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- All HBS Web (406)
- Faculty Publications (149)
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- 09 Oct 2018
- First Look
New Research and Ideas, October 9, 2018
employees influences their startup's performance. We conducted a randomized field experiment in India with 100 high-growth technology firms whose founders received in-person advice from other entrepreneurs... View Details
Keywords: Dina Gerdeman
- 10 Sep 2001
- Research & Ideas
The Negotiator’s Secret: More Than Merely Effective
wildly inaccurate, the psychology of perception systematically leads negotiators to major errors. Self-Serving Role Bias. People tend unconsciously to interpret information pertaining to their own side in a strongly self-serving way. The following View Details
Keywords: by James K. Sebenius
- 15 Aug 2024
- Op-Ed
Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience
team. Incorporate unanticipated, random complications and consider scheduling exercises during peak and non-peak business hours. Ensure the dissemination of clear crisis management procedures to provide structured and effective responses... View Details
Keywords: by Hise Gibson and Anita Lynch
- 30 Sep 2014
- First Look
First Look: September 30
Experiment By: Cole, Shawn, Xavier Giné, and James Vickery Abstract—Weather is a key source of income risk, particularly in emerging market economies. This paper uses a randomized controlled trial involving... View Details
Keywords: Sean Silverthorne
- 25 Jul 2011
- Research & Ideas
How Disruptive Innovation is Remaking the University
institutional characteristics remain the same even as individual people come and go. Pioneering institutions such as Harvard and Yale first began granting Ph.D.s in the mid-nineteenth century. As graduates of their doctoral programs joined the faculties of other... View Details
- 22 Apr 2014
- First Look
First Look: April 22
Nava, Diego Aycinena, Claudia Martínez A., and Dean Yang Abstract—While remittance flows to developing countries are very large, it is unknown whether migrants desire more control over how remittances are used. This research uses a View Details
Keywords: Sean Silverthorne
- 31 Jan 2012
- First Look
First Look: Jan. 31
an alternative commitment device that is widespread and highly accessible, but there is little empirical evidence evaluating their effectiveness. We conduct two randomized field experiments among low-income... View Details
Keywords: Sean Silverthorne & Carmen Nobel
- 02 Nov 2010
- First Look
First Look: November 2, 2010
using different methods (two experiments and a survey) indicate an inverted-U shaped relationship between degree of decision latitude and leadership effectiveness perceptions. The increase in leadership effectiveness perception between... View Details
Keywords: Sean Silverthorne
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
handwashing. Motivated by scholarship that suggests handwashing is habitual, we design, implement, and analyze a randomized field experiment aimed to test the main predictions of the rational addiction... View Details
Keywords: by Sean Silverthorne
- 09 Dec 2014
- First Look
First Look: December 9
experiment and their interactions can make it difficult to determine cause-and-effect relationships. Choosing the right sample size is important. How can we ensure reliable results? Randomized field trials,... View Details
Keywords: Sean Silverthorne
- 08 Aug 2006
- First Look
First Look: August 8, 2006
case. This paper, in contrast, reports an experiment designed to meaningfully pose the question: "How good an approximation does a theory provide on average?" Even in the simplest class of two-person constant sum games there is... View Details
Keywords: Sean Silverthorne
- 20 May 2019
- Research & Ideas
Activist CEOs Are Rising Up—and Their Customers Are Listening
When former Starbucks CEO Howard Schultz announced earlier this year he was thinking about running for president of the United States, it wasn’t a new idea. Past CEOs seeking the White House have included Carly Fiorina, Ross Perot, Herman Cain, Steve Forbes, Mitt... View Details
Keywords: by Michael Blanding
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Good and bad service experiences die hard. Who can forget the hotel receptionist who went above and beyond the call of duty to accommodate a last-minute change in travel plans in contrast to the sulky server at an expensive restaurant who... View Details
- 22 Jan 2013
- First Look
First Look: Jan. 22
condition, made chocolate more flavorful, valuable, and deserving of behavioral savoring. Experiment 2 demonstrated that random gestures do not boost consumption like ritualistic gestures do. It further... View Details
Keywords: Sean Silverthorne
- 16 Oct 2012
- First Look
First Look: October 16
Pressure as a Savings Commitment Device Authors:Felipe Kast, Stephan Meier, and Dina Pomeranz Abstract We test the effectiveness of self-help peer groups as a commitment device for precautionary savings, through two randomized field View Details
Keywords: Sean Silverthorne
- 11 Aug 2014
- HBS Case
The Business of Behavioral Economics
of these principles with individuals, can they be used by companies to help employees meet their health and other goals? Norton has been experimenting with one behavioral economic principle—social norming—in order to test incentives for... View Details
- 16 Apr 2008
- Lessons from the Classroom
Chris Christensen: Legend of the Classroom
believed wholeheartedly in "the teachability of teaching" and that "a good class discussion can be developed, rather than merely left to the randomness of chance or genetics." He described the essential challenge of... View Details
- 17 Jul 2018
- First Look
New Research and Ideas, July 17, 2018
preferences. The second algorithm is more efficient, but applies only in the case when random utilities are logit. We show that the log-likelihood of the model has a particularly simple expression and we compute its derivatives. As an... View Details
Keywords: Dina Gerdeman
- 02 Oct 2018
- First Look
New Research and Ideas, October 2, 2018
and management. We develop a step-by-step roadmap that illustrates how to use four ML methods (decision trees, random forests, K-nearest neighbors, and neural networks) to reveal patterns in data that could be used for theory building. We... View Details
Keywords: Dina Gerdeman
- 10 Mar 2014
- Research & Ideas
Counting Up the Effects of Sarbanes-Oxley
large, but we have not made progress in measuring it. That is a future question for research." Despite the difficulty of assessing the effects of regulation, Srinivasan stresses the importance of continuing to look for ways to do so, citing the possibility of... View Details