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  • April 2022
  • Case

Corporate Responses to the War in Ukraine: Nestlé

By: Nien-he Hsieh and Christopher Diak
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Hsieh, Nien-he, and Christopher Diak. "Corporate Responses to the War in Ukraine: Nestlé." Harvard Business School Case 322-121, April 2022.
  • July 1992 (Revised August 1993)
  • Background Note

Note on Information Technology and Quick Response Logistics

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Konsynski, Benn R., and Jiro Kokuryo. "Note on Information Technology and Quick Response Logistics." Harvard Business School Background Note 193-018, July 1992. (Revised August 1993.)
  • July 1991 (Revised September 1993)
  • Case

Sara Lee Knit Products: Quick Response at Hanes

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Konsynski, Benn R. "Sara Lee Knit Products: Quick Response at Hanes." Harvard Business School Case 191-021, July 1991. (Revised September 1993.)
  • winter 2006
  • Article

Katrina and the Core Challenges of Disaster Response

By: Arnold M. Howitt and Herman B. "Dutch" Leonard
Keywords: Natural Disasters; Problems and Challenges; Outcome or Result
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Howitt, Arnold M., and Herman B. "Dutch" Leonard. "Katrina and the Core Challenges of Disaster Response." Fletcher Forum of World Affairs 30, no. 1 (winter 2006): 215–221.
  • March 2003
  • Case

Insurer of Last Resort? The Federal Financial Response to September 11

By: David A. Moss and Sarah A. Brennan
Examines the federal financial response to September 11, 2001: the airline bailout, the victim compensation fund, emergency aid to New York and Washington, and terrorism reinsurance. Less than two weeks after the attacks, the government had committed almost $40 billion... View Details
Keywords: Business and Government Relations; Insurance; Risk Management; United States
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Moss, David A., and Sarah A. Brennan. "Insurer of Last Resort? The Federal Financial Response to September 11." Harvard Business School Case 703-041, March 2003.
  • 05 Mar 2008
  • Working Paper Summaries

Board of Directors’ Responsiveness to Shareholders: Evidence from Shareholder Proposals

Keywords: by Yonca Ertimur, Fabrizio Ferri & Stephen R. Stubben
  • 03 Feb 2018
  • Op-Ed

How to Heed BlackRock's Call for Corporate Social Responsibility

renowned for their social responsibility still struggle to overcome this challenge. The focus of my research has been social enterprises, which provide laboratories to learn about the joint pursuit of social and commercial objectives in... View Details
Keywords: by Julie Battilana
  • December 2010
  • Article

Organising Response to Extreme Emergencies: The Victorian Bushfires of 2009

By: Dutch Leonard and Arnold M. Howitt
How can people and organisations best respond to emergency events that are significantly beyond the boundaries of what they had generally anticipated, expected, prepared for-or even imagined? What forms of organisations are likely to be best able to cope with such... View Details
Keywords: Organizations; Management Practices and Processes; Natural Disasters; Crisis Management; Boundaries; United States
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Leonard, Dutch, and Arnold M. Howitt. "Organising Response to Extreme Emergencies: The Victorian Bushfires of 2009." Australian Journal of Public Administration 69, no. 4 (December 2010): 372–386.
  • 30 Oct 2008
  • Working Paper Summaries

Do Voters Appreciate Responsive Governments? Evidence from Indian Disaster Relief

Keywords: by Shawn A. Cole, Andrew Healy & Eric D. Werker
  • April 2024
  • Article

How Our Ideological Out-Group Shapes Our Emotional Response to Our Shared Socio-Political Reality

By: Julia Elad-Strenger, Amit Goldenberg, Tamar Saguy and Eran Halperin
What shapes our emotional responses to socio-political events? Following the social identity approach, we suggest that individuals adjust their emotional responses to socio-political stimuli based on their ideological out-group's responses, in a manner that preserves... View Details
Keywords: Political Ideology; Emotions; Identity; Groups and Teams; Israel
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Elad-Strenger, Julia, Amit Goldenberg, Tamar Saguy, and Eran Halperin. "How Our Ideological Out-Group Shapes Our Emotional Response to Our Shared Socio-Political Reality." British Journal of Social Psychology 63, no. 2 (April 2024): 723–744.
  • 2012
  • Chapter

Leading in Crises: Observations on the Political and Decision-Making Dimensions of Response

By: Herman B. Leonard and Arnold M. Howitt
Emergency response organizations, as we have argued in earlier writing, must deal with both "routine emergencies" (dangerous events, perhaps extremely severe, that are routine because they can be anticipated and prepared for) and "true crises" (which, because of... View Details
Keywords: Strategy; Leadership; Decision Choices and Conditions; Crisis Management; Government and Politics
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Leonard, Herman B., and Arnold M. Howitt. "Leading in Crises: Observations on the Political and Decision-Making Dimensions of Response." Chap. 3 in Mega-Crises: Understanding the Prospects, Nature, Characteristics and the Effects of Cataclysmic Events, edited by Ira Helsloot, Arjen Boin, Brian Jacobs, and Louise K. Comfort, 25–36. Springfield, IL: Charles C. Thomas, 2012.
  • June 26, 2019
  • Article

The Biggest Mistakes Companies Make With Corporate Social Responsibility

By: Rosabeth Moss Kanter
There’s almost nothing worse for the corporate ego than thinking that you’re doing good and should be appreciated for it, only to find that you’re pilloried instead. The public doesn’t believe you, the community doesn’t want you, and your own employees won’t defend... View Details
Keywords: Corporate Social Responsibility and Impact; Leadership; Change; Business and Community Relations
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Kanter, Rosabeth Moss. "The Biggest Mistakes Companies Make With Corporate Social Responsibility." Wall Street Journal (online) (June 26, 2019).
  • December 2023 (Revised August 2024)
  • Case

Monsters in the Machine? Tackling the Challenge of Responsible AI

By: Paul M. Healy and Debora L. Spar
In November of 2022, the small tech company OpenAI released ChatGPT, an artificial intelligence chatbot which quickly captured the public’s imagination—becoming the world’s fastest-growing consumer application within months of its release. Though observers from across... View Details
Keywords: Technological Innovation; AI and Machine Learning; Ethics; Governing Rules, Regulations, and Reforms; Technology Adoption; Corporate Social Responsibility and Impact; Technology Industry; United States; European Union; China
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Healy, Paul M., and Debora L. Spar. "Monsters in the Machine? Tackling the Challenge of Responsible AI." Harvard Business School Case 324-062, December 2023. (Revised August 2024.)
  • 14 Nov 2007
  • Working Paper Summaries

Accountability in Complex Organizations: World Bank Responses to Civil Society

Keywords: by Alnoor S. Ebrahim & Steve Herz
  • 2020
  • Working Paper

Consumers Punish Firms That Cut Employee Pay in Response to COVID-19

By: Bhavya Mohan, Serena Hagerty and Michael Norton
Two experiments, including one incentive compatible study, examine the impact of cutting pay for executives versus employees in response to COVID-19 on consumer behavior. Study 1 explores the effect of announcing cuts or no cuts to CEO and employee pay, and shows that... View Details
Keywords: Employee Furloughs; CEO Pay Cuts; Pay Ratios; Purchase Intention; Health Pandemics; Employees; Wages; Executive Compensation; Consumer Behavior
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Mohan, Bhavya, Serena Hagerty, and Michael Norton. "Consumers Punish Firms That Cut Employee Pay in Response to COVID-19." Harvard Business School Working Paper, No. 21-020, August 2020.
  • August 2011 (Revised September 2011)
  • Supplement

The Dannon Company: Marketing and Corporate Social Responsibility (B)

By: Christopher Marquis and Bobbi Thomason
Details Dannon's decision to initiate a cause marketing program focused on breast cancer to directly compete with Yoplait. View Details
Keywords: Marketing; Corporate Social Responsibility and Impact; Food and Beverage Industry
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Marquis, Christopher, and Bobbi Thomason. "The Dannon Company: Marketing and Corporate Social Responsibility (B)." Harvard Business School Supplement 412-047, August 2011. (Revised September 2011.)
  • April 1, 2020
  • Article

Coronavirus Is Putting Corporate Social Responsibility to the Test

By: Mark R. Kramer
A great many large companies talk about their values, or about how much they care for their employees and other stakeholders. The coronavirus crisis is the time for them to make good on that commitment. The author offers some things that corporations can do to help... View Details
Keywords: Health Pandemics; Corporate Social Responsibility and Impact
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Kramer, Mark R. "Coronavirus Is Putting Corporate Social Responsibility to the Test." Harvard Business Review Digital Articles (April 1, 2020).
  • September 1995 (Revised May 1998)
  • Case

RogersCasey Alternative Investments: Innovative Response to the Distribution Challenge

By: Josh Lerner
RogersCasey Alternative Investments faces the challenge of managing distributions of stock by the private equity investors in which their clients have invested. These distributed shares appear to behave in complex ways, apparently at odds with market efficiency. A... View Details
Keywords: Private Equity; Stocks; Financial Strategy; Investment; Innovation Strategy; Management; Distribution; Performance; Behavior
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Lerner, Josh. "RogersCasey Alternative Investments: Innovative Response to the Distribution Challenge." Harvard Business School Case 296-024, September 1995. (Revised May 1998.)
  • April 1995
  • Teaching Note

EMC Corporation: Response to Shareholder Litigation (Case Series) TN

By: Josh Lerner
Teaching Note for (9-294-070) and (9-294-071). View Details
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Lerner, Josh. "EMC Corporation: Response to Shareholder Litigation (Case Series) TN." Harvard Business School Teaching Note 295-138, April 1995.
  • October 2008
  • Article

Organizational Responses to Environmental Demands: Opening the Black Box

By: Magali Delmas and Michael W. Toffel
This paper combines new and old institutionalism to explain differences in organizational strategies. We propose that differences in the influence of corporate departments lead their facilities to prioritize different external pressures and thus adopt different... View Details
Keywords: Environmental Sustainability; Management Practices and Processes; Decisions; Adoption
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Delmas, Magali, and Michael W. Toffel. "Organizational Responses to Environmental Demands: Opening the Black Box." Strategic Management Journal 29, no. 10 (October 2008): 1027–1055.
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