Publications

January 1988 (Revised April 1989)
Background Note

Europe's New Industrial Revolution

By: Malcolm S. Salter and Roy V. Eales

17 Nov 2011
Sharpening Your Skills

Sharpening Your Skills: Organizational Design

organization? What Are The Best Techniques For Fostering Innovation In Multicultural Teams? Innovating at the World's Crossroads: How Multicultural Networks Promote Creativity HBS professor Roy Y.J. Chua proposes that cultivating a... View Details

Keywords: Re: Ranjay Gulati & Raffaella Sadun

April 2013 (Revised April 2014)
Case

Transitions Asia: Managing Across Cultures

By: Roy Y.J. Chua and Dawn H. Lau

The director of an interim executive search firm, Chee Lung Tham, faced a clash of culture and management styles when his mainland Chinese client threatened to fire the American interim manager that Tham had assigned. The client, Wong Lung, ran a family-owned garment... View Details

Keywords: China; Cross-cultural Management; Management Style; Conflict Management; Family Business; Cross-Cultural and Cross-Border Issues; Service Industry; China

Educators

December 2012
Supplement

Delwarca Software Remote Support Unit, Spreadsheet for Students (Brief Case)

By: Roy D. Shapiro and Paul E. Morrison

01 Jan 2005
Conference Presentation

Dynamics of trust in guanxi networks

By: Roy Y.J. Chua and M. W. Morris

Keywords: Trust; Networks

11 Aug 2006 - 15 Aug 2008
Conference Presentation

Differential effects of affect, perceived newness, and perceived usefulness on creativity judgment

By: Roy Y.J. Chua and S. S. Iyengar

Keywords: Creativity; Perception; Judgments

3 Aug 2007 - 8 Aug 2007
Conference Presentation

Strong leaders empower less? The curvilinear effects of empowerment through choice on leadership perceptions

By: Roy Y.J. Chua and S. S. Iyengar

Keywords: Leadership; Decision Choices and Conditions; Perception

October 1996
Teaching Note

International Sourcing at Intercon TN

By: Roy D. Shapiro and Marie-Therese M. Flaherty

Teaching Note for (9-688-055). View Details

Keywords: Multinational Firms and Management; Supply Chain; Selection and Staffing; Business Subsidiaries; Production; Manufacturing Industry; Japan

September 1993 (Revised August 2011)
Supplement

ExtendSim® Simulation Exercises in Process Analysis, User's Guide

By: Roy D. Shapiro and Ann E. Gray

Designed to be used with ExtendSim Simulation Exercises in Process Analysis (A) and (B). Unadvertised per Case Records. View Details

Keywords: Management Practices and Processes

March 1993
Case

Liz Claiborne, Inc. and Ruentex Industries, Ltd. (Abridged)

By: Roy D. Shapiro and Marie-Therese M. Flaherty

Details the evolution of a value-creating supplier-buyer partnership. Describes the buyer's (Liz Claiborne) manufacturing and marketing strategy, and details the workings of the firm's relationship with an important Taiwanese supplier of piece goods (Ruentex Industries... View Details

Keywords: Marketing Strategy; Order Taking and Fulfillment; Production; Supply Chain Management; Alliances; Value Creation; Manufacturing Industry

Educators

2009
Article

Compelled to Help: Effects of Direct and Indirect Exchange on Perceived Obligation in Professional Networks

By: Roy Y.J. Chua, Billian Sullivan and Michael W. Morris

This research examines felt obligation to help others in employees' and managers' professional networks using a social exchange perspective. We hypothesize that obligation toward others would follow the norms of both direct and indirect reciprocity. Direct reciprocity... View Details

Keywords: Perspective; Conflict of Interests; Research; Surveys; Networks; Forecasting and Prediction; Social Issues

5 Aug 2005 - 10 Aug 2005
Conference Presentation

The effects of culture and network density on trust in Chinese vs American managerial networks

By: Roy Y.J. Chua, M. W. Morris and P. Ingram

Keywords: Culture; Networks; Management; Trust; China; United States

September 1985 (Revised March 1987)
Case

EG&G Sealol (A)

By: Janice A. Klein, Ramchandran Jaikumar and Roy D. Shapiro

October 2010
Case

CDG: Managing in China's Economic Transformation

By: Roy Y.J. Chua, Shaohui Chen and Lisa Kwan

China Data Group (CDG) is a leading business processes outsourcing company based in Beijing, China. Roc Yang, chairman of CDG, had to confront a dilemma when he discovered that one of his senior managers gave a gift to a potential client in an effort to win a large... View Details

Keywords: Cross-Cultural and Cross-Border Issues; Management Practices and Processes; Emerging Markets; Negotiation Deal; Relationships; Networks; Societal Protocols; China

Educators

September 2013 (Revised April 2014)
Teaching Note

Transitions Asia: Managing Across Cultures

By: Roy Y.J. Chua, Sharon Mozgai and Dawn Lau

The director of an interim executive research firm, Chee Lung Tham, faced a clash of culture and management styles when his mainland China client threatened to fire the American interim manager that Tham had assigned. The client, Wong Lung, ran a family-owned garment... View Details

Keywords: China; Cross-cultural Management; Family Business; Cross-Cultural and Cross-Border Issues; Management Style; Service Industry; China

Article

Guanxi versus Networking: Distinctive Configurations of Affect- and Cognition-based Trust in the Networks of Chinese and American Managers

By: Roy Y.J. Chua, M.W. Morris and P. Ingram

This research investigates hypotheses about differences between Chinese and American managers in the configuration of trusting relationships within their professional networks. Consistent with hypotheses about Chinese familial collectivism, an egocentric network survey... View Details

Keywords: Cross-Cultural and Cross-Border Issues; Managerial Roles; Relationships; Cognition and Thinking; Emotions; Social and Collaborative Networks; Trust; China; United States

Read Now

June 2008
Article

From the Head and the Heart: Locating Cognition- and Affect-based Trust in Managers' Professional Networks

By: Roy Y.J. Chua, P. Ingram and M. Morris

Keywords: Cognition and Thinking; Trust; Management; Networks

January 1987 (Revised January 2002)
Case

Baker Precision Instruments, Inc.

By: Ramchandran Jaikumar, Roy Shapiro, Donald Rosenfield and Kathryn E. Stecke

A rapidly growing machine parts manufacturer is trying to decide whether to acquire an advanced Flexible Manufacturing System or Systems. The selection decisions must address the impact of new technology, the effect of setup times on production planning and capacity,... View Details

Keywords: Information Technology; Cost vs Benefits; Machinery and Machining; Production; Decision Choices and Conditions; Management Systems; Manufacturing Industry; Industrial Products Industry