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Publications

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  • All HBS Web  (375)
    • People  (1)
    • News  (72)
    • Research  (275)
    • Events  (1)
  • Faculty Publications  (95)

Show Results For

  • All HBS Web  (375)
    • People  (1)
    • News  (72)
    • Research  (275)
    • Events  (1)
  • Faculty Publications  (95)
← Page 10 of 375 Results →
  • 27 Jun 2019
  • Research & Ideas

Rituals Strengthen Couples. Here’s Why They’re Good for Business, Too

spell out the name of the retailer after visiting a tennis ball factory in Korea where the workers did a company cheer and calisthenics together every morning.  "My feeling is that just because we work so hard, we don't have to go around... View Details
Keywords: by Dina Gerdeman
  • Web

Harvard Business School

joined American Express as a marketing vice president in the travel-related services division. Before his retirement in 1993, he was promoted to senior vice president for worldwide communications. Wilkinson was a trustee and national... View Details
  • Profile

Casey Gerald

book of second-year EC colleagues. When he wanted to know more about consumer goods in Asia, he found an expert on retailing in Japan through the Retail & Luxury Goods Club. “Second,” says Casey, “HBS is... View Details
Keywords: Retail; Retail; Retail
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

clients with supply chain solutions. With five distribution centers and three logistics warehouses, and over 1,000 employees, Logistics previously managed more than 50 outbound orders per day to refill stores and retail locations for its... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 22 Jul 2019
  • Book

How to Be a Digital Platform Leader

century? Today, the world’s largest taxi company (Uber) owns no cars; the world’s largest provider of accommodations (Airbnb) owns no real estate; and the world’s largest retailer (Alibaba) owns no inventory. Modern platform thinking has... View Details
Keywords: by Martha Lagace
  • Web

2024 Reunion Presentations - Alumni

where everyone can thrive Communicate powerfully as a leader Go fast by empowering your team Can Consumers, Big Tech, and Retailers Fix Health Care? Professor Robert Huckman (PHDBE 2001) No additional materials available + More Info –... View Details
  • Teaching Interest

Overview

Globalization and Emerging Markets (Elective Course) The world order has changed significantly in the last two decades. The influence of western-style varieties of capitalism has been challenged by new forms of capitalism that rely less on private enterprise and on the... View Details
Keywords: Globalization; Strategy; Macroeconomics; State Capitalism; Political Economy; Emerging Markets; Multinational Firms and Management; Global Strategy; Economics; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; China; Africa; Dubai; Pakistan; India; Brazil; Russia; Cuba; Argentina
  • 18 Oct 2018
  • Research & Ideas

How to Use Free Shipping as a Competitive Weapon

given that they're exchanging what they hope is a boost in demand for sure losses on the logistics side," says Harvard Business School Assistant Professor Donald Ngwe. Shipping Fees and Product Assortment in Online Retail explores... View Details
Keywords: by Kristen Senz; Retail
  • 21 Mar 2004
  • Research & Ideas

Loyalty: Don’t Give Away the Store

when they offered the promotion. But it isn't clear that the promotion actually caused this. We wanted to get real data. It is difficult to get sample data from retailers; it takes a lot on their end to supply samples. We chose grocery... View Details
Keywords: by Manda Salls; Retail; Retail
  • 15 Dec 2014
  • Research & Ideas

Deconstructing the Price Tag

anticipation of the holiday season, the retailer introduced a $115 leather wallet on its website that came in five colors. In an effort to promote sales after the holiday, the View Details
Keywords: by Dina Gerdeman; Retail
  • 30 Jan 2012
  • News

Shopping Around

Calabrese: "Never mistake motion for action." Courtesy Julia Calabrese A commercial real-estate mogul who quotes Hemingway? That would be Julia Calabrese (OPM 22, 1995), CEO at London-based McArthurGlen Group UK Ltd., a leading owner, manager, and developer of designer... View Details
Keywords: real estate; shopping; Retail Trade; Retail Trade
  • 07 Aug 2006
  • Research & Ideas

Whatever Happened to Caveat Emptor?

faced. There is also a second cause, one that has its roots in the changing shopping experience. During the 1960s, European retailing began moving away from personalized service and toward new self-service sales formats. Abetted by the... View Details
Keywords: by Sean Silverthorne; Retail

    H. Stanley Marcus

    Taking control of the company from his father in 1950, Marcus was instrumental in promoting the exclusivity and uniqueness of the Neiman-Marcus brand. Through extravagant in-store promotional events and... View Details
    Keywords: Retail
    • 27 Jul 2009
    • Research & Ideas

    Social Network Marketing: What Works?

    Therefore, the advertising-based business model has had only limited success on social networking sites. If the purpose of advertising is to influence consumers' purchases, our research shows that there is another way to influence their behavior. Imagine that Sony... View Details
    Keywords: by Sarah Jane Gilbert; Retail; Retail; Retail
    • 01 Feb 2002
    • News

    Design Fair

    of Pinball, pictured at far right. The team, in collaboration with the Design Continuum and the MIT Media Lab, created a system for fashion retail stores that utilizes weight-sensitive floor tiles in order to know where shoppers are... View Details
    Keywords: MIT Media Lab; Colleges, Universities, and Professional Schools; Educational Services
    • 01 Oct 1998
    • News

    Short Takes

    new working paper, "How Promotions and Stockpiling Affect Brand Competition," HBS assistant professor Samuel S. Chun looks at the ways in which retailers influence competition among manufacturers when they... View Details
    Keywords: Eileen K. McCluskey
    • 01 Apr 2001
    • News

    Jimmy Lai Chee-ying: Rags, Riches, and Risk

    his way up the job ladder at a garment factory, in due course becoming plant manager. By speculating in the stock market, he turned bonus money into enough cash to start his own clothes-making operation, which eventually became Giordano, a wildly successful casual... View Details
    Keywords: Alejandro Reyes; Retail Trade; Retail Trade
    • 12 Dec 2012
    • Research & Ideas

    Power to the People: The Unexpected Influence of Small Coalitions

    caps. "These measures were not put in place because of the concentrated lobbying power of France's consumer lending sector," Trumbull says. Instead, French politicians worked closely with industry and family groups to develop regulations that View Details
    Keywords: by Kim Girard
    • 01 Mar 2016
    • News

    Case Study: Paper Chase

    operates four sales kiosks in the Boston area, with mobile retail teams that visit local fairs and markets. The kiosks offer a valuable in-person experience with a high conversion rate for the $8–$13 cards. The split between in-person and... View Details
    • 03 Jun 2015
    • What Do You Think?

    Is the Time Right for Self-Management?

    organizations?" Others saw limited potential in the concept. As Edward Hare put it, "There are some people capable of managing themselves in a larger organization but many who can't This strikes me as another of those 'ideas' View Details
    Keywords: by James Heskett; Retail
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