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Show Results For
- All HBS Web
(1,348)
- People (2)
- News (412)
- Research (688)
- Multimedia (1)
- Faculty Publications (175)
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- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
that span industries and geographies, leading me to believe that what I was observing were fundamental shifts that transcended many sectors. The global real estate company... View Details
- 14 Oct 2011
- Working Paper Summaries
The Cost of Capital for Alternative Investments
Keywords: by Jakub W. Jurek & Erik Stafford
- 26 Aug 2014
- First Look
First Look: August 26
which buyers can screen suppliers based on their participation in voluntary programs requiring public commitments and public reporting. In particular, we theorize that stakeholder scrutiny can effectively... View Details
Keywords: Sean Silverthorne
- 02 Sep 2014
- First Look
First Look: September 2
company he founded, private. Mr. Dell believes that the successful company's transformation from a personal computer (PC) manufacturer to an enterprise solutions and services provider (ESS) is dependent on going private without the... View Details
Keywords: Sean Silverthorne
- 22 Oct 2021
- Research & Ideas
Want Hybrid Work to Succeed? Trust, Don’t Track, Employees
Neeley says. “It became really important for managers to ask, ‘How’s it going? How are you doing? How can I help?’” As life begins to normalize, Neeley urges managers to retain that emphasis on employee well-being. “When people are working from home, they are giving up... View Details
Keywords: by Michael Blanding
- 25 Jan 2013
- Research & Ideas
Why a Harvard Finance Instructor Went to the Kumbh Mela
up here. Prof. Greg Greenough of the Harvard School of Public Health is directing researchers interested in everything from the pH of the Ganga to the quality and quantity of toilets to the structure of the medical response teams in... View Details
- August 2018 (Revised September 2018)
- Case
National Storage Affiliates: The REIT IPO Decision
By: Charles F. Wu, Max de la Bruyére and Gregory D. Himmel
In 2015, two years after founding National Storage Affiliates (NSA), Arlen Nordhagen and Tamara Fischer had an important decision to make. Should they proceed with NSA’s IPO? Although they had targeted to receive $15–17 a share, it was now apparent that the figure was... View Details
Wu, Charles F., Max de la Bruyére, and Gregory D. Himmel. "National Storage Affiliates: The REIT IPO Decision." Harvard Business School Case 219-026, August 2018. (Revised September 2018.)
- 19 Mar 2014
- Research & Ideas
A Brand Manager’s Guide to Losing Control
practice." The hypocrisy issue is especially challenging for parent companies of multiple brands. Fournier and Avery cite the Dove Campaign for Real Beauty, Unilever's marketing effort focused on... View Details
- 06 Nov 2007
- First Look
First Look: November 6, 2007
Author:Robert C. Pozen Publication:Harvard Business Review 85, no. 11 (November 2007) Abstract As the dust settles on the recent frenzy of private-equity deals (including transactions topping $20 billion), what lessons can companies... View Details
Keywords: Sean Silverthorne
- 09 Apr 2024
- Research & Ideas
When Climate Goals, Housing Policy, and Corporate R&D Collide, Social Good Can Emerge
For almost four years, Omar Asensio and his colleagues have been studying the impact of federal energy programs on low-income neighborhoods. The intersection of technology—artificial intelligence, in particular—and public policy has long been an area of focus for... View Details
Keywords: by Glen Justice
- 22 Aug 2017
- First Look
First Look at New Research and Ideas, August 23
salaries and compensation calculation formula to the public, and the public reaction was greater and more positive than they would have imagined. The company experienced both an increase in volume and a... View Details
Keywords: Sean Silverthorne
- 18 Jun 2013
- First Look
First Look: June 18
Publications 2006 Emotion Review The Power of the Cognition/Emotion Distinction for Morality By: Bazerman, Max H., Francesca Gino, Lisa L. Shu, and Chia-Jung Tsay Abstract—No abstract available. Publisher's link:... View Details
Keywords: Anna Secino
- 15 Mar 2017
- Lessons from the Classroom
More Than 900 Examples of How Climate Change Affects Business
This word cloud is composed of blog posts by more than 900 students describing how individual organizations are likely to be affected by climate change. Image by Patrick Clapp Last fall, first-year MBA students at Harvard Business School received a new assignment in... View Details
- 25 Jul 2016
- Research & Ideas
Who is to Blame for 'The Great Training Robbery'?
training typically doesn’t yield the return on investment in improved organizational effectiveness and performance that companies expect. “Individual development has to take place in the context of a larger change process motivated by the... View Details
- 15 Jul 2008
- First Look
First Look: July 15, 2008
there is financial data available in the years before and after their initial public offering (IPO), I differentiate between those that have private equity sponsorship (PE-backed firms) and those that do not (non-PE-backed firms). The... View Details
Keywords: Martha Lagace
- 06 Sep 2005
- What Do You Think?
What are the Lessons of New Orleans?
with limited terms. (The irony of this is that the average tenure of the CEO of a large company today is shorter than that of the typical U.S. president.) The real tragedy will be if we learn nothing from... View Details
Keywords: by James Heskett
- 20 Feb 2019
- Research & Ideas
Rocket-tunity: Can Private Firms Turn a Profit in Space?
As entrepreneurial rocket companies come closer to shooting the first space tourist into the void, perhaps even this year, another reality is dawning: The business of space is no different than new industries everywhere else. It’s tough... View Details
- 27 Mar 2018
- First Look
First Look at New Research, March 27, 2018
this case: https://cb.hbsp.harvard.edu/cbmp/product/718496-PDF-ENG Harvard Business School Case 718-430 Redfin: Redefine Real Estate Founded in 2004, Redfin envisioned a light-touch model in which clients... View Details
Keywords: Sean Silverthorne
- 09 Apr 2019
- First Look
New Research and Ideas, April 9, 2019
their own revenue contributions and business expenses in Will. Four times a year, the balances of individual P-Will accounts were converted to real currency and paid out as bonuses. In the last couple of years, about 10 companies,... View Details
Keywords: Dina Gerdeman
- 14 Jul 2008
- Research & Ideas
HBS Cases: Reforming New Orleans Schools After Katrina
When Hurricane Katrina slammed into the Gulf Coast region of the United States in August 2005, it destroyed homes and lives. A paradoxical effect, however, is that the storm's aftermath created an opening in New Orleans for school leaders to consider anew the direction... View Details