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  • September 2019 (Revised June 2020)
  • Case

2U: Higher Education Rewired

By: Yael Grushka-Cockayne and Karim R. Lakhani
In its 2019 Partner Symposium, 2U, an online program management provider (OPM), showcased its new vision: “Career. Curriculum. Continuum. A construct for lifelong learning in the 21st century.” 2U, founded in 2008 and went public in 2014, was looking to expand beyond... View Details
Keywords: Digital Innovation; Architectural Innovation; Make V. Buy; Learning; Higher Education; Internet and the Web; Innovation Strategy; Transformation; Digital Transformation
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Grushka-Cockayne, Yael, and Karim R. Lakhani. "2U: Higher Education Rewired." Harvard Business School Case 620-044, September 2019. (Revised June 2020.)
  • Article

Linking Organizational Context and Managerial Action: The Dimensions of Quality Management

By: S. Ghoshal and C. A. Bartlett
Keywords: Organizations; Management
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Ghoshal, S., and C. A. Bartlett. "Linking Organizational Context and Managerial Action: The Dimensions of Quality Management." Strategic Management Journal 15 (Summer 1994).
  • January 2001 (Revised August 2003)
  • Case

Student Educational Loan Fund, Inc. (Abridged)

By: Peter Tufano
Rick Melnick oversees the Student Educational Loan Fund (SELF), which provides loans to Harvard Business School students. SELF is changing the terms of student loans from variable-rate with semiannual payments to fixed-rate loans with equal monthly payments. Melnick... View Details
Keywords: Risk Management; Financing and Loans; Business Education; Interest Rates; Education Industry; Boston
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Tufano, Peter, and Cameron Poetzscher. "Student Educational Loan Fund, Inc. (Abridged)." Harvard Business School Case 201-083, January 2001. (Revised August 2003.)
  • Article

Quality of Work Life and the Manager: Muddle in the Middle

By: Leonard A. Schlesinger and Barry Oshry
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Schlesinger, Leonard A., and Barry Oshry. "Quality of Work Life and the Manager: Muddle in the Middle." Organizational Dynamics 13, no. 1 (Summer 1984): 5–19.
  • July 2006
  • Article

The Effects of Cardiac Specialty Hospitals on the Cost and Quality of Medical Care

By: Jason R. Barro, Robert S. Huckman and Daniel P. Kessler
Keywords: Health; Cost; Quality; Health Industry
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Barro, Jason R., Robert S. Huckman, and Daniel P. Kessler. "The Effects of Cardiac Specialty Hospitals on the Cost and Quality of Medical Care." Journal of Health Economics 25, no. 4 (July 2006): 702–721.
  • June 2018
  • Supplement

PCAOB Efforts to Improve Audit Quality (B): Excerpts of Public Comment Letters

By: Aiyesha Dey and Paul Healy
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Dey, Aiyesha, and Paul Healy. "PCAOB Efforts to Improve Audit Quality (B): Excerpts of Public Comment Letters." Harvard Business School Supplement 118-109, June 2018.
  • March 2004
  • Teaching Note

Ford Motor Company: Quality of Earnings Growth Analysis (A) and (B) TN

By: David F. Hawkins
Teaching Note to (9-104-059) and (9-104-063). View Details
Keywords: Auto Industry; Consulting Industry
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Hawkins, David F. "Ford Motor Company: Quality of Earnings Growth Analysis (A) and (B) TN." Harvard Business School Teaching Note 104-067, March 2004.
  • August 1999
  • Case

Rob Waldron at SCORE! Educational Centers

Describes Rob Waldron's actions upon assuming leadership of SCORE! Educational Centers, an after-school tutoring enterprise. Examines the issue of acquiring and growing a small, self-owned company into a professional organization. Focuses on the steps Waldron takes to... View Details
Keywords: Organizational Change and Adaptation; Education
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Burton, M. Diane, Jeffrey L. Bradach, and Naomi Atkins. "Rob Waldron at SCORE! Educational Centers." Harvard Business School Case 400-040, August 1999.
  • 2023
  • Working Paper

Crowding in Private Quality: The Equilibrium Effects of Public Spending in Education

By: Tahir Andrabi, Natalie Bau, Jishnu Das, Asim Ijaz Khwaja and Naureen Karachiwalla
We estimate the equilibrium effects of a public-school grant program administered through school councils in Pakistani villages with multiple public and private schools and clearly defined catchment boundaries. The program was randomized at the village-level, allowing... View Details
Keywords: Product Differentiation; Public Sector; Private Sector; Spending; Education; Competition
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Andrabi, Tahir, Natalie Bau, Jishnu Das, Asim Ijaz Khwaja, and Naureen Karachiwalla. "Crowding in Private Quality: The Equilibrium Effects of Public Spending in Education." NBER Working Paper Series, No. 30929, February 2023.
  • Article

The Decreasing Value of Our Research to Management Education

By: Jone L. Pearce and Laura Huang
For centuries we have expected the best teachers also to be scholars. The practice of scholarship should do more than make scholars more humble teachers; scholarship is expected to be more than an activity done for its own sake. Here we present evidence that our... View Details
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Pearce, Jone L., and Laura Huang. "The Decreasing Value of Our Research to Management Education." Academy of Management Learning & Education 11, no. 2 (June 2012): 247–262.
  • 02 Jul 2009
  • Research Event

Business Summit: The Role of Social Entrepreneurship in Transforming American Public Education

like lack of political will to drive change. Yet amid these formidable barriers, a set of passionate social entrepreneurs are disrupting the status quo in education with... View Details
Keywords: Education
  • 2017
  • Working Paper

Elite Ideas and Incremental Policy Change: The Expansion of Primary Education in India

By: Akshay Mangla
This paper analyzes India’s recent enactment of universal primary education. Given the clientelistic features of Indian democracy, this programmatic policy change presents a puzzle. Drawing on interviews and official documents, I find that committed state elites... View Details
Keywords: India; Political Economy; Ideas; Institutional Change; Education; Change Management; India
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Mangla, Akshay. "Elite Ideas and Incremental Policy Change: The Expansion of Primary Education in India." Harvard Business School Working Paper, No. 17-077, February 2017.
  • 13 May 2019
  • Working Paper Summaries

The Changing Landscape of Auditor Litigation and Its Implications for Audit Quality

Keywords: by Colleen Honigsberg, Shivaram Rajgopal, and Suraj Srinivasan; Accounting; Legal Services
  • November 1995 (Revised January 1997)
  • Teaching Note

Measure of Delight, A: The Pursuit of Quality at AT&T Universal Card Services (A) TN

By: Robert H. Hayes
Teaching Note for (9-694-047). View Details
Keywords: Telecommunications Industry
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Hayes, Robert H. "Measure of Delight, A: The Pursuit of Quality at AT&T Universal Card Services (A) TN." Harvard Business School Teaching Note 696-073, November 1995. (Revised January 1997.)
  • November 2024 (Revised May 2025)
  • Case

Indonesia Education Reform: Merdeka Belajar ('Emancipated Learning')

By: John Jong-Hyun Kim, Adina Wong, Nancy Hua Dai and Mary C. Sauer
This case is set in 2024 in Indonesia, as Nadiem Makarim, Minister of Education, Culture, Research, and Technology, reflects on his tenure as Minister shortly before stepping down. With the ambition to lift Indonesia out of the middle-income gap by raising K12 to... View Details
Keywords: Education; Change Management; Knowledge Dissemination; Government Administration; Leading Change; Innovation Strategy; Development Economics; Education Industry; Asia; Indonesia
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Kim, John Jong-Hyun, Adina Wong, Nancy Hua Dai, and Mary C. Sauer. "Indonesia Education Reform: Merdeka Belajar ('Emancipated Learning')." Harvard Business School Case 325-060, November 2024. (Revised May 2025.)
  • 2012
  • Working Paper

Colonial Institutions, Trade Shocks, and the Diffusion of Elementary Education in Brazil, 1889–1930

By: Aldo Musacchio, Andre Martinez-Fritscher and Martina Viarengo
In this paper, we examine the role of trade shocks in promoting the diffusion of elementary education in subnational units in Brazil during a period (1889–1930) in which they had relative financial autonomy to collect export taxes and spend on public goods. The... View Details
Keywords: History; Literacy; Voting; Education; Spending; Performance Improvement; Government and Politics; Brazil
Citation
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Musacchio, Aldo, Andre Martinez-Fritscher, and Martina Viarengo. "Colonial Institutions, Trade Shocks, and the Diffusion of Elementary Education in Brazil, 1889–1930." Harvard Business School Working Paper, No. 10-075, March 2010. (Revised December 2012.)
  • 17 Apr 2009
  • Other Presentation

Medical Education and the "Science" of Health Care Delivery

By: Michael E. Porter and Jim Yong Kim
Redefining Health Care Delivery View Details
Keywords: Health Care and Treatment; United States
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Porter, Michael E., and Jim Yong Kim. Medical Education and the "Science" of Health Care Delivery. Harvard Medical School Board of Fellows, Boston, MA, United States, April 17, 2009.
  • 2004
  • Chapter

The Paradox of Scope: A Challenge to the Governance of Higher Education

By: David J. Collis
Keywords: Governance; Higher Education; Non-Governmental Organizations; Education Industry
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Collis, David J. "The Paradox of Scope: A Challenge to the Governance of Higher Education." In Competing Conceptions of Academic Governance: Negotiating the Perfect Storm, edited by William G. Tierney. Baltimore, MD: Johns Hopkins University Press, 2004.
  • November 1999
  • Case

IBM Ireland: Reinventing Education Crosses the Atlantic

By: Rosabeth M. Kanter and John R. R Scannell
IBM has just launched an innovation partnership with the Irish Ministry of Education to bring information technology to Irish schools. Wired for Learning was developed in the United States; how well will it be applied in Ireland? View Details
Keywords: Technological Innovation; Partners and Partnerships; Innovation Strategy; Education; Technology Adoption; Government and Politics; Education Industry; Education Industry; United States; Republic of Ireland
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Kanter, Rosabeth M., and John R. R Scannell. "IBM Ireland: Reinventing Education Crosses the Atlantic." Harvard Business School Case 300-034, November 1999.
  • Article

Financial Education and the Debt Behavior of the Young

By: Jaya Y. Wen, Meta Brown, Wilbert van der Klaauw, Basit Zafar and John Grigsby
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Wen, Jaya Y., Meta Brown, Wilbert van der Klaauw, Basit Zafar, and John Grigsby. "Financial Education and the Debt Behavior of the Young." Review of Financial Studies 29, no. 9 (September 2016): 2490–2522.
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