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  • All HBS Web  (7,523)
    • People  (19)
    • News  (1,492)
    • Research  (4,335)
    • Events  (45)
    • Multimedia  (71)
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  • 10 Oct 2005
  • Research & Ideas

Corporate Responsibility and the Environment: What is the Right Thing To Do?

It's a question often debated, but seldom answered authoritatively: Do companies have a social responsibility to protect the environment beyond legal requirements? Specifically, may companies do so within the scope of their fiduciary... View Details
Keywords: by Manda Salls
  • March 2003
  • Case

Insurer of Last Resort? The Federal Financial Response to September 11

By: David A. Moss and Sarah A. Brennan
Examines the federal financial response to September 11, 2001: the airline bailout, the victim compensation fund, emergency aid to New York and Washington, and terrorism reinsurance. Less than two weeks after the attacks, the government had committed almost $40 billion... View Details
Keywords: Business and Government Relations; Insurance; Risk Management; United States
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Moss, David A., and Sarah A. Brennan. "Insurer of Last Resort? The Federal Financial Response to September 11." Harvard Business School Case 703-041, March 2003.
  • April 2022
  • Case

Corporate Responses to the War in Ukraine: Nestlé

By: Nien-he Hsieh and Christopher Diak
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Hsieh, Nien-he, and Christopher Diak. "Corporate Responses to the War in Ukraine: Nestlé." Harvard Business School Case 322-121, April 2022.
  • July 1992 (Revised August 1993)
  • Background Note

Note on Information Technology and Quick Response Logistics

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Konsynski, Benn R., and Jiro Kokuryo. "Note on Information Technology and Quick Response Logistics." Harvard Business School Background Note 193-018, July 1992. (Revised August 1993.)
  • July 1991 (Revised September 1993)
  • Case

Sara Lee Knit Products: Quick Response at Hanes

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Konsynski, Benn R. "Sara Lee Knit Products: Quick Response at Hanes." Harvard Business School Case 191-021, July 1991. (Revised September 1993.)
  • winter 2006
  • Article

Katrina and the Core Challenges of Disaster Response

By: Arnold M. Howitt and Herman B. "Dutch" Leonard
Keywords: Natural Disasters; Problems and Challenges; Outcome or Result
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Howitt, Arnold M., and Herman B. "Dutch" Leonard. "Katrina and the Core Challenges of Disaster Response." Fletcher Forum of World Affairs 30, no. 1 (winter 2006): 215–221.
  • 05 Mar 2008
  • Working Paper Summaries

Board of Directors’ Responsiveness to Shareholders: Evidence from Shareholder Proposals

Keywords: by Yonca Ertimur, Fabrizio Ferri & Stephen R. Stubben
  • 03 Feb 2018
  • Op-Ed

How to Heed BlackRock's Call for Corporate Social Responsibility

Larry Fink recently created a shockwave. As cofounder, chairman, and CEO of BlackRock, one of the world’s largest global asset management firms, in an open letter to CEOs he caught the attention of financial markets and beyond by insisting on the importance of... View Details
Keywords: by Julie Battilana
  • 30 Oct 2008
  • Working Paper Summaries

Do Voters Appreciate Responsive Governments? Evidence from Indian Disaster Relief

Keywords: by Shawn A. Cole, Andrew Healy & Eric D. Werker
  • April 1, 2020
  • Article

Coronavirus Is Putting Corporate Social Responsibility to the Test

By: Mark R. Kramer
A great many large companies talk about their values, or about how much they care for their employees and other stakeholders. The coronavirus crisis is the time for them to make good on that commitment. The author offers some things that corporations can do to help... View Details
Keywords: Health Pandemics; Corporate Social Responsibility and Impact
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Kramer, Mark R. "Coronavirus Is Putting Corporate Social Responsibility to the Test." Harvard Business Review Digital Articles (April 1, 2020).
  • June 26, 2019
  • Article

The Biggest Mistakes Companies Make With Corporate Social Responsibility

By: Rosabeth Moss Kanter
There’s almost nothing worse for the corporate ego than thinking that you’re doing good and should be appreciated for it, only to find that you’re pilloried instead. The public doesn’t believe you, the community doesn’t want you, and your own employees won’t defend... View Details
Keywords: Corporate Social Responsibility and Impact; Leadership; Change; Business and Community Relations
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Kanter, Rosabeth Moss. "The Biggest Mistakes Companies Make With Corporate Social Responsibility." Wall Street Journal (online) (June 26, 2019).
  • April 2024
  • Article

How Our Ideological Out-Group Shapes Our Emotional Response to Our Shared Socio-Political Reality

By: Julia Elad-Strenger, Amit Goldenberg, Tamar Saguy and Eran Halperin
What shapes our emotional responses to socio-political events? Following the social identity approach, we suggest that individuals adjust their emotional responses to socio-political stimuli based on their ideological out-group's responses, in a manner that preserves... View Details
Keywords: Political Ideology; Emotions; Identity; Groups and Teams; Israel
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Elad-Strenger, Julia, Amit Goldenberg, Tamar Saguy, and Eran Halperin. "How Our Ideological Out-Group Shapes Our Emotional Response to Our Shared Socio-Political Reality." British Journal of Social Psychology 63, no. 2 (April 2024): 723–744.
  • 2012
  • Chapter

Leading in Crises: Observations on the Political and Decision-Making Dimensions of Response

By: Herman B. Leonard and Arnold M. Howitt
Emergency response organizations, as we have argued in earlier writing, must deal with both "routine emergencies" (dangerous events, perhaps extremely severe, that are routine because they can be anticipated and prepared for) and "true crises" (which, because of... View Details
Keywords: Strategy; Leadership; Decision Choices and Conditions; Crisis Management; Government and Politics
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Leonard, Herman B., and Arnold M. Howitt. "Leading in Crises: Observations on the Political and Decision-Making Dimensions of Response." Chap. 3 in Mega-Crises: Understanding the Prospects, Nature, Characteristics and the Effects of Cataclysmic Events, edited by Ira Helsloot, Arjen Boin, Brian Jacobs, and Louise K. Comfort, 25–36. Springfield, IL: Charles C. Thomas, 2012.
  • 2020
  • Working Paper

Consumers Punish Firms That Cut Employee Pay in Response to COVID-19

By: Bhavya Mohan, Serena Hagerty and Michael Norton
Two experiments, including one incentive compatible study, examine the impact of cutting pay for executives versus employees in response to COVID-19 on consumer behavior. Study 1 explores the effect of announcing cuts or no cuts to CEO and employee pay, and shows that... View Details
Keywords: Employee Furloughs; CEO Pay Cuts; Pay Ratios; Purchase Intention; Health Pandemics; Employees; Wages; Executive Compensation; Consumer Behavior
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Mohan, Bhavya, Serena Hagerty, and Michael Norton. "Consumers Punish Firms That Cut Employee Pay in Response to COVID-19." Harvard Business School Working Paper, No. 21-020, August 2020.
  • December 2023 (Revised August 2024)
  • Case

Monsters in the Machine? Tackling the Challenge of Responsible AI

By: Paul M. Healy and Debora L. Spar
In November of 2022, the small tech company OpenAI released ChatGPT, an artificial intelligence chatbot which quickly captured the public’s imagination—becoming the world’s fastest-growing consumer application within months of its release. Though observers from across... View Details
Keywords: Technological Innovation; AI and Machine Learning; Ethics; Governing Rules, Regulations, and Reforms; Technology Adoption; Corporate Social Responsibility and Impact; Technology Industry; United States; European Union; China
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Healy, Paul M., and Debora L. Spar. "Monsters in the Machine? Tackling the Challenge of Responsible AI." Harvard Business School Case 324-062, December 2023. (Revised August 2024.)
  • 14 Nov 2007
  • Working Paper Summaries

Accountability in Complex Organizations: World Bank Responses to Civil Society

Keywords: by Alnoor S. Ebrahim & Steve Herz
  • April 2019
  • Article

Score Blending: How Scale Response Grouping Biases Perceived Standing

By: Ryan Hauser and Norbert Schwarz
Numerical values—from test scores to credit scores—inform us of our relative standing and can shape our decisions. The values are usually presented in a continuous format (which places scores on a single line) or a grouped format (which separates scores into several... View Details
Keywords: Decision-making; Scale; Decision Making; Perception
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Hauser, Ryan, and Norbert Schwarz. "Score Blending: How Scale Response Grouping Biases Perceived Standing." Journal of Behavioral Decision Making 32, no. 2 (April 2019): 194–202.
  • September 22, 2015
  • Article

Who's Responsible for Erasing America's Shortage of Skilled Workers?

By: Joseph B. Fuller
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Fuller, Joseph B. "Who's Responsible for Erasing America's Shortage of Skilled Workers?" The Atlantic (website) (September 22, 2015).
  • July 2015
  • Background Note

An Overview of Corporate Social Responsibility in India (B)

By: V. Kasturi Rangan and Shashank Shah
Keywords: India
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Rangan, V. Kasturi, and Shashank Shah. "An Overview of Corporate Social Responsibility in India (B)." Harvard Business School Background Note 516-010, July 2015.
  • July 2015
  • Background Note

An Overview of Corporate Social Responsibility in India (A)

By: V. Kasturi Rangan and Shashank Shah
Keywords: India
Citation
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Rangan, V. Kasturi, and Shashank Shah. "An Overview of Corporate Social Responsibility in India (A)." Harvard Business School Background Note 516-009, July 2015.
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