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- Faculty Publications (111)
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- 20 Sep 2016
- First Look
September 20, 2016
to Jewish organizational life. Inspired by 30 years of pioneering work by retail giant Leslie Wexner’s philanthropic focus on Jewish leadership, More Than Managing brings together diverse and remarkable thinkers to address challenges... View Details
Keywords: Sean Silverthorne
- 21 Feb 2012
- First Look
First Look: Feb. 21
managed. Firms in developing countries, such as Brazil, China, and India tend to be poorly managed. American retail firms and hospitals are also well managed by international standards, although American schools are more poorly managed... View Details
Keywords: Sean Silverthorne
- 10 Jan 2012
- First Look
First Look: January 10
are the best managed. Firms in developing countries, such as Brazil, China, and India, tend to be poorly managed. American retail firms and hospitals are also well managed by international standards, although American schools are more... View Details
Keywords: Sean Silverthorne
- 07 Nov 2007
- Op-Ed
How Marketing Hype Hurt Boeing and Apple
and brand-building can boost stock prices by raising customer and investor expectations. But the penalties for not delivering on marketing promises are fast becoming as significant as not meeting quarterly earnings targets. Boeing had View Details
- 07 May 2013
- First Look
First Look: May 7
644 geographically isolated markets in which a nationwide retail bank conducted business over a five-year period. We find that customers defect at a higher rate from the incumbent following increased service... View Details
Keywords: Carmen Nobel
- 24 Jul 2019
- Lessons from the Classroom
Can These Business Students Motivate Londoners to Do the Right Thing?
policymaking. Companies have long used behavioral economics but have more recently begun to create these types of teams to be more systematic about it. Banks around the world, including Fidelity, Lloyds in the UK, Commonwealth View Details
Keywords: by Dina Gerdeman
- 13 Dec 2016
- First Look
December 13, 2016
the banking sector, which is one reason for the disproportionately high impact on America’s small businesses, which tend to be heavily credit dependent. While some aspects of the economy have recovered in the years since, small businesses... View Details
Keywords: Carmen Nobel
- 29 Sep 2009
- First Look
First Look: September 29
distribution channels to alter customer interactions with the firm. Using a sample of retail banking customers observed over a 30-month period at a large U.S. bank, we test whether changes in service... View Details
Keywords: Martha Lagace
- 21 May 2013
- First Look
First Look: May 21
https://www.hbs.edu/faculty/Pages/item.aspx?num=44800 Do Strict Capital Requirements Raise the Cost of Capital? Banking Regulation and the Low Risk Anomaly By: Baker, Malcolm, and Jeffrey Wurgler Abstract—Minimum capital requirements are a central... View Details
Keywords: Sean Silverthorne
- 04 Feb 2014
- First Look
First Look: February 4
approaches. This can explain why the Fed stopped basing monetary policy on the quality of new bank loans, why it stopped being willing to cause recessions to deal with inflation, and why it was temporarily unwilling to maintain stable... View Details
Keywords: Sean Silverthlorne
- 28 Oct 2008
- First Look
First Look: October 28, 2008
Stafford Abstract No abstract is available at this time. Download the paper: http://www.hbs.edu/research/pdf/09-060.pdf Democratizing Entry: Banking Deregulations, Financing Constraints, and Entrepreneurship (revised) Authors:William R.... View Details
Keywords: Martha Lagace
- 28 Apr 2009
- First Look
First Look: April 28, 2009
Chile's largest wine producer faces a price versus value positioning problem. Its highest quality wines are not priced competitively at retail because "Made in Chile" connotes great value and low price. Purchase this case:... View Details
Keywords: Martha Lagace
- 12 Aug 2002
- Research & Ideas
‘Let the Buyer Beware’ Doesn’t Protect Investors
principle is "buyer beware." The dynamics of the financial markets are the attempt of the bank to sell to suspicious investors. In bubbles, the professionals in the Financial Value Chain get too successful at fooling the View Details
Keywords: by D. Quinn Mills
- 02 Aug 2016
- First Look
August 2, 2016
same behaviors described as “random behaviors.” Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51401 Financial Regulation in a Quantitative Model of the Modern Banking System By: Begenau, Juliane, and Tim Landvoigt... View Details
Keywords: Sean Silverthorne
- 30 Apr 2001
- Research & Ideas
Big Companies, Big Opportunities—Big Questions
financial officer of Grupo Elektra, Latin America's leading specialty retailer and consumer finance company. Global banks are decreasing their positions in Latin America. Last year alone, he said, major... View Details
Keywords: by Julie Jette
- 23 Jan 2020
- Research & Ideas
Businesses Need a 'Catalyst' to Make CSR Practices Stick
Many companies follow a tried-and-true approach to pursuing corporate social responsibility practices. They set aside a certain amount per year to fund a CSR office, which then tries to help clean up the environment or improve the quality of life of people in the areas... View Details
Keywords: by Michael Blanding
- 16 Sep 2014
- First Look
First Look: September 16
prospects, and its stock price. Purchase this case: http://hbr.org/product/molycorp-issuing-the-happy-meal-securities-b/an/215014-PDF-ENG Harvard Business School Case 215-002 Molycorp: Morgan Brother's Reverse Convertible Notes (C) In August 2011, Morgan Brothers View Details
Keywords: Sean Silverthorne
- 08 Apr 2014
- First Look
First Look: April 8
that your interviewer isn't out to get you. Stay at the table and maintain a sense of perspective. Publisher's link: http://hbr.org/2014/04/15-rules-for-negotiating-a-job-offer/ar/1 August 2013 Harvard Business Review Can an 'Ethical' View Details
Keywords: Sean Silverthorne
- 21 Jan 2013
- Research & Ideas
Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill
Measuring Social Impact Historically, economists and firms alike have banked on the theory that workers are motivated by earning financial incentives and boosting revenues. And in designing development projects for developing countries,... View Details
Keywords: by Carmen Nobel
- 20 Mar 2012
- First Look
First Look: March 20
did not gain water during the privatization. This suggests that propaganda was persuasive when it had a basis in reality. Foreign Entry and the Mexican Banking System, 1997-2007 Authors:Stephen Haber and Aldo Musacchio... View Details
Keywords: Sean Silverthorne