Relational Contracts - Publications - Faculty & Research

17 Nov 2009
First Look

First Look: Nov. 17

similar to that of strategy. We present a conceptual framework to separate and relate business model and strategy. Business model, we argue, is a reflection of the firm's realized strategy. We find that in simple competitive situations... View Details

Keywords: Martha Lagace

Web

Case Studies - Social Impact Collaboratory

higher education and beyond can realize change by working with, not against, change-makers even when board members and community leaders stand in opposition. Bold collaboration, significant due diligence, and persistence are integral to reaping institutional change.... View Details

04 Jan 2022
What Do You Think?

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

transferred to a personal account from his corporate email account. The board also was able to allege that Easterbrook had actually had physical sexual relationships with three other McDonald’s employees in 2018. In other words, Easterbrook had lied to the board.... View Details

Keywords: by James Heskett

19 Mar 2014
Research & Ideas

A Brand Manager’s Guide to Losing Control

doctoral studies. Brand managers entered the social media landscape with the same approach they used for television and radio advertising, she says. "With both of those media, we have an understood contract with consumers: In order... View Details

Keywords: by Carmen Nobel; Advertising

26 Mar 2018
Research & Ideas

To Motivate Employees, Give an Unexpected Bonus (or Penalty)

with how employees are motivated than the actual consequences they receive. Motivation is important in business for one reason: In the contract between employers and employees, it’s simply not possible to spell out how employees’ roles... View Details

Keywords: by Michael Blanding; Manufacturing

16 Jan 2006
Research & Ideas

Adam Smith, Behavioral Economist?

called "The Morals of a Market Society" focusing on the virtues Smith wrote about in The Theory of Moral Sentiments (TMS). Once I started more research in behavioral economics, I realized how closely Smith's work from TMS View Details

Keywords: by Ann Cullen

16 Dec 2014
First Look

First Look: December 16

James K., and Laurence A. Green Abstract—Following a brief summary of Henry A. Kissinger's career, this paper describes three of his most pivotal negotiations: the historic establishment of U.S. diplomatic relations with the People's... View Details

Keywords: Sean Silverthorne

10 Nov 2003
Research & Ideas

Globalization: The Strategy of Differences

usually much less profitable than domestic business. Why is globalization proving so hard to get right? The answer is related in part to how companies frame their globalization strategies. In many if not most cases, companies see... View Details

Keywords: by Pankaj Ghemawat

15 Dec 2015
First Look

December 15, 2015

compensation incentives for CSR. We test our predictions using novel executive compensation contract data and find that firms with more shareholder friendly corporate governance are more likely to provide compensation to executives linked... View Details

Keywords: Carmen Nobel

01 Jan 2011
News

Karen Gordon Mills, MBA 1977

Council on Foreign Relations 2007 Becomes chair of Maine's Council on Competitiveness and the Economy 2009 Named administrator of the US Small Business Administration Throughout her career, Karen Gordon Mills owned, managed, mentored, and... View Details

01 Oct 2014
What Do You Think?

Is Too Much Focus a Problem?

"Excess of everything is bad it always relates to the matter in point (for example) getting big data about our customers and focusing too deeply on it will lead to not noticing other important facets However, while finalizing a View Details

Keywords: by James Heskett

11 Feb 2020
Sharpening Your Skills

10 Rules Entrepreneurs Need to Know Before Adopting AI

However, that’s not the reality of the enterprise world. Big enterprises by default are averse to change unless they are convinced the alternative is worth their business development effort and the time involved of the legal-finance team to negotiate View Details

Keywords: by Rocio Wu

Web

Technology & Operations Management Awards & Honors - Faculty & Research

Winner of the 2017 So! WHAT Award for the most outstanding article from five years earlier for “CEO Relational Leadership and Strategic Decision Quality in Top Management Teams: The Role of Team Trust and Learning from Failure” (... View Details

08 Dec 2020
Research & Ideas

Why Companies Hunt for Talent on Digital Platforms, Not in Resume Piles

contracted the national polling company CivicScience to survey more than 13,000 workers from a variety of industries across the country. They found that nearly 18 percent of workers were recruited to their positions by a firm or an... View Details

Keywords: by Michael Blanding; Employment

Web

HBS - Financials | Supplemental Financial Information

editorial section of the HBP website features motivational lessons and practical insights on a range of topics. Revenue from Corporate Learning declined 7 percent from the prior year. As a result of COVID-19, many corporate clients delayed the launch of View Details

19 Sep 2005
Research & Ideas

Rethinking Company Loyalty

Few business leaders would deny the importance of organizational loyalty; perhaps fewer still believe they can achieve it the way they once did. After all, the lifetime contract expired long ago, and your people—especially your best... View Details

Keywords: by Lauren Keller Johnson

13 May 2019
Research & Ideas

The Unexpected Way Whistleblowers Reduce Government Fraud

opportunity to work to overcome the whistleblower’s allegations. Government agencies only reduce total contract dollar volume if the allegations are ultimately deemed to have merit. “I think it’s a surprisingly sophisticated interplay... View Details

Keywords: by Kristen Senz; Service; Construction

18 Jul 2019
Lessons from the Classroom

The Internet of Things Needs a Business Model. Here It Is

changed its business model from selling copiers to renting copiers and charging by the number of copies made, IoT-based companies may need to innovate on how they charge for their products, selling assets, or software-as-a-service, or shared savings View Details

Keywords: by Michael Blanding; Computer

Web

Frequently Asked Questions | HBS Online

allow a Third Party to pay on their behalf, using the Third-Party payment feature. Additionally, a Third-Party payer can be added as an authorized payer permitting HBS Online to communicate with the authorized Third Party regarding payment issues View Details

08 Nov 2011
First Look

First Look: Nov. 8

supplement:http://cb.hbsp.harvard.edu/cb/product/311135-PDF-ENG Penn Warranty Corporation Richard S. Ruback and Royce YudkoffHarvard Business School Case 212-007 Penn Warranty Corporation sold warranty contracts to the used-car market.... View Details