)
means there was a complaint—about the food, about the service, some negative thing that had escalated to the point that a manager had been called on to straighten things out. Or at least, that’s what it used to mean. In fall 2016,... View Details
- 18 Oct 2024
- News
My Worst Job
2004): Hi, my name is Torarie Durden, HBS class of 2004. The worst job I ever had was with a small business credit card company run by an enigmatic CEO who was a gigantic control freak, but also always felt he had to be the smartest person in the room. He also used... View Details
- 01 Jun 1997
- News
New Releases
managerial formula. His book is designed to help managers understand that distinction and show them how to adapt and respond accordingly. The Service Profit Chain by James L. Heskett, W. Earl Sasser, Jr., and Leonard A. Schlesinger (Free... View Details
- 01 Jun 2001
- News
Q&A: Donna Dubinsky
track. Revenues for the last quarter of 2000 hit $115.6 million, a 600 percent increase from the same period in 1999. Dubinsky, however, remains vigilant: “Many companies are interested in this marketspace,” she observes, “so we have a... View Details
- 01 Dec 2003
- News
Alumni Luminaries Discuss Careers, Values with HBS Students
Inc., an enterprise she began in her garage and grew into a $20 million operation with twelve hundred employees. She is the first African-American woman to earn an MBA at HBS. Charles O. Rossotti (MBA ’64), cofounder, former chairman and CEO, American View Details
- 01 Oct 1998
- News
Beyond the Numbers
movement, in the mid-1970s Robinson was a strategic financial manager for General Foods' (GF) domestic grocery products. After scanning a decade's worth of data and analyzing GF's investments in new product development, Robinson says he... View Details
Keywords: Eileen K. McCluskey
- 01 Mar 2014
- News
Cutting Edge
irrelevance. The company's signature wild cherry–flavored product all but disappeared from retailers' shelves; by 2012, annual revenues had sunk to about $1 million. Enter Steve Silk (MBA 1978), turnaround maestro and patron saint of lost... View Details
- 01 Oct 2002
- News
Andrew H. Tisch
things like helping the pool attendant put towels on the chaise longues. It was a family business, so we were all involved.” Tisch Hotels evolved into the Loews Corporation, one of the largest diversified financial enterprises in the United States. Last year, the firm... View Details
- 04 Dec 2019
- News
Skydeck Live: The Case for Funding Female Founders
like investing in sustainability or anything that is an impact fund. So a corporation B, where it’s not just about return on investment, but it’s also about having an impact in our environment, in our community. There’s so much data out there: Women-founded companies... View Details
- 01 Dec 2014
- News
3-Minute Briefing: Nagisa Manabe (MBA 1991)
package on Thanksgiving? Year over year, our revenue is up, even if we’re still in the red. And that’s a good thing. Touring a postal facility, you’ll often see someone hand-sorting beautiful, large envelopes, usually wedding invitations,... View Details
Keywords: Julia Hanna
- 01 Oct 1998
- News
Value Added
Now in the midst of his second three-year term as managing director of McKinsey & Company, Rajat Gupta sits in a corner office on the 29th floor of a Chicago skyscraper, overlooking Lake Michigan and the Windy City's financial district.... View Details
Keywords: James E. Aisner