Filter Results:
(343)
Show Results For
- All HBS Web (528)
- Faculty Publications (109)
Show Results For
- All HBS Web (528)
- Faculty Publications (109)
Sort by
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
imposed by social distancing by facilitating community, offering empathy, and providing social support. AB InBev joined thousands of museums and performing arts organizations in offering virtual performances, sponsoring the Bud Light Dive... View Details
Keywords: by Jill Avery and Richard Edelman
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
keep the team progressing toward their goal, but to properly address all concerns raised along the way. Use the “clean sheet of paper” exercise to think creatively about company processes Another best practice is to perform the clean... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
Health Organization recommendations when the crisis was still far away. The protocols were ready within two weeks. By mid-March, the implementation was monitored on a daily basis by a crisis committee. Key learnings We can derive three... View Details
- 02 Jul 2013
- First Look
First Look: July 2
hence preventable. The author, a longtime consultant to the VC industry, outlines four recommendations for entrepreneurs sitting down at the table with prospective funders. Understand your leverage. Your leverage is not only a function of... View Details
Keywords: Anna Secino
- 18 Jun 2012
- Research & Ideas
Better by the Bunch: Evaluating Job Candidates in Groups
people are evaluated jointly rather than separately regarding their future performance. These findings are presented in the working paper When Performance Trumps Gender Bias: Joint versus Separate Evaluation, coauthored by HKS Professor... View Details
Keywords: by Maggie Starvish
- 11 May 2011
- Research & Ideas
Building a Better Board
meaningfully to strategy development. Making It Safe To Be Critical Chief among the responsibilities of a corporate board member is to develop and share an honest assessment of the company's performance, including the performance of the... View Details
Keywords: by Carmen Nobel
- 06 Nov 2013
- What Do You Think?
Is Top-Down Resource Allocation on the Rise?
be familiar with specific opportunities) manages the context—organization, the way managerial performance is measured and rewarded, etc.—that shapes definition of opportunities and the selection of those to be supported. In this view,... View Details
Keywords: by James Heskett
- 06 Jun 2012
- What Do You Think?
Is Something Wrong with the Way We Work?
the office to benefit from the stimulus of solving client problems while "preferably working in a garden or even petting the dog or cat." If the problem is us, the solution may lie with us. Joe Fernandez recommended that we... View Details
- 20 Apr 2020
- Book
Why COVID-19 Raises the Stakes for Healthy Buildings
worth your time getting up to speed quickly. Commissioning is the process by which you make sure your building is performing the way it was designed to. (Or for new buildings, it’s the process by which you verify you are getting the... View Details
- 29 Aug 2011
- Research & Ideas
Decoding Insider Information and Other Secrets of Old School Chums
cover, hypothesizing that analysts gain comparatively good information if they attended the same college as a firm's top executives or board members. In short, the researchers found that the analysts outperformed on their stock View Details
- 03 Nov 2011
- What Do You Think?
The Ultimate Question in Management
continuously inspire the passion and confidence for every employee to perform their role at the expected level or better?" (from Barry Cohen), "Will the world be a better place if I do my job well?" (from Mo Bjornestad),... View Details
Keywords: by James Heskett
- 30 Sep 2008
- First Look
First Look: September 30, 2008
benefit of increased labor is improved quality. The objective of this paper is to examine the effect of labor on profitability through its impact on quality. Since employees at retail stores perform both production-related activities and... View Details
Keywords: Martha Lagace
- 17 Sep 2013
- First Look
First Look: September 17
selection and recommendation incentives than their sell-side peers. We examine the selection and performance of stocks recommended by analysts at a large investment firm... View Details
Keywords: Sean Silverthorne
- 23 Jul 2008
- Sharpening Your Skills
Sharpening Your Skills: Balanced Scorecard in Action
reduce the gap between strategy and execution? Does the BSC work in testing strategy? How Can The Balanced Scorecard Improve Corporate Governance? Working Paper: Improving Corporate Governance with the Balanced Scorecard The authors review the key roles of corporate... View Details
- 01 Sep 2009
- First Look
First Look: September 1
of capital within an economy. The theory predicts that GAAP's principal focus, as shaped by the demand for and supply of financial information, is on the use of the income statement and balance sheet for performance measurement and... View Details
Keywords: Martha Lagace
- 07 Oct 2002
- Research & Ideas
What Leaders Need to Do To Restore Investor Confidence
concern for a wide range of constituencies—has been pushed aside and has been replaced by a technical definition of what is acceptable. So there's also no question that we need to strengthen the internal systems that guide conduct within a firm: View Details
Keywords: by Harvard Management Update
- 03 Feb 2016
- What Do You Think?
How Do You Hire an 'Impostor'?
that’s more risky.” She also recommended using a technique called values profiling in hiring imposters. Shyamsunder Panchavati would look for a person moderate about his achievements "(but whose) work records are however not so... View Details
Keywords: by James Heskett
- 12 Aug 2002
- Research & Ideas
‘Let the Buyer Beware’ Doesn’t Protect Investors
recognized as a result of the bubble—have been those of the analysts who worked in the investment banks. The banks employ two kinds of analysts: Those who issue recommendations about individual firms, and those who try to get investors to... View Details
Keywords: by D. Quinn Mills
- 23 Aug 2004
- Research & Ideas
New Challenges for Long-Term Investors
companies, which in turn are linked to the overall performance of the economy. There is an inherent uncertainty about the future prospects of these companies and the economy which does not go away at any investment horizon. Thus stocks... View Details
Keywords: by Ann Cullen
- 08 Sep 2003
- Research & Ideas
A Bold Proposal for Investment Reform
availability of high quality information on corporate performance is critical to the effective functioning of the exchanges and maintaining their reputations for listing reliable securities. In this e-mail Q&A, Healy and Palepu expand... View Details