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- All HBS Web
(2,097)
- People (6)
- News (385)
- Research (1,366)
- Events (5)
- Multimedia (4)
- Faculty Publications (579)
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- 11 May 2017
- News
Going with the Flow
day. I believed that families should be able to bank their children’s cord blood or make donations; but there needed to be a trusted, quality laboratory and logistics business enabling them to do so. Haemonetics didn’t have an interest,... View Details
Keywords: Robert S. Benchley
- 01 Jan 2005
- News
Rahul Bajaj, MBA 1964
Chairman & Managing Director, Bajaj Auto Ltd. Return to Alumni Achievement Awards main page EARLIER EDUCATION St. Stephen's College (Delhi), 1958 B.A., Economics The Government Law College (Bombay), 1960 LL.B. LIFELONG LESSON FROM HBS... View Details
- 01 Apr 2000
- News
Rethinking Call Centers: Effective Delivery of Service is Key
"institutions have to fully understand and be able to implement superior customer service. "Each service interaction forms the basis of a consumer's perceptions of the overall quality of an organization," the authors continue. "How well a... View Details
- 01 Jun 2001
- News
Merrill Lynch's Stan O'Neal
Management Committee, O’Neal is one of the firm’s top officers and is frequently mentioned as being on the shortlist to be the next chairman of the 150-year-old firm. “My father told me I wasn’t cut out for farm work,” says O’Neal, whose... View Details
- 01 Sep 2004
- News
Joe Toplyn (MBA 1979)
meetings efficiently, getting a quality product out the door, and managing your staff so that they’re happy, productive, and motivated. It’s often hard to find writers who also have the View Details
- 16 Apr 2013
- News
A Walkabout to the Ocean
Merkl: Managing water resources for a sustainable future. Photo Courtesy of Andreas Merkl They say all rivers lead to the sea. If that is true, then it's only fitting that Andreas Merkl (MBA 1989) should find himself today at the helm of... View Details
- 01 Mar 2012
- News
Health Care’s New Frontier
consultants in the managed care practice of Booz Allen Hamilton, acquired an obstetrics practice in San Diego with $1.6 million in seed capital. The concept of a clinic where midwives and nurses provided View Details
- 01 Oct 1996
- News
Uhlmann Award Winners Focus on French Retailer
(Belarus), all members of the MBA Class of 1996 and students in Professor Ray A. Goldberg's Agribusiness Management Research elective, conducted a study of Carrefour, the French mass-market food retailing giant. Founded in 1959 by two... View Details
- 01 Jun 2005
- News
Transforming the IRS
over the next five years transformed almost every aspect of the sprawling agency, from its antiquated IT systems to its internal management structures. Many Unhappy Returns (HBS Press, 2005) is his insider account of a mission that seemed... View Details
- 01 Mar 2010
- News
Sole Mates
siblings, get to work every day on time, work toward a degree at night (paying their own tuition), and manage to save enough to slowly build a house. While generally excited by democracy, Liberians are understandably impatient for roads... View Details
Keywords: Garry Emmons; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs
- 01 Dec 1997
- News
Short Takes
companies gain flexibility in the range of projects they may undertake. "Hiring outside contractors is a way for managers to access the talent they need to get the work done," says Bradach. Independent contractors reported a greater sense... View Details
Keywords: Judith Ross
- 01 Jun 1997
- News
Bruce Rauner (MBA '81) Endows New Professorship
older or retired to share my good fortune," says Rauner, managing principal of Golder, Thoma, Cressey, Rauner, Inc. (GTCR), a Chicago-based private equity firm that specializes in acquiring and consolidating service businesses in highly... View Details
Keywords: James E. Aisner
- 01 Mar 2015
- News
Alumni and Faculty Books for March 2015
success. So You Want to Be a CEO: The Path from Middle Management to the Top Job by Thomas F. Faught Jr. (MBA 1953) (Fortis Publishing) Based on over 40 years of global management experience, including more... View Details
- 23 Oct 2019
- News
Exploring Big Issues at the Intersection of Business and Society
Professor Joseph Fuller looked beyond dystopian forecasts to explore how ever-evolving technology has the potential to improve the quality of work lives, the earnings of most workers, and company productivity. Viewpoints exposed students... View Details
Keywords: Educational Innovation
- 01 Oct 1997
- News
Short Takes
Green Stuff: Value, Risk, and Environmental Management Environmental issues increasingly influence companies in their approach to fundamental business concerns. How these matters play out in terms of corporate behavior is the subject of a... View Details
- 01 Sep 2010
- News
Becoming a VC Insider
Kids may grow up wanting to be entrepreneurs, but “no kid dreams of growing up to be a venture capitalist,” says Jeffrey Bussgang (MBA ’95). Thankfully, Bussgang has managed to do both and write about it, too. His recent book, Mastering... View Details
- 01 Dec 2000
- News
A London Lodging Landmark
At London's storied Ritz Hotel, where Charlie Chaplin once tossed carnations out his window to adoring fans below and where Tallulah Bankhead drank champagne from her slipper, managing director Giles Shepard (14th PMD) is overseeing... View Details
Keywords: Hospitality
- 01 Mar 2019
- News
Action Plan: Fruit of the Vine
father’s that evolved into a hobby that turned into a business,” she says. “We not only wanted to be excellent stewards, we wanted to enhance its value.” As managing partner of Knudsen Vineyards, Knudsen Cowles now provides strategic... View Details
Keywords: Ryan Jones
- 01 Dec 2014
- News
3-Minute Briefing: Nagisa Manabe (MBA 1991)
package delivery. The American consumer has rising expectations about the speed and quality of package delivery. So what we’re working toward is a 7-day, 364-days-of-the-year schedule. Do you know the one day we’re not going to deliver?... View Details
Keywords: Julia Hanna
- 01 Apr 2002
- News
John Mulroney: Center Stage at the Opera
picked up his desk and a few chairs and moved across Independence Mall to his new office at the Opera Company. "I was back at my same desk but in a different business," he says. The contrasts with the private sector were stark, but not surprising. The Opera had a much... View Details